Acorn Stairlifts Australia Opiniones 

838
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Today I had a service on my stairlift @ Sussex Inlet The technicians name is Joel ,who was absolutely ten star plus Very nice friendly & polite & obviously very experienced Thankyou Jo... Ver más

Valorada con 5 estrellas sobre 5

I live in Melbourne Australia. I thoroughly researched Stairlift Companies and I noticed time and time again that Acorn Stairlifts came out ‘tops’. From quotes up to installation, the process was se... Ver más

Valorada con 4 estrellas sobre 5

First contact: the lass who came to quote was very knowledgeable about the system, pleasant and efficient. Follow-up phone contacts were helpful and non-pressurised. Once the quote was accepted, t... Ver más

Valorada con 5 estrellas sobre 5

All our interactions with staff prior to purchase were friendly, informative and helpful. Importrtantly for us there was no high pressure. Installation went ahead as scheduled. The installer was... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos de asistencia para la movilidad

Sobre Acorn Stairlifts Australia

Información proporcionada por diversas fuentes externas

Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!

Acorn Stairlifts Give Your Life a Lift®

Escrito por la empresa

New Western Australia office
9/19 Rawlinson Street, O'Connor WA 6163

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

838 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(838)

41 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We can't rate Acorn highly enough.

We can't rate Acorn highly enough.
Right from the first enquiry to the actual installation has been first class. All the Acorn staff have been very efficient, friendly and understanding of all our needs. We are very satisfied and wouldn't hesitate in recommending them to other users.
We purchased an outdoor curved chairlift which helps my husband right up to our front door. It has been a life changing purchase for us. The installation was quick and clean, and full instructions were given for easy use.
Acorn kept in touch with us every step of the process and delivered what they promised at the sales meeting and on time too.
Great job guys,and thank you.

23 de abril de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Pam,

Thank you for taking the time to provide such a wonderful review, it is greatly appreciate. We are delighted that you are happy with our service and product and that it has made such a difference for your husband.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

products are outstanding

I received a phone call within an hour of contacting them via their website, and a visit was scheduled. I highly suggest Acorn since their service and product are outstanding. My life has been made much easier today, and I'm thrilled with the stairlift's design.

13 de abril de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Lenybelle

Many thanks for your review, we really appreciate you taking the time to provide such great comments. It is wonderful to hear that your new Acorn Stairlift has given you freedom on your stairs.

kind regards
The AcornTeam

Valorada con 5 estrellas sobre 5

Personal experience of Acorn's Stair Lift

When approaching Acorn I had already received quotes from other companies. With Acorn though the standard of service was exceptionally high from first contact to quote, followup and then install. You far exceeded other companies.
At all stages staff were very extremely professional, experienced and courteous. I appreciated the high level of customer service and even referred my parents on to Acorn.
I am delighted with our stair lift at home and am confident and relieved that it will allow us to stay in our own home longer and with greater safety.
Finally I would not hesitate to recommend Acorn to other clients or prospective clients.
Great company, great team and great product. Thankyou.

12 de abril de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Lynda

Thank you for such a wonderful review, we really appreciate it. It is great to hear that you are happy with our product and service, we are delighted that the Acorn Stairlift has enabled you to remain safely in your home.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Thank you Acorn for the wonderful and prompt service.

Thank you Acorn for the wonderful service.
My husband was admitted to hospital suddenly and he would not have been able to return home unless the chairlift was installed.
Acorn installed it in one day which meant that he could come home and be able to sleep in his own bed.
His wish was to die at home and with the chairlift, we were able to manage.
Thank you to all involved.

10 de abril de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Eva,

Thank you for such a lovely review, it is so good to hear that you are happy with our service. We are delighted that the Acorn Stairlift meant that your husband could return home.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Thanks for helping my Father!

Acorn Stairlifts were recommended by a Physio who has worked with my Father who is recovering from a very severe stroke. I wanted my parents to come and stay in my home but he is wheelchair bound and paralysed on one side of his body and needs to be able to access upstairs.
I met with Acorn and found their service, from the initial phone call for a quote, to an in home quote (providing me with 3 options) to installation(which was very quick) amazing. They were friendly, professional and efficient.
The Stairlift is easy to use, accommodates my Father’s needs and fits neatly into my home. Great product, great service.

7 de abril de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Steve

Thank you for taking the time to provide such a great review, we really appreciate it. It is so good to hear that the Acorn Stairlift has enabled your father to get up and down the stairs safely, we are delighted that you are happy with our service.
Please enjoy the Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

5 Star product & service.

I thoroughly recommend Acorn as their service & product is excellent. Within an hour of contacting them via their website I received a phone call in which a visit was arranged. As luck would have it their surveyor was nearby & called the following morning. He measured up & gave me a quote before leaving. This was acceptable & installation was carried out 2 weeks later. We have been very pleased with the operation of the stairlift.

4 de marzo de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Clive

Thank you very much for such a super review. It is great to hear that you are happy with our service and product.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

A great thing in my life.

Everything about my experience with Avorn was excellent. The installers (Brisbane) did an excellent job. I'm impressed with the design of the stairlift, and the rail is very attractive. My life has been made much easier now that I can easily get up and down the stairs. I can get back into my sewing and quilting again, an important mental health activity for me. Thank you. I can wholeheartedly recommend you to anyone.

4 de marzo de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Rhyl,

Many thanks for such a super review, we really appreciate it. It is wonderful to hear that your Acorn Stairlift has given you freedom on the stairs, we really hope you enjoy your sewing and quilting.

kind regards
The Acorn Stairlift

Valorada con 5 estrellas sobre 5

Great stairlift

The sales person was very competent and flexible when we changed our mind of how the chairlift should operate.

The installation was without problems. Since then the chairlift has operated to our full satisfaction. It is a great addition and will allow us to live in our house much longer.

25 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Rolf

Thank you very much for taking the time to provide your review, it is greatly appreciated.
It is so good to hear that you are happy with our service and that the Acorn Stairlift has provided freedom on the staircase.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Regaining my independence

the stair chair perfectly suits my needs and its very easy for me to use...its installation means we can continue to go to our beach house for a good few more years yet as I now have full access ….many thanks to your company or all your help and for getting it installed despite Covid

19 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Margaret

Thank you very much for taking the time to provide your review, we really appreciate all feedback.
It is so good to hear that your Acorn Stairlift has allowed you to enjoy your beach house again, please enjoy.

kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

I have had the new one since early Feb…

I have had the new one since early Feb 22. It is lumpy and bumpy at the top and a bit off level on the decent. But overall it saves so much worry with frail people using the stairs. Great service from Josie and a special mention for Hayley in service who is a great person.

18 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Many thanks for your review, all feedback is greatly appreciated
We are very sorry that the ride quality is not great, we will certainly be in contact to rectify this.
It is so good to hear that you are happy with our service and will pass on your kind comments to Josie and Hayley.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 2 estrellas sobre 5

Chairlift was installed on Jan 25 2022.

Chairlift was installed on Jan 25 2022.
Happy with installation but on Feb 15 2022 chairlift stopped at various places and then slowed to almost stop and ride became rough and a bit bumpy.
Rang for for service but no appointment for two weeks although I was told on installion a Technician was located 30 minutes from me.
Not happy Jan.

17 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Hi Marilyn, I am sorry to hear of your concerns. I have investigated this and can see we explained that your local technician is having further training in Sydney currently and will be back next week. It is very important that all our technicians have training so we can provide the very best service to you. That local technician would have been booked within a week for you however you advised you will be away the following week so will contact us when you return. We look forward to hearing from you and resolving this.

Valorada con 5 estrellas sobre 5

Thank you Acorn

We would like to sincerely extend our gratitude to Acorn for their professionalism from start to finish in installing our stairlift.
After many years of sleeping apart from my husband, due to not being able to ascend the stairs, and feeling very secluded, Acorn has given us the chance to be in our bedroom after 65 years of marriage.
Continue the great work Acorn and keep giving useful solutions to people as so the smile can be put back on to their faces from your workmanship and products.

16 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Elizabeth,

What a wonderful review, it made our day when we read it!
It is so good to know that you and your husband are now able to spend quality time together.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Easy as

All went smoothly, great service they where quick to install. Has made life for my husband easier

15 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Yvonne,

Thank you very much for taking the time to provide a review.
It is so good to hear that the Acorn Stairlift has allowed your husband to be safe on the stairs.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Great service throughout the whole…

Great service throughout the whole purchase process. Would thoroughly recommend Acorn

10 de febrero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Mark

Many thanks for your review, all feedback is greatly appreciated. It is so good to hear that you are happy with our service and that you would recommend Acorn.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

Had my lift for a few weeks now and use…

Had my lift for a few weeks now and use them all the time

28 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Peter

Thank you for your review, we are delighted that you are getting good use from your Acorn Stairlift, please enjoy.

kind regards
The Acorn Team

Valorada con 3 estrellas sobre 5

Sales person and installer were great…

Sales person and installer were great but the lift stopped working within one week and when my mother called there was no answer and she then left a message to get a visit to get it fixed, she got no return call so she called back again and was set up an appointment time for someone to fix the problem within a few days, about a week of the lift not working. They did not turn up, I had to call to find out what was happening and was told they were delayed but they never let her know. Had to reschedule an appointment and they were still late. Not a lot of care post purchase. Fixed now and hopefully stays that way!

11 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Hi Megan,
Thank you for your review and explaining your concerns. I have thoroughly investigated this and I can see we did speak to your mother shortly after installation and found the seat was just swivelled at the top of the stairs which we simply explained to swivel back for normal operation. This was all resolved over the phone. I can also see we attended a few weeks later, as a safety edge had clicked in which was a simply fix. Our service team are available 7 days a week to take your call and we hope you have many happy years with your Acorn Stairlift.

Valorada con 5 estrellas sobre 5

The guys who installed my chair lift…

The guys who installed my chair lift were very caring and considerate. I am extremely happy with my chair lift as it enables me to go down to
the back yard and the lower floor as much as I want to, which I couldn't do before without causing my knees great pain.
I would encourage anyone who is weighing up whether to spend the money on one that it is worth every cent.

t

9 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Lynette,
Thank you so much for taking the time to provide your review, it is greatly appreciated. We are delighted that you are happy with our product and service, it is so good to hear that you can now use the stairs pain free.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Thoroughly Professional - Brilliant Product

Thoroughly professional, efficient and a pleasure to deal with.
I needed a Stair Lift immediately for a dear friend let down by NDIS. I called Acorn on the Tuesday (4th January) and explained to Alex - who was really understanding and helpful. Wednesday Michael came and measured and quoted, again went through exactly what was required and provided an immediate quote. Friday Morning the installer arrived - it was an absolute pleasure to see how a professional installer works and after he went through all the instructions and ensured everyone understood how to work the Stair Lift.
Acorn have given my dear friend a new lease, dignity and mobility I cannot thank them enough.

9 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Christina,
Thank you so much for such a wonderful review, we really appreciate it. It is so good to hear that we could provide an efficient service and help your friend manage the staircase again, we will certainly pass on your lovely comments.
kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Acorn stair lift Adelaide…

We are in our late70's and decided to install a chair lift to assist in negotiating our stairs.

We arranged quotes from two suppliers so we could ascertain what was available. The first was from Acorn. The rep showed a thoroughly professional attitude and after asking some medical based questions, outlined the workings of the stair lift and the company ethics.
Conversely the second rep took more time on badmouthing the opposition suppliers than promoting his own product. We have installed the Acorn lift, almost a month ago and have found it most satisfying. The installers arrived on time, carried out their work efficiently and fully explained the workings of the unit before they left. At no point in the whole process did we feel pressured into making a decision and we are happy with our decision. It has helped my wife immensely in negotiating the stairs.

9 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear John

Many thanks for such a super review. It is great to hear that you are happy with our product and service. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Beginning to end experience was…excellent

Beginning to end experience was excellent. Plus to top it off my husband is able to go up & down stairs & feel independent. Thank you Acorn.

4 de enero de 2022
Opinión espontánea
Logotipo de Acorn Stairlifts Australia

Respuesta de Acorn Stairlifts Australia

Dear Christine,

Many thanks for such a wonderful review, we really appreciate it.
We are absolutely delighted that you are happy with our service and that your Acorn Stairlift has made such a difference for your husband and has provided him with freedom on the staircase once again.

kind regards
The Acorn Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más