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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely useless just sends you around in circles saying report a fraud then no matter what section you go into it jus says learn more and sends you round and round you don't actually get anywhere.... Ver más

Valorada con 1 estrellas sobre 5

Absolutely pathetic, claiming to help, but more than likely part of the scamming world as well. Do not trust them, they don't help, they create more dilemmas and never own up to there words. They don... Ver más

Valorada con 1 estrellas sobre 5

I can conclude that they’re the diversion team for fraud: reported an insurance/broker/solicitor/police fraud. With an evidence (which online kept kicking me off the portal).Yeah they don’t deal with... Ver más

Valorada con 1 estrellas sobre 5

Absolutely no support and not interested in sellers scamming sellers on platforms such as vinted . They could very easily investigate platforms such as vinted for not protecting sellers from scammers... Ver más

Información sobre la empresa

  1. Servicios jurídicos y gubernamentales

Información proporcionada por diversas fuentes externas

Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime. The service is run by the City of London Police working alongside the National Fr...


Información de contacto

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Muy malo

TrustScore: 1 sobre 5

1 mil opiniones

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(1122)

75 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Banks account cleaned out, supposedly not a crime!

Had my mobile stolen while unlocked and they managed to break into my bank account (Presumably resetting pin with email address) and transferred all my money from my savings to my current account, extended my over draft and took out a 15k loan through my NatWest bank. They raised two case numbers one for the transactions and one for the loan. Got two emails the same day later that night and supposedly both of these do not warrant as a police recorded crime. How does any of this make sense, they stole my identity and maliciously and illegally used it to steal my money and make a fraudulent loan request. Top that off the officer who called me already closed the case. I said I was near a train station in central is there any cctv and he said if I spot it I can call back and it will be reviewed. This is why this crime has grown so fast here in London. Lack of any effort by any department to catch the perpetrators.

4 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Action fraudCompletely waste off time waste off…

Completely waste off time waste off money do nuffen then send it over to a useless policeforce this is a complete joke waste off time money what dose this useless servise do other than talk a hole bunch off crap this is while people continue to be exposed robbed id like to set up a page where victims can help each other and close down action fraud put money into a page where we can pay for resources to help each other as I've been suffering this for 3 years matmybe more nearly took my own life then got very ill nearly dieing and still nothing useless sevise this why this country is such a state nobody knows wat they are doing I even hired private deactivate please don't bother waste your money ive done most off this investaging myself even when u habd it on a plate they still do nothing USELESS waste off public money for wat nuffen close it down also mine still going on and now doing same to my stepdaughter who's elderly got cancer this been done though all my accounts can't even be bothered to look let alone anything else they will tell u change yr password without even looking into anything jokers water off time and public money or u just got inadequate incompetent people running this funfair

10 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Police Force is non existent in the UK

OK my latest reported incident is no big deal(small incident) and as is per usual you get the feeling that these people put endless hours into the pursuit of not doing a second of real police work.
The incident before this though where I lost my life stime savings and to say it was an uphill battle to even see real people/police let alone any "action" is an under estimate.
There was so much to investigate and yet they did not leave their office once I dare say, and where I am now doing it all myself, and after my short meeting with two very large overweight dim officers who totally BS me through my short meeting I am better off on my own.
Should I find the conclusive evidence I need I will not be wasting my time with the police, I cannot risk it, I shall use my own resources and deal with it myself.
This has proved to me that Britain is lawless and with no kind of policing.
They are pathetic

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ActionFraud Is Not fit for purpose

ActionFraud Is Not fit for purpose
I had all the evidence of a scam run on Vinted with fake trainer sales
They declined to investigate, and this isn’t the first time I have had contact with these wasters,
Organisation is not fit for purpose they do nothing, this is why petty crooks continue,
They are tricky to communicate with as well,
If they email you it will be on a no reply email,
So you have to log into your account and navigate the contact us along with the reference number,
Absolutely waste of public money

22 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give them zero what a waste of…

I would give them zero what a waste of time kept saying that I wanted to make a report couldn't type anything and just went round and round in circles absolutely useless manged by tax payers money I'd make sure I never paid you single penny and that would be too much

21 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't bother trying to be helpful

OMG! If ever there was a system designed to make reporting scams as difficult as possible, and embolden fraudsters, it it this. I couldn't even report the actual scam, which might result in vulnerable people giving over their bank details, due to a technical issue that might take 72 hours to resolve. Another person with a personality working from home and following a script. Should be renamed Fraudhelpers.

13 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time

Myself and 3 friends all scammed by the same person . Action Fraud said there was no crime to answer.
The person had defrauding up to 100,000 and handed herself in to the police .
Still nothing from action fraud.
Then then asked me to fill in a survey of my experience still waiting for it.

21 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless Action Fraud !

I was sent a solicitors letter from a troublesome neighbour. I checked on the Solicitors registration website and found that the solicitor who signed this letter was David Ward KC - this solicitor died in 1949 and there is no other solicitor of that name. The letter came from a company called Orwell’s consultancy who ceased to exist in 2002. After Action Fraud, allegedly, worked on this for 28 days they concluded there wasn’t enough evidence to convict as it was a case of identity theft. I phoned the police and was told identity theft is when someone steals your personal identity not when someone writes a letter pretending to be someone else. There is no way to review my case, there is no one to write to at Action Fraud and when I went back to their website to complain my account had been disabled. Totally useless exercise . You can see by other reviews what a success they are!

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely useless

Luckily I do not live in the UK, otherwise I wouldn’t feel protected at all against financial crimes: I have reported an attempted fraud made from an UK based company but ofc - as other thousands people already have written here - the report was closed with the usual sentence. It’s embarrassing. Good luck to whoever will get scammed in the UK, because no justice will be done.

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely useless

Reported an obvious Microsoft tech support scam with phone number of scammer. ActionFraud emailed back five minutes later saying no crime committed. What is the point of this useless organisation?

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service with great advice

Excellent service-helped me make statement, advised me on the best course of action & followed up. I am pleased to say that my money taken illegally from my bank account was fully refunded

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exposed to a Scam, Ignored by the System

I’ve just been scammed. I paid cash for a spoofed, fake Samsung tablet from a fraudster after we met outside the entrance of a Tesco store. I realized I’d been scammed just two minutes after he left and called the police immediately.

If they wanted to act, they could have checked the CCTV, the fraudster could easily be identified and caught. He must have been nearby, as he arrived only two minutes after I told him I had arrived.

This must be part of a bigger scam operation. The tablet isn’t just fake, the tablet is designed to steal personal credentials and send it to some server run by hackers.

But instead of taking any immediate action, the police simply told me to report the scam through a link. I received an automated email afterwards, and that was the end of it.

It’s a shame that my huge amount of tax money goes toward a system that does nothing in situations like this.

1 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Action Fraud and poor actions to control fraud

I reported scam and as much evidence I could in the space given on platform to action fraud.
I received same outcome/letters for each scam I reported. Despite I lost £10k or £100k.

¬`Experts at the NFIB examine the information you provide. Where possible, the information is also matched against other available data in order to enrich and corroborate the details of the fraud. The NFIB assess whether there are viable lines of enquiry that would enable a law enforcement body, such as the police service, to investigate. On this occasion, based on the information currently available, it has not been possible to identify a line of enquiry which a law enforcement organisation in the United Kingdom could pursue`.

It prevaled scam.

I contacted Action fraud directly and I asked to update me on my cases that i reported. I was informed that i reported wrongly. The agent offerd to help, correct my evedince provided during the time the call cut off, I tried to call back but no success to speak to anyone. I received no request for evidence or extra information and no update for months, except auto respond/letter that my each case was closed.

The trust in authorities has fade and scammers/fraud are blooming.

What a waste of time?

I found Cayman Islands Bureau of Financial Investigation Royal Cayman Islands Police Service is more active, swift to respond and support towards fraud.

31 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless…

Useless couldn’t log in so I emailed and asked for support. Having had no joy I then rang them where I was advised the old phone number had been removed and new one added but 2 weeks later it’s still showing the old number. I tried the contact us section and in the end sent them an email to which I received the snotty reply they were waiting on me confirming my details. Up to this point I’d had zero communication so I emailed back with the details and still had no joy. Wouldn’t waste my time reporting anything to these as they don’t care

16 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete was of time and effort Action Fraud

Complete was of time and effort, VAT fraud totally ignored, clear line of banking fraud shown but no further details requested from action fraud, apparently there is no line of enquiry (based on limited information they requested), with time delay totally not fit for purpose and fraudsters can rest assured no action will be taken.

26 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Action Fraud-useless.

Action Fraud-useless.
I wasted my time trying to report a bunch of scamming scumbags called XR Academy. Action fraud said they couldn’t investigate as they are not in the UK. Where the hell do action fraud think most scams are originating from.

Action Fraud are a complete waste of time and tax payers valuable money.

They should just be shut down as they don’t appear to be of any use whatsoever

24 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sadly it has been a complete waste of time

We served on a platter a theft case as we investigated ourselves when someone stole an item from us. We provided the name and multiple addresses of the criminal and their online profile. Moreover we logically explained how the theft was carried out.

For a whole month there was no update to our case when on the last day, right before the bank holiday (how convenient), a templated email came past 6pm to say that there is no viable lines of enquiry ...

We pay taxes for an unreliable and broken police system! What a shame really.

23 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

These people are fraudsters themselves!

These people are fraudsters themselves!

I recieved a letter with National Fraud Intelligence Bureau logo on heading but it was actually from actionfraud. This is dishonest to use the NFID header when the letter is not from them.

Secondly the letter was about a fraud report I made. Nope, I have not made any report to actionfraud or NFID of any kind.

Looks like a phishing scam, avoid.

19 de mayo de 2025
Opinión espontánea

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