Ma mère, très âgée, était habituée à faire des commandes et en était satisfaite. Depuis mars dernier, elle a passé 3 commandes, aucune n'est arrivée, et quand elle a téléphoné pour protester, on l'a... Ver más
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Consulta las opiniones de los clientes
Quality and fit usually excellent, Delivery ok however I am an old lady and my mobility takes a minute or two. .Every usually knock and within a few seconds dump parcels on my doorstep. This is th... Ver más
La empresa ha respondido
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Ver más
Items not received after 1 month. Tried to fill out online form but it won't take my telephone number so I will have to call them. So annoying. Afibel have resolved the issue promptly by supplyin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Afibel online catalogue : ladies clothing, menswear, undergarments, shoes, a world of fashion that's comfortable, elegant and trendy (senior, plus sizes). Afibel also has a line for the home, health and well-being, accessories...
Información de contacto
Bowling Green Mills, BD97 1AD, Bingley, Reino Unido
- 0 871 200 22 31
- service@afibel.co.uk
- www.afibel.com/uk
3,5
Medio
6 mil opiniones
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Love my leggings
Love my leggings, lovely material and very nice design. The fit is as ordered. Would buy again
27 de marzo de 2025
Respuesta de AFIBEL
Dear Sandy
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Came promptly and fitted perfectly
19 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Jorgensen
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear your order arrived promptly and the item/s were a perfect fit.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Comfy stretch trousers
Ordered for my sister in law and she was very pleased with them. Gave only 4stars as the telephone call was expensive at £4
26 de marzo de 2025
Respuesta de AFIBEL
Dear Marina
Thank you for taking the time to leave us this 4 star review.
I'm pleased to hear your sister-in-law is happy with her order.
Please be aware our order line is charged at 13p per minute plus your company's network access charge. If you prefer you can also place orders online at afibel.co.uk
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
I'm happy shopping with Afabel and…
I'm happy shopping with Afabel and happy that I have a credit account with them, and love the fact that I can buy now and pay later…And like browsing the site and my favorite is to try on my purchases
And it’s nice that I can budget for some of the things that I need…
Thank you...
H. Thompson (Mrs)
18 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Thompson
Thank you for taking the time to leave us this fantastic 4 star review.
I'm pleased to hear you enjoy shopping with Afibel and enjoy all our different options available when it comes to browsing and placing orders.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Somewhere I get my clothes from.
They are very helpful when you have a problem. Ordering is very easy,clothes shoes etc. are well made, order anything it comes quite quickly, sending things back is easy to do. They do sell some lovely clothes I use them and as of yet I have had no problems so it suits me fine, I have been buying from Afibel for a few years n
22 de marzo de 2025
Respuesta de AFIBEL
Dear Barbara
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear you enjoy shopping with Afibel and you find our customer service team helpful. I will be sure to pass this amazing feedback onto our team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
My order arrived on time and was…
My order arrived on time and was exactly what I wanted. Thank you.
15 de marzo de 2025
Respuesta de AFIBEL
Dear Nora
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear that your happy with all aspects of your order and I'm also happy to hear it was delivered on time.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Respuesta de AFIBEL
Dear Christina
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your order including the delivery.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Disappointed with goods but everything else ok
The ordering and delivery were fine but the skirt was so long. I’m 5’6” but it was brushing my ankles. I was disappointed because the material was lovely for summer. I returned it and it cost me £3.49.
15 de marzo de 2025
Respuesta de AFIBEL
Dear Helen
Thank you for taking the time to leave us this 4 star review.
I'm sorry to hear the skirt you ordered wasn't right for you on this occasion. We do stipulate that returns start from £2.99 depending on your preferred return method.
Kind Regards
Simon
Afibel Customer Service
Excellent customer service quick…
Excellent customer service quick delivery good range of products quick prices
21 de marzo de 2025
Respuesta de AFIBEL
Dear Susan
Thank you for taking the time to leave us this fantastic 5 star review.
It's great to hear you're happy with all aspects of your order and I will be sure to pass the feedback on regarding our customer service.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Respuesta de AFIBEL
Dear Leila
Thank you for taking the time to leave us this fantastic 5 star review.
It's great to hear you're happy with your order and it was received as advertised.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
not much to tell have not worn the item…
not much to tell have not worn the item yet but am pleased with quality and colour but thought it rather
expensive
21 de marzo de 2025
Respuesta de AFIBEL
Dear Marian
Thank you for taking the time to leave us this good 5 star review.
I'm pleased to hear your happy with the quality and colour of your item/s. With regards to pricing, we do aim to remain competitive.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Easy to order by phone
Easy to order by phone. My items arrived quite quickly. The goods were well packaged. All was OK.
20 de marzo de 2025
Respuesta de AFIBEL
Dear Maria
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you were happy with all aspects of your order including the delivery.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
I don’t always want a gift instead I…
I don’t always want a gift instead I would prefer lower costs. A lot of the time I wait for an item to be on sale as dresses are quite expensive if they are unusually attractive so I haven’t always been able to afford the item I want. You do have lovely clothes which is why I stay with your company and I can most times get what I have decided on.
20 de marzo de 2025
Respuesta de AFIBEL
Dear Rosemary
Thank you for taking the time to leave us this feedback.
I am pleased to read you are happy with the range of clothing we have at Afibel. Please note the offer code/ privilege code used determines what free gift/special offers/ discounts can be applied to your orders. Also keep an eye out for our latest sale brochure where you can receive up to 60% off.
Happy shopping!
Kind regards
Afi
Afibel Customer Service
Good service
18 de marzo de 2025
Respuesta de AFIBEL
Dear Donna
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you are happy with our service.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Your goods are very attractive…
Your goods are attractive, with a touch of French style.
You always have all sizes unless you say otherwise.
Generally they are for young adults, which limits my choice, but that is my problem. The texture is accurately described. I seldom find what l’m looking for because l am not daring enough and also l’m rather limited by my old, crippled and very thin body. What have you got for people like me. ?
29 de marzo de 2025
Respuesta de AFIBEL
Dear Miss Glesner
Thank you for taking the time to leave us this good 4 star review.
I am pleased to hear that you enjoy our range of clothing. If you would like any help deciding on any styles, when placing your next order please call our order line on 0871 423 4370 where one of our advisors will be happy to help.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Afibel caters for big ladies with…
Afibel caters for big ladies with modern styles in bright colours and its such a pleasure to have such a wide choice in all
the y offer Thank-you afibel.
17 de marzo de 2025
Respuesta de AFIBEL
Dear Vivienne
Thank you for taking the time to leave us this fantastic 5 star review.
I am pleased to hear that you are happy with our clothing range and sizing.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Very pleased with items sent other than…
Very pleased with items sent other than long delivery time.
17 de marzo de 2025
Respuesta de AFIBEL
Dear Mr Row
Thank you for taking the time to leave us this good 4 star review.
I am pleased to hear that you are happy with your order. Just to let you know, as the goods are despatched directly from our warehouse in France we do advise that delivery can take up to 7-10 working days.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Nightgowns
Easy to navigate website, 2 lovely nightdresses for my 90yr old Mum for Mother’s Day. She was so pleased with them she was smiling so much. Thanks.
15 de marzo de 2025
Respuesta de AFIBEL
Dear Kay
Thank you for taking the time to leave us this brilliant 5 star review.
I am pleased to hear that your mum is very happy with the nightdress', they sound like the perfect Mother's Day gift.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Excellent customer service and…
Excellent customer service and clothing, highly recommended
8 de marzo de 2025
Respuesta de AFIBEL
Dear Jane
Thank you for taking the time to leave us this fantastic 5 star review.
I am pleased to hear that you are happy with the clothing we provide and have had a excellent service, I will be sure to pass this feedback on to our customer service team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Afi
Afibel Customer Service
The jumper I received was
The jumper I received was larger than the size I ordered. I wanted a size 12. But I was very disappointed when I got it.it was a lot bigger than I wanted.would not order again
14 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Bird
Thank you for taking the time to leave us this feedback.
I'm sorry to hear about the issues you have experienced with your recent order.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
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