Un scandal, Je passe commande de trois articles. J'en reçois qu'un seul, deux mois plus tard je ne suis toujours pas remboursé malgré mes appels payant à leur service ainsi que mes emails rester tou... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
« Le service client d’Afibel est d’une efficacité redoutable… pour encaisser les paiements. Pour le reste, c’est le néant. Commande passée le 26 mai, débitée le 3 juin, et depuis : aucune nouvelle, au... Ver más
Quality and fit usually excellent, Delivery ok however I am an old lady and my mobility takes a minute or two. .Every usually knock and within a few seconds dump parcels on my doorstep. This is th... Ver más
La empresa ha respondido
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Ver más
Información sobre la empresa
Escrito por la empresa
Afibel online catalogue : ladies clothing, menswear, undergarments, shoes, a world of fashion that's comfortable, elegant and trendy (senior, plus sizes). Afibel also has a line for the home, health and well-being, accessories...
Información de contacto
Bowling Green Mills, BD97 1AD, Bingley, Reino Unido
- 0 871 200 22 31
- service@afibel.co.uk
- www.afibel.com/uk
3,5
Medio
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 4% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick delivery and easy returns
31 de marzo de 2025
Respuesta de AFIBEL
Dear Customer
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to you hear your order was delivered in a quick and timely manner and you found it easy to make a return.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Good service and excellent value
Very pleasant member of staff took my order when I rang. He was so polite. The item arrived very promptly and I'm very pleased with the fit quality and value for money
29 de marzo de 2025
Respuesta de AFIBEL
Dear Maggie
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your purchase and I will be sure to pass your feedback onto the advisor who took your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
The courier Evri are unreliable and…
The courier Evri are unreliable and provide a bad delivery service. Also waiting for a refund of returned item. Can upgrade your service after that. Your online help to get help does not accept mobile phone number and most of us do not have a landline.
29 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Luckwell
Thank you for taking the time to leave us this feedback.
I'm sorry to hear about your recent issues.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Satisfaction and pleasure
I have been client of Afibel for more than 10 years and l am satisfied of the service you provide.
3 de abril de 2025
Respuesta de AFIBEL
Dear Mrs Krowiak
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you are satisfied with the service Afibel provide, I will be sure to pass this feed back onto the team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Respuesta de AFIBEL
Dear Mrs Pluck
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
On day 2 wearing them the stitching was…
On day 2 wearing them the stitching was coming undone front of trousers……Other than that they were lovely trousers.
4 de abril de 2025
Respuesta de AFIBEL
Dear Joan
Thank you for taking the time to leave us this feedback.
I'm sorry to hear about the issue with your trousers.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Not yet recelived the rest of my order…
Not yet recelived the rest of my order so I am unable to say
3 de abril de 2025
Respuesta de AFIBEL
Dear Mrs Rogers
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're still waiting for some of your order.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Respuesta de AFIBEL
Dear Vera
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order was delivered on time and as expected.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
I just love the jacket it arrived when…
I just love the jacket it arrived when expected
26 de marzo de 2025
Respuesta de AFIBEL
Dear Brenda
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your jacket and it was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
As usual products lived up to…
As usual products lived up to expectations for colour quality and fit.
25 de marzo de 2025
Respuesta de AFIBEL
Dear Josephine
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Nightmare to open account
I tried several times to open an account today, for over 30 mins. No success. I have never experienced such a longwinded and complicated process, ever. John Lewis, Marks and Spencer - quick, no issues, but trying to open an account with Afibel is like trying to join the KGB!
15 de abril de 2025
Opinión espontánea
Respuesta de AFIBEL
Dear Diane
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you are experiencing issues when trying to open an account.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Parcel was sent to the wrong address…
Parcel was sent to the wrong address and Afibel said it was my fault but delivery address and postcode were correct on my order and account details.
Customer service didn’t respond to my message that they had got the address wrong before they delivered the parcel and weren’t prepared to do anything about it. Waiting for a response to my email.
31 de marzo de 2025
Respuesta de AFIBEL
Dear Customer
Thank you for taking the time to leave us this feedback.
I'm sorry to hear about the issues with your recent order.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
All good thank you
15 de marzo de 2025
Respuesta de AFIBEL
Dear Vera
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your happy with your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
I think this mock twinset is stylish
I think this mock twinset is stylish - but it is not warm at all which is a shame. No winter wear at all.
29 de marzo de 2025
Respuesta de AFIBEL
Dear JB
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're not completely satisfied with your purchase.
If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Long wait
The only problem was delivery - Evri are very slow! The garment is fine - good fit and exactly as advertised. I will be buying another!!
29 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Chant
Thank you for taking the time to leave us this good 4 star review.
I'm sorry to hear you found the delivery of your order slow but I'm also pleased to hear you're happy with it.
As our orders are shipped directly from our warehouse in France we do aim to deliver all parcels within 7 to 10 working days.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Great service
Wonderful selection of styles and colours and sizes.
Whats not to like
28 de marzo de 2025
Respuesta de AFIBEL
Dear Mrs Norwood
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the choice on offer when shopping with Afibel.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
IT systems are a risk
Made an order with correct delivery address.Confirmation to send to another address. Called Afibel who said they cannot do anything about it and I needed to contact there IT. They also couldn't assist and said I could report it missing, apply for a refund and then order again...Not likely
28 de marzo de 2025
Respuesta de AFIBEL
Dear Customer
Thank you for taking the time to leave us this feedback.
I'm sorry to hear about the issues you have experienced with your recent order.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Excellent company very pleased with…
Excellent company very pleased with item fast delivery
21 de marzo de 2025
Respuesta de AFIBEL
Dear Mr Stephens
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear you're happy with your order and it arrived quickly and promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
A very good company to do business with
27 de marzo de 2025
Respuesta de AFIBEL
Dear Customer
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear you find Afibel a great company to deal with. I will be sure to pass this feedback on to our team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Love my leggings
Love my leggings, lovely material and very nice design. The fit is as ordered. Would buy again
27 de marzo de 2025
Respuesta de AFIBEL
Dear Sandy
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
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