AGA Opiniones 

2525
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I contacted AGA living about a recipe which used to be on their old website. It was a special recipe I cooked with my dad and it was very important to me that I could make it again. They responded qu... Ver más

Valorada con 5 estrellas sobre 5

We are excited to receive the cooker and to be able to start using it. Communication has been great and we had phone calls early in the day to say there might be a change in delivery times so we co... Ver más

Valorada con 5 estrellas sobre 5

My daughter has recently become the proud owner of an Aga and for her birthday my wife and I wanted to get some Aga cookware. We eventually found out what she would like in the way of cookware, but ha... Ver más

Valorada con 5 estrellas sobre 5

My first phone contact provided a visit the same day and Darius actually turned up early. He stripped down the motor quickly and professionally, clearly familiar with Stanley stoves even though th... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Información proporcionada por diversas fuentes externas

AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(2525)

402 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lak and Mark rose to the challenge of…

Lak and Mark rose to the challenge of removing a 20 year old 4 oven aga, despite steps, sharp tricky corners & more challenges besides. They worked very hard without a grumble & were most polite and respectful. Would definitely recommend them, delighted!

6 de mayo de 2026
Opinión espontánea
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Respuesta de AGA

Dear Maureen,

We're happy to hear that the team successfully removed your old AGA despite the challenges! It's great to know they were polite and respectful. Thank you for your recommendation!😊

Warm regards,
The AGA Rangemaster Team

Valorada con 5 estrellas sobre 5
Logotipo de AGA

Respuesta de AGA

Dear Trevor,

We're happy to hear that you received excellent advice! Thank you for your positive feedback.🙂

Best wishes,
The AGA Rangemaster Team

Valorada con 5 estrellas sobre 5

Great service for old range removal.

Removal of old Stanley range prior to Aga install shortly.
Lak and Mark messaged a few days before and gave an accurate arrival time.
They provided an excellent service & were extremely helpful with advice on the future install.

Great service thank you!

4 de mayo de 2026
Opinión espontánea
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Respuesta de AGA

Good afternoon TB,

We're happy to hear that the range removal service met your expectations. We appreciate your positive feedback regarding the team's helpful advice and the accurate arrival time. Thank you!

Warm regards,
The AGA Rangemaster Team

Valorada con 1 estrellas sobre 5

Poor service

Poor service, never buy from AGA again

1 de mayo de 2026
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Respuesta de AGA

Dear David,

Thank you for taking the time to share your feedback. I’m sorry to hear that you were not satisfied with the initial outcome following your first contact with us.

I trust that matters are now progressing more positively, with the repair arranged, and we look forward to getting this resolved for you as smoothly as possible.

Kind regards,
Alex and the AGA Rangemaster Team

Valorada con 5 estrellas sobre 5

Top experience

Top experience, fast and efficient results.

Emailed enquiry for components required for Redfyre cooker, had a response from Michelle within less than twenty four hours offering the required part numbers and a direct line phone number for the parts department and spoke with Mark, who again was super efficient . He sourced the available parts and created an order and sent a link for payment to my mobile and everything was completed within minutes. look forward to parts arriving and keeping the old cooker going.

29 de abril de 2026
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Respuesta de AGA

Hi Kenneth,
We're happy to hear that you had such a positive experience! It's great to know that our team could provide you with fast and efficient service, locating the parts you needed quickly. We appreciate you taking the time to share your feedback.

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

The AGA team at Telford were excellent

The AGA team at Telford were excellent. Rather than engage with me only by email, we had chats by phone and they couldn’t have been more friendly, helpful and professional. They even managed to find me my perfect AGA in gorgeous British racing green - I’m very happy indeed! Best, Christine

2 de mayo de 2026
Opinión espontánea
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Respuesta de AGA

Hi Christine,
We're happy the team was friendly, helpful, and professional. It's great to know we found your perfect AGA in British racing green. We appreciate your kind words!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Removal of old Rayburn

Excellent communication from Mark prior to collection date. Arrived on the date booked and within the timescale given. Both Mark and Lak were really lovely guys. So polite and nothing was an issue for them even though they were unable to get the lorry on the driveway which is gravel, they still managed to get the oven loaded onto the truck which couldn’t have been easy.
Mark also inspected access route into kitchen so he could make sure there would be enough men to bring the new Aga in. He also checked which Aga we ordered and were the Aga is going to make sure electrics for it were okay. I called my electrian and Mark was able to give clear instructions of requirements to him, so no hitches on the day.
Amazing service so far. :)

30 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Olga,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the team's communication and adaptability when faced with challenges during the collection. It's great to know that the pre-installation checks were helpful and contributed to a smooth process. Thank you for your feedback!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff. Aga Is beautiful all my friends like it. Just need to start using it . Delivered when expected.

27 de abril de 2026
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Respuesta de AGA

Dear Sharon,

We're happy to hear that our staff was helpful and friendly! We're glad your friends like it, and we hope you enjoy using it. Thank you for your feedback!

Warm wishes,
The AGA Rangemaster Team

Valorada con 5 estrellas sobre 5

Punctual and very clear instructions

Punctual and very clear instructions
Lack and Mark delivered a very professional service

29 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Nicky,
We're happy to hear that you found our service punctual and our instructions clear. We appreciate your positive feedback regarding our professional service.

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Very efficient and friendly team

Very efficient and friendly team, Skip and Zen, removed my oil fired Aga. Looking forward to delivery of new electric Aga in 2 weeks time!

29 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Good morning,
We're happy to hear that the removal of your oil-fired Aga was efficient and friendly. Thank you for your positive feedback, and we look forward to delivering your new electric Aga!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Mercury 1082 Induction

The delivery date was postponed twice (I was told due to component supply issues) but now its here, we are delighted with the quality and design of the oven. Simon and Paul (delivery and installation team) were really great; polite, friendly and efficient.

29 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Susan,
We're happy to hear that you are delighted with the oven's quality and design. We appreciate your patience regarding the delivery adjustments. It's great to know the delivery and installation team were so helpful!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Shelving problem on Aga

Helpful, friendly service. Steps taken to try and solve the problem

27 de abril de 2026
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Respuesta de AGA

Hi Mr Baker,
We appreciate your positive feedback! We're happy to hear that our service was helpful and friendly as we worked to solve the problem.

Warm wishes
AGA Rangemaster

Valorada con 1 estrellas sobre 5

Installation of our new Aga.

Installation of our new Aga completed by Skip and Zen this morning 28th of April. They arrived bang on time and 90 mins later all completed with no fuss or drama. All the oven's controls and functions were clearly explained. I thought this is just what you expect from a premium manufacturer and put a review on Trustpilot. Afterwards I found they had left the new range cooker with components loose and burners not adjusted correctly. Even though they fitted these components they left with no advice of the issues and moved on to probably do a crap job for someone else. Aga's Customer Service arranged for an engineer to resolve the problems and he arrived but had no accreditation to work on LPG appliances. What a disaster. So today 12th of May we are still waiting to use our £5k oven?? ?

28 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Gordon,
We're happy to hear that the installation was completed efficiently and that the controls were clearly explained. Thank you for your positive feedback!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Great company

Great company, excellent aftercare and superb installation team. Thank you so much ☺️ My client is very happy with 60 hot plate electric in linen! It looks amazing

23 de abril de 2026
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Respuesta de AGA

Dear Briony,

We're happy to hear that your client is pleased with the 60 hot plate electric in linen! Our team appreciates your kind words and is glad we could provide excellent aftercare and installation. Thank you so much!😊

Warm wishes,
The AGA Rangemaster Team

Valorada con 5 estrellas sobre 5

Being new to an Aga I am unsure of the…

Being new to an Aga I am unsure of the correct terminology to use when describing a problem. Yet, the staff understood and went through all the facts in a simple, and easily understood manner. They gave options and other details should I wish to go further. In the end they had answered questions that I had not even formulated at that time. A complete service. I am impressed and can happily recommend Aga to anyone with such service as this.

22 de abril de 2026
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Respuesta de AGA

Hi Glenn,
We're happy to hear that our team helped you navigate your new Aga. It's great to know they explained everything clearly and anticipated your needs. Thank you for recommending us!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Fantastic installation team Skip,Paul…

Fantastic installation team Skip,Paul and Clive arrived on time and had the new AGA fitted and running in 60mins, first class service, great demonstration, well done 👏, 5 star service, thank you.

24 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Peter,
We're happy to hear that the installation was completed swiftly and efficiently! It's great to know the team provided a first-class service and demonstration. Thank you for your 5-star feedback.

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Very helpful with technical…

Very helpful with technical installation assistance of an old unit.
very impressed how Aga have such good customer service.
This time Loren was very honest and quick to help me solve my issue

20 de abril de 2026
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Respuesta de AGA

Good morning,
We're happy to hear that you found our technical assistance helpful with your older unit's installation! We appreciate your positive feedback regarding our customer service; it's great to know we could quickly resolve your issue. Thank you!

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Lak and Mark did a fantastic job in…

Lak and Mark did a fantastic job in fitting my rangemaster. They were courteous and knowledgeable making everyone feel relaxed after what has been a stressful period. They arrived prompt and made everything a really exciting and pleasant experience. He even joked at the start saying they had a red rangemaster on the van. (I ordered black). After a bad experience with fed ex this last week I was nearly in tears thinking nothing else can go wrong!!

22 de abril de 2026
Opinión espontánea
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Respuesta de AGA

Hi Lynn,
We're happy the installation went so well! It's great to hear the team's expertise and humor made the experience pleasant, especially after the delivery issues. Thank you for sharing your positive feedback.

Warm wishes
AGA Rangemaster

Valorada con 4 estrellas sobre 5

Very helpful email response

Very helpful email response. Sadly not able to get hold of the required part but had constructive suggestions.

21 de abril de 2026
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Respuesta de AGA

Hi Fiona,
We appreciate your feedback and are glad our email response was helpful. We regret not having the part you needed but are happy we could offer suggestions.

Warm wishes
AGA Rangemaster

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

21 de abril de 2026
Logotipo de AGA

Respuesta de AGA

Hi Ms Keningale,

We’re pleased to hear that you have received the information regarding the part numbers for your Little Wenlock Classic Solid Fuel Stove, and that our team was able to assist you.

Warm wishes
AGA Rangemaster

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