Akbartravels.us Opiniones 

Dear All,

I am writing this to seriously caution everyone against using Akbar Travels. My experience with them was not just disappointing, it was outright fraudulent. They cheated me out of my money in the most unprofessional and unethical way possible.

I booked a ticket with Akbar Travels and even paid extra for a "fully refundable" option. But when I had to cancel, they refused to refund even a single dirham. Instead, they hid behind ridiculous conditions that they never disclose before booking. Their so-called “refund” is a trap because the only scenarios they consider valid are completely unrealistic:

Sudden death

Airline-cancelled flight

Natural disaster at the arrival airport

Police case at the origin destination

Clearly, these are excuses designed to ensure nobody ever qualifies for a refund. This is nothing short of daylight robbery.

Till now, I have exchanged more than 30 emails and spoken to multiple customer service agents—all useless. No resolution, no accountability, and zero professionalism. It is very clear that Akbar Travels has built its business on misleading customers, hiding facts, and pocketing people’s money.

👉 I strongly urge everyone to stay away from Akbar Travels. Do not book anything through them, no matter how attractive the offer may seem. If you do, be prepared to lose your hard-earned money.

We need to stand together and expose these unethical practices so that others don’t fall into the same trap. Akbar Travels is not just unreliable—they are running a calculated scam.

The way company do the cancellation within a short period of time through online support was fantastic..the way handling the customer issues are most important thing, than giving the ticket reasonable rate... Good job , keep going ...

This companys Mumbai branch helped me take care of my SG trip back in June 10.
They helped me so well with my SG visa
This was my first time in life mailing my passport to a travel agency and receiving it back via Bluedart . This was my first travel alone outside of India post my dad's demise and Akbar made that experience much better . Thank you.

Worst , when it comes to refund process, other wise I can rate it a 3 star

I am extremely disappointed with the service I received from Akbar Travels regarding my refund.

On March 19, Gulf Air notified me of a change in my flight schedule (departure March 28 and return April 29). On the same day, I immediately informed Akbar to cancel my booking as the new timing conflicted with my schedule.

However, two days before the flight, I was surprised to receive a call directly from Gulf Air asking me to confirm the schedule change, since they had not received any cancellation request from Akbar on my behalf. This clearly shows that Akbar failed to act on my request.

At that point, I had no choice but to cancel directly with the airline and request a refund. Gulf Air confirmed that the refund process normally takes no more than one week. However, because I booked through Akbar, the airline advised me to inform the agency so they could formally initiate the refund.

This is where the major issue began. Despite Gulf Air’s refund policy, Akbar did not process my refund until May 31—more than two months after my initial cancellation request. During this entire period, I had to chase them with repeated follow-ups, only to be met with excuses and unclear responses. The delay was entirely due to Akbar’s negligence, not the airline.

This experience reflects a complete lack of professionalism, accountability, and customer service. A travel agency should make travel easier, but instead, Akbar caused me unnecessary stress and financial inconvenience by holding my money for months without justification.

Based on this, I cannot recommend Akbar Travels. If you value timely service, transparency, and responsible customer care, I strongly suggest booking elsewhere.

worst servises they did not give u refund if you are cancel your ticket.i booked refundable ticket.but the did not refund.

very bad services .i booked refundable ticket then after one day i cancel my ticket.so they i asked me reson y u cancel with proof of document.i told him its a personal reson i cange my plan.i call also customer care. but the said same and they didnot give refund.so its services very bad.if u booked so its ok but u cancel.so no refund.

don't book air ticket by akbar travel if you cancel ticket they will not return your amount. i cancel my ticket. they didn't return my amount (SR 1606) when i call to office they playing with me for last (5 months)

Got my Singapore and Srilanka visas without any hassle.

Good experience

Very worst service in the world, not commitment with customers, in uae customer service center it was very bad, and cheating the people..

Bad experience and soo much disappointment,they never received calls if you need a change even also when they receive they will ask you to send email and they will not respond.I sent them email like 7times to request for my flight rescheduled because I was missing very important business meeting they ask me to send email and Ignored.Poor service

Very very very very very bad services for everything special for food restaurant services and hotel bookings visa appointment

I appreciate Zeeshan's swift support during our visa application for the Dubai Trip.
I strongly recommend that anyone seeking a visa should reach out to Zeeshan at Akbar Travels.

Singapore visa arranged in 2 working day only under express category.
Awesome

very very poor ! I suggest everyone Dont go for Akbar Travels Online for Ticket Booking.

I had a highly disappointing experience with Akbar Travels due to their incorrect visa extension information, which led to me incurring a AED 300 fine at the airport.

I initially booked a 60-day UAE visa through Akbar Travels and later requested a 30-day extension in January 2025. Their agent clearly confirmed via WhatsApp that my extension would be from January 17, 2025, for 30 days. Based on this, I booked my return flight for February 15, 2025.

However, I later discovered that my visa actually expired on February 13, 2025, instead of February 17, 2025, as their agent stated. On February 13, Akbar Travels informed me that I had overstayed and had to pay a fine, despite me relying on their given information.

When I confronted them with proof of their agent’s incorrect information, I was repeatedly passed between different agents, and their supervisor refused to take responsibility, ignored the WhatsApp proof, and disconnected the call.

Due to their mistake, I had to pay AED 300 at the airport. This level of misinformation and poor customer support is unacceptable. I am requesting a full reimbursement of my fine, as I should not have been penalized for their negligence.

I urge others to be cautious when relying on Akbar Travels for visa services and to double-check all information independently to avoid unnecessary fines. I hope Akbar Travels takes accountability and improves their service to prevent this from happening to other customers.

Don't consider or even think to get visa on this company!
They will wrap their hands around you in order to extend the visa and pay the amount they asked otherwise they will file absconding on the person.
I DON'T RECOMMEND THIS AGENCY! BOYCOTT!

Worst customer care service. First guy transferred me to a dead end. Second guy kept asking me the details like 5/6 times until I got tired and gave the wrong details. He said Thank you so much bye bye and hung up.

I recently booked for holiday package for my boss to Vietnam and the agent is blaming me cause he doesnt know that Emirati are required to obtain Vietnam Visa before traveling he was relying to me only to know this things when its his responsibility, so my boss got offloaded they refunded only 30% of the payment most probably took all the rest very bad experience please refrain dealing with this agency