Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Ver más
La empresa ha respondido
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Ver más
La empresa ha respondido
Communication, Joel the broker from National Loans and after the loan was approved the online banking and phone app both simple to set up and so easy to use. (For an online only bank it makes access... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Escrito por la empresa
Información de contacto
L10, 100 Creek Street, 4000, Brisbane, Australia
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Excelente
855 opiniones
Invita a los clientes a opinar
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Alex bank were fantastic to deal with
Alex bank were fantastic to deal with, very easy and quick application process,
great to be able to use a bank that has a quick response and very straightforward process, highly recommend using Alex bank for any financial requirements.Definitely a five star rating for this great bank.
7 de julio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review! Thanks also for recommending Alex.Bank and for taking the time to share your experience, we couldn't ask for a better endorsement than that.
Easy to deal with
Easy to deal with, good communication and easy loan process. So happy!
30 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Jono! So happy? That makes two of us 😊
Fast and efficient
Fast and efficient! Pre approved then approved my loan efficiently! Thank you for making the process smooth!
7 de julio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Zena! There's nothing better than a smooth approval process, especially when you're ready to move ahead. Thanks for sharing your experience and enjoy the smooth ride ahead! 🚗
Easy to use system and quick…
Easy to use system and quick application and services. Funds were in the same day, thanks Alex bank!
7 de julio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Anthony! Fast, fair and simple is what we're all about, and we're so pleased we could get the funds to you on the same day you signed your contract!
Easy and fast process with affordable…
Easy and fast process with affordable interest rate
6 de julio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Matthew! Banking doesn't need to be complicated, so thanks for choosing Alex.Bank and a fair and simple process!
Easy finance with a great rate
Organised by the broker we used however provided a great interest rate.
24 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Blain! A great rate is one thing, but when it comes with a smooth experience through your broker, that's even better. Thanks for choosing Alex.Bank!
Really good help me out a fair bit and…
Really good help me out a fair bit and overall good communication and fast working, highly recommend
1 de julio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Liam! It’s great to know we could lend a hand when it mattered. We really appreciate the recommendation.
extremely quick efficienct and low…
extremely quick efficienct and low rates compared to to car dealer , overall a good experience
30 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Adrian! It sounds like you did your homework before choosing a lender, so we're pleased Alex.Bank stacked up well. Enjoy the new wheels!
Respuesta de Alex Bank
Thanks for the review Isaac! Quick and easy is exactly how we believe banking should be.
Superb highly recommended
1 de julio de 2026
Respuesta de Alex Bank
Thanks for the review Lucky! There's nothing more superb than a 5-star review from one of our customers 😍
Respuesta de Alex Bank
Thanks for the 5-star review Russell! We like to keep things simple, so we'll happily take that feedback. Thanks for choosing Alex.Bank!
Went as planned thanks to the broker
29 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review!
Joel negotiated a great rate with Alex…
Joel negotiated a great rate with Alex bank, he kept me well informed throughout the process. It was a trouble free experience and extremely easy to set up an account with Alex Bank. I would definitely recommend them
29 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Damian! It's great to hear the whole experience felt easy from start to finish, and we really appreciate the recommendation!
Very happy
The communication has been outstanding and everything has gone very smoothly
29 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Benjamin! We're very happy to hear that. An outstanding banking experience is exactly how it should be!
Fast and clear approval process.
21 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Jeff!
Respuesta de Alex Bank
Thanks for the review Mark!
Easy communication and great value
Easy communication and great value! Would highly recommend to anyone.
26 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Steven! We really appreciate the recommendation. Great value and easy communication are two things that never go out of style!
Thank you very much Alex Bank
Thank you very much Alex Bank. You help my family big time.
19 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Simon! Hearing that we were able to help your family means a lot. Thank you for choosing Alex.Bank and for putting your trust in us.
Exceptional Approval Time
Very quick approval and ease of signing electronic signatures
12 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Cameron! Great to hear that fast approvals and a simple, fully digital experience are a winning combination for you!
Very easy to applt and quick response.
18 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Michael! We appreciate you choosing to bank on Alex. Fast responses and a simple application process are exactly what banking should feel like.
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