Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Ver más
La empresa ha respondido
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Ver más
La empresa ha respondido
I'd like to give alex bank and BIG thank you for allowing me to buy a new car, the whole process was nice and easy to do and i would highly recomend them to family members
Información sobre la empresa
Escrito por la empresa
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Escrito por la empresa
Información de contacto
L10, 100 Creek Street, 4000, Brisbane, Australia
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Excelente
863 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Respuesta de Alex Bank
Thanks for the 5-star review Brendon! A quick turnaround, with fair pricing and no hassles is what we’re all about.
Ease and simplicity
Who would have thought it would be a great experience. We done team. Seamless!
4 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Nigel! We’ll take “seamless” any day. It’s great to know the experience exceeded expectations and the team delivered when it counted.
Great service
Great service, very easy process & a great rate. I will definitely recommend Alex bank to family & friends.
26 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Paul! Easy, fast and a fair rate is exactly how we think banking should feel, thanks in advance for spreading the word!
Respuesta de Alex Bank
Thanks for the 5-star review Amy! Really appreciate you sharing this, it’s great to know you had such a positive experience from start to finish.
Thank you for having smooth process…
Thank you for having smooth process making our process which quicker and easier. Keep up!
Happy Customer/banker with Alex bank.
1 de junio de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Alisha, we love happy customers! Great to hear the experience felt easy and seamless from your side and we were able to deliver the outcome you were after.
Respuesta de Alex Bank
Thanks for the 5-star review Anthony! We really appreciate you taking the time to share this, it’s great to know everything worked out just as we hoped!
Respuesta de Alex Bank
Thanks for the 5-star review Renae! Fast, fair and hassle free is exactly what we’re aiming for, and it’s great to hear the rates and terms felt right for you too.
Respuesta de Alex Bank
Thanks for the 5-star review James! Love hearing that everything came together quickly with a strong rate. We’re all about keeping things fast, simple and fair, with rates tailored to suit each customer.
Respuesta de Alex Bank
Thanks for the 5-star review Jennifer! We know that fast approvals and clear communication can make all the difference, so it’s great to know we delivered when it mattered.
Through the Commitments of my Broker I…
Through the Commitments of my Broker I found the experience smooth and very rewarding
I would like to personally thank all the team involved
Thank you
27 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review David! It means a lot to hear the experience left such a positive impression, and we’ll make sure your thanks reaches the team who helped bring it together.
Best service easy and helpful customer…
Best service easy and helpful customer service
25 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Alisheer! It’s great to hear you found the service easy and helpful from start to finish. That's exactly the kind of experience we aim to deliver.
The process was straight forward and…
The process was straight forward and seamless.
21 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Glenn! Simple and seamless is exactly what we aim for, so it’s great to hear everything flowed smoothly for you!
Lizzy was the lady that helped me…
Lizzy was the lady that helped me through the whole situation and made the process so easy. It was such a smooth and great process thanks so much!!
19 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Blake! It’s great to hear we were able to guide you through and make everything feel simple and smooth from start to finish. We’ll be sure to pass this on!
Highly recommended!
The application is very fast and easy. The guide was easily understandable. Highly recommended to others.
6 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review! Great to hear the application was fast and simple, and that everything was clear and easy to follow along the way.
Easy to deal with and good information.
13 de mayo de 2026
Respuesta de Alex Bank
Thanks for the review Kevin! A fast, fair and simple process is exactly what we aim for at each stage of the application, so it’s great to hear that came through in your experience with us.
Really great service
Really great service. They helped so much would definitely recommend them!!
6 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Jorja! We really appreciate the recommendation and are so pleased to hear the team made your experience a great one.
Respuesta de Alex Bank
Thanks for the 5-star review Brigitte! Great to hear our fast turnaround and competitive rate hit the mark for you!
Have bought many cars through the…
Have bought many cars through the years, Alex Bank made the whole process this time round easy, quick and seamless , was a pleasure doing business with them and will do so in the future,,, 5 star rating for this company all day long
8 de mayo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Lee, the pleasure was all ours! It’s fantastic to hear we could make the process easy, quick and seamless so you could get your new car. We really appreciate your support and would love to help again down the road.
Respuesta de Alex Bank
Thanks for the 5-star review Roslyn! Fast, fair and simple is how we do things at Alex.Bank, so it’s great to hear everything came together smoothly for you.
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