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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After an initial negative experience whereby their website would not let me access my original sales receipts, this was rectified by the lovely Emma, who went well beyond her role to solve my issue. M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a small accident within an hour of receiving the lamp, the base fell off onto a flagstone floor! We called Customer Services and spoke with Maria, she was most sympathetic and suggested they may... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a problem with my mini Anglepoise. Contact with the company was amazingly easy and efficient. Flora , the person I was put into contact with was totally professional and solved my problem in j... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Fabricante de artículos de iluminación

Escrito por la empresa

Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(211)

64 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

More than Service!

I had a problem with a delivery. I ordered two lamps at another Shop and Anglepoise Deals with the problem Like I ordered they by them. I am grateful, tha Maria (my E-Mail contact), now sent me the missing parts (O-Ring and pole-clips).
Thank you! 💡

26 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for taking the time to share your experience. We’re so pleased to hear that our team was able to assist and ensure everything was resolved smoothly.

Your appreciation means a lot to us, and we’ll be sure to pass your kind words along to Maria. If there’s anything else you need in the future, don’t hesitate to reach out 😊💡

Valorada con 5 estrellas sobre 5

Excellent customer service

I contacted customer service to ask about a specific lamp and got excellent service from Maria at this classy classic company. Keep up the good service!

25 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We'll be sure to pass along your appreciation to Maria. Your support means a lot to us! 😊

Valorada con 5 estrellas sobre 5

I've had an Anglepoise lamp for 50…

I've had an Anglepoise lamp for 50 years, but I had to replace it recently. I was pleased to see that my new lamp was almost the same as my old one. If it lasts as long, it will outlive me, so I will have to gift it to my family!

24 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your review and loyalty to our brand! I'm sure your new lamp will last just as long. We also provide a rewire service for our older lamps, so do get in touch if this would be of interest to you 😊

Valorada con 5 estrellas sobre 5

great customer support

It’s the little things that make the biggest difference. Yesterday I called Anglepoise to enquire about one of their lamps. I spoke to a lady called Maria who was super friendly and helpful. Not only did she answer my enquiry but within 15 minutes she had also sent me a detailed response by email as promised. I know it’s probably not such a big deal. But you can’t always be sure of positive experiences when you call a customer service department. So to find one that does what they promise to do is a strong representation of the sort of business you’re dealing with. Now all I need to do is hope my new lamp arrives swiftly!!!?!…

18 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you so much for taking the time to share your experience. We're thrilled to hear that your interaction with our team left a positive impression. Providing prompt, friendly, and reliable service is something we care deeply about, and it's wonderful to know that came through. We'll be sure to pass your kind words on to Maria. We're excited for you to enjoy your new lamp!

Valorada con 5 estrellas sobre 5

Classic design I

I own two 1227 desk lamps and recently purchased a set of replacement springs the lights are really well put together and add presents to any room, very satistfyed

2 de septiembre de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you so much for your kind words and continued support!

We're thrilled to hear that your desk lamps are serving you well and that the replacement springs helped keep them in top shape 😊

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, contacted the same day although they do not stock what I was looking for they were very helpful.was looking for springs for herbert terry 1227 angelpoise lamp circa 1930s.

4 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your kind review! We're glad we could assist you, even though we didn’t have the springs you were looking for.

If there's anything else we can help with in the future, please don’t hesitate to get in touch!

Valorada con 3 estrellas sobre 5

Don’t like having to assemble lamp

Don’t like having to assemble lamp. It’s still in its box

5 de septiembre de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your honest feedback. To ensure we use as little packaging as possible and the safe arrival of your order, all of our desk, table and floor lamps require a small element of assembly. We provide clear instructions to ensure this is as easy as possible.

Please don't hesitate to get in touch with our Customer Support Team if you need any advice or guidance - email us at hello@anglepoise.com or call 01227 538 038

Valorada con 1 estrellas sobre 5

DPD employ THIEVES!

The delivery driver STOLE the lamp that I had PAID for! DON'T use DPD because they employ THIEVES!!!

3 de septiembre de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

I'm so sorry this has happened, this isn't the experience we want our customers to have.

I can see you are in touch with our Customer Support Team who have opened up an investigation with DPD and will be arranging for a replacement to be sent as soon as possible.

Valorada con 4 estrellas sobre 5

I love anglepoises

I love anglepoises
This Paul Smith floor lamp is not quite as wonderful as a 1227 ones hence 4 not 5 stars
My Giant 1227 is my favourite

28 de agosto de 2025
Valorada con 5 estrellas sobre 5

Absolutely love my 1227 Chrome lamp

Absolutely love my 1227 Chrome lamp. Great service and prompt delivery. After sales service was friendly and really helpful when I needed help with locating grub screw correctly.

26 de agosto de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you so much for your lovely review! We're thrilled to hear that you’re enjoying your lamp and that our team was able to assist you promptly and helpfully. If you ever need anything else, don’t hesitate to reach out — we’re always here to help. 😁

Valorada con 5 estrellas sobre 5

Quality products

Hi end products. We will be buying more from Anglepoise for our bedroom. Secure packaging and excellent quality. Highly recommend. We purchased the original 1227 mini desk lamp which is quite large and more than ample size for a desk and an original 1227 midi light pendant - both in black. Both are exceptionally well made. Purchased the recommended bulbs and they give out a great light output. We are thrilled to bits.

7 de agosto de 2025
Valorada con 5 estrellas sobre 5

Superb customer service

I made contact with customer service and the agent (Maria) went to great lengths to help me find a repair option for an elderly and disabled friend who had broken a part of her light. Anglepoise lights might be expensive but their customer service is superb and a lesson to other manufacturers.

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous Anglepoise lamp perfectly…

Fabulous Anglepoise lamp perfectly packed to survive courier!!
Also just as important was the amazing support of the sales team who went out of their way to make sure that my order was processed swiftly and my product arrived earlier than expected. Thank you all so much.🌺😎🌺

28 de agosto de 2025
Valorada con 5 estrellas sobre 5

Very helpful online advisor

Used the online help advisor as I had a fault with my anglepoise. Very helpful and sending a replacement part.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your review! We're pleased to have been able ot help 😊

Valorada con 5 estrellas sobre 5

I needed a replacement switch for my…

I needed a replacement switch for my Anglepoise lamp. It was easy to find one on the website. I also had a "chat" online and the company was responsive. Instructions on how to replace the switch would have been a bonus but I was able to work it out quite easily

18 de agosto de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your feedback! We're pleased everything went smoothly and appreciate your suggestion about adding fitting instructions - that's a helpful point we'll take into consideration.

Valorada con 5 estrellas sobre 5

I thought my mini anglepoise had…

I thought my mini anglepoise had stopped working. When I rang and spoke to Marie I had a very helpful and comprehensive guide on what the problem might be and how to check the light. The problem was solved with no need for spares or replacements. Very satisfying.

1 de agosto de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your review! We're delighted to hear that Maria was able to help you get your 90 Mini Mini working again. It's always satisfying when a quick fix does the trick! We really appreciate you taking the time to share your experience 😊

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