Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más
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Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más
La empresa ha respondido
After an initial negative experience whereby their website would not let me access my original sales receipts, this was rectified by the lovely Emma, who went well beyond her role to solve my issue. M... Ver más
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Had a small accident within an hour of receiving the lamp, the base fell off onto a flagstone floor! We called Customer Services and spoke with Maria, she was most sympathetic and suggested they may... Ver más
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I had a problem with my mini Anglepoise. Contact with the company was amazingly easy and efficient. Flora , the person I was put into contact with was totally professional and solved my problem in j... Ver más
La empresa ha respondido
Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.
Birch House, Parklands Business Park, PO7 6XP, Denmead, Reino Unido
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I had a problem with a delivery. I ordered two lamps at another Shop and Anglepoise Deals with the problem Like I ordered they by them. I am grateful, tha Maria (my E-Mail contact), now sent me the missing parts (O-Ring and pole-clips).
Thank you! 💡

Respuesta de Anglepoise®
I contacted customer service to ask about a specific lamp and got excellent service from Maria at this classy classic company. Keep up the good service!

Respuesta de Anglepoise®
I've had an Anglepoise lamp for 50 years, but I had to replace it recently. I was pleased to see that my new lamp was almost the same as my old one. If it lasts as long, it will outlive me, so I will have to gift it to my family!

Respuesta de Anglepoise®
It’s the little things that make the biggest difference. Yesterday I called Anglepoise to enquire about one of their lamps. I spoke to a lady called Maria who was super friendly and helpful. Not only did she answer my enquiry but within 15 minutes she had also sent me a detailed response by email as promised. I know it’s probably not such a big deal. But you can’t always be sure of positive experiences when you call a customer service department. So to find one that does what they promise to do is a strong representation of the sort of business you’re dealing with. Now all I need to do is hope my new lamp arrives swiftly!!!?!…

Respuesta de Anglepoise®
I own two 1227 desk lamps and recently purchased a set of replacement springs the lights are really well put together and add presents to any room, very satistfyed

Respuesta de Anglepoise®
Excellent service, as expected from a reputable company!

Respuesta de Anglepoise®
Very helpful, contacted the same day although they do not stock what I was looking for they were very helpful.was looking for springs for herbert terry 1227 angelpoise lamp circa 1930s.

Respuesta de Anglepoise®
Don’t like having to assemble lamp. It’s still in its box

Respuesta de Anglepoise®
The delivery driver STOLE the lamp that I had PAID for! DON'T use DPD because they employ THIEVES!!!

Respuesta de Anglepoise®
I love anglepoises
This Paul Smith floor lamp is not quite as wonderful as a 1227 ones hence 4 not 5 stars
My Giant 1227 is my favourite
Absolutely love my 1227 Chrome lamp. Great service and prompt delivery. After sales service was friendly and really helpful when I needed help with locating grub screw correctly.

Respuesta de Anglepoise®
Hi end products. We will be buying more from Anglepoise for our bedroom. Secure packaging and excellent quality. Highly recommend. We purchased the original 1227 mini desk lamp which is quite large and more than ample size for a desk and an original 1227 midi light pendant - both in black. Both are exceptionally well made. Purchased the recommended bulbs and they give out a great light output. We are thrilled to bits.
Quick to respond to email question. Helpful advice and link to purchase replacement bulb for a 14 year old lamp.
Quick and easy for a great quality product, same as always
I made contact with customer service and the agent (Maria) went to great lengths to help me find a repair option for an elderly and disabled friend who had broken a part of her light. Anglepoise lights might be expensive but their customer service is superb and a lesson to other manufacturers.
Fabulous Anglepoise lamp perfectly packed to survive courier!!
Also just as important was the amazing support of the sales team who went out of their way to make sure that my order was processed swiftly and my product arrived earlier than expected. Thank you all so much.🌺😎🌺
Used the online help advisor as I had a fault with my anglepoise. Very helpful and sending a replacement part.

Respuesta de Anglepoise®
I needed a replacement switch for my Anglepoise lamp. It was easy to find one on the website. I also had a "chat" online and the company was responsive. Instructions on how to replace the switch would have been a bonus but I was able to work it out quite easily

Respuesta de Anglepoise®
I thought my mini anglepoise had stopped working. When I rang and spoke to Marie I had a very helpful and comprehensive guide on what the problem might be and how to check the light. The problem was solved with no need for spares or replacements. Very satisfying.

Respuesta de Anglepoise®
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