Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After an initial negative experience whereby their website would not let me access my original sales receipts, this was rectified by the lovely Emma, who went well beyond her role to solve my issue. M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a small accident within an hour of receiving the lamp, the base fell off onto a flagstone floor! We called Customer Services and spoke with Maria, she was most sympathetic and suggested they may... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a problem with my mini Anglepoise. Contact with the company was amazingly easy and efficient. Flora , the person I was put into contact with was totally professional and solved my problem in j... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Fabricante de artículos de iluminación

Escrito por la empresa

Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(211)

64 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic quality

I am fortunate enough to have a few Anglepoise products, and I am always happy to unpack them, see and feel the quality and feel happy about having them.

29 de abril de 2025
Valorada con 4 estrellas sobre 5

Kit was fine

Kit as sent was fine, but I suggest that you enclose tips on the best way to fit it all, like how to feed the new cable in, order of assembly etc.

2 de mayo de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your review and feedback - I'll pass this on to our Product Development Team 😊

Valorada con 5 estrellas sobre 5

Maria kept me up to date with the…

Maria kept me up to date with the progress of our order as the wall lights were temporarily out of stock. Anglepoise honoured the discount advertised after I placed the order but before delivery. Very good customer service.

29 de abril de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your lovely feedback! 😊

Valorada con 5 estrellas sobre 5

amazing service

the item was out of stock, but the e-mail for back in stock arrived promptly. in the meantime I checked with them if this would be long and they gave me a very clear response. Not only was this good service but getting spares for a lamp that my parents bough when I was a kid ( 45 years ago I think ) is just amazing service.

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent service!

A beautiful product delivered on time, expertly packaged. I adore my lamp, I wanted it for years! Lifetime guarantee.buy once buy an anglepoise for your desk at home.
.

24 de abril de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your lovely review! We're so pleased that you're happy with your new lamp 😊

Valorada con 5 estrellas sobre 5

Exceptional customer service

I found the website very appealing and also easy to purchase from, also had some great instant help using the chat where I could speak with a real person in real tine.
I ordered the Type 75 desk lamp Margaret Howell Edition, and it was delivered quickly and was kept up to date throughout, but was on time and was well packaged.
I am really happy with the purchase itself, the lamp is not only really stylish but is very high quality both in form and function.
What tops this off is that as a new customer I had a welcome 10% discount which I was really happy with. However, only two days later a spring sale offer launched meaning I had only just missed out on a 20% saving. I co tasted the team on live chat, notable mention here to Flora, for her help. After explaining the situation Flora immediately said she would honour the additional 10% saving.
In my eyes this is exceptional customer service and really made my day. I can’t recommend their products enough and will be buying again to furnish my office space.

14 de abril de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for such a lovely review! We're so pleased you're happy with your lamp and our Customer Service 😁

Valorada con 5 estrellas sobre 5

Excellent customer service

Knowledgeable staff, short phone queues, and in general excellent customer service.

It made most of the other work calls I had to make that week a little annoying as I was aware of how much better the experience could have been.

7 de abril de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Thank you for your kind review! It's nice to know we're setting an example 😁

Valorada con 5 estrellas sobre 5

After dhl refused to deliver my…

After dhl refused to deliver my Anglepoise order and instead abandoned it somewhere , the team at Anglepoise (Flora) arranged for an actual delivery company to deliver my beautiful floor lamp to my actual address.
Very helpful, very patient and understanding and very professional.
An absolute joy to deal with.
5 Stars? I'd give 10 stars if I could.
Thank you Anglepoise and especially Flora.

And zero stars to dhl.

25 de marzo de 2025
Opinión espontánea
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Pleased we managed to get the delivery sorted for you 👍

Valorada con 5 estrellas sobre 5

Best lamp ever!

My first purchase of an Anglepoise lamp and I am delighted. It is absolutely stunning.
Highly recommended.

3 de abril de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Pleased you are enjoying your lighting companion.

Valorada con 5 estrellas sobre 5

Product is pure classic design and…

Product is pure classic design and quality, 1227 original desk lamp, prompt delivery. They picked up I had placed two orders in error and phoned me to check ,my fault, they refunded immediately . I have now placed a second order as soon as impressed with the quality I now do want a second one/ matching pair :-)

1 de abril de 2025
Logotipo de Anglepoise®

Respuesta de Anglepoise®

Really pleased we could sort it out for you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más