Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más
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Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver más
La empresa ha respondido
After an initial negative experience whereby their website would not let me access my original sales receipts, this was rectified by the lovely Emma, who went well beyond her role to solve my issue. M... Ver más
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Had a small accident within an hour of receiving the lamp, the base fell off onto a flagstone floor! We called Customer Services and spoke with Maria, she was most sympathetic and suggested they may... Ver más
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I had a problem with my mini Anglepoise. Contact with the company was amazingly easy and efficient. Flora , the person I was put into contact with was totally professional and solved my problem in j... Ver más
La empresa ha respondido
Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.
Birch House, Parklands Business Park, PO7 6XP, Denmead, Reino Unido
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I am fortunate enough to have a few Anglepoise products, and I am always happy to unpack them, see and feel the quality and feel happy about having them.
Kit as sent was fine, but I suggest that you enclose tips on the best way to fit it all, like how to feed the new cable in, order of assembly etc.

Respuesta de Anglepoise®
The switches arrived relatively quickly and have been fitted. Job done. Thank you.

Respuesta de Anglepoise®
Being able to obtain the lamp that I wanted, at a great price, securely packaged and delivered very quickly. I was kept updated at every stage.
Many thanks.
Very helpful and efficient. The spare parts for my lamp were delivered very speedily.

Respuesta de Anglepoise®
Maria kept me up to date with the progress of our order as the wall lights were temporarily out of stock. Anglepoise honoured the discount advertised after I placed the order but before delivery. Very good customer service.

Respuesta de Anglepoise®
Really good service and pleased with the light.

Respuesta de Anglepoise®
The lamp was exactly as I expected. The colour was true to the online image.
It was packaged very securely and delivered promptly.
the item was out of stock, but the e-mail for back in stock arrived promptly. in the meantime I checked with them if this would be long and they gave me a very clear response. Not only was this good service but getting spares for a lamp that my parents bough when I was a kid ( 45 years ago I think ) is just amazing service.
A beautiful product delivered on time, expertly packaged. I adore my lamp, I wanted it for years! Lifetime guarantee.buy once buy an anglepoise for your desk at home.
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Respuesta de Anglepoise®
Very good customer service. Emailed asking about replacement parts for my type 75 lamps. They sent the parts same day free of charge.
Just love the lamp, it does exactly what we wanted it to do. Fabulous piece of furniture for our room.
Excellent lamp! Excellent packaging! Excellent service! An item for life!
I found the website very appealing and also easy to purchase from, also had some great instant help using the chat where I could speak with a real person in real tine.
I ordered the Type 75 desk lamp Margaret Howell Edition, and it was delivered quickly and was kept up to date throughout, but was on time and was well packaged.
I am really happy with the purchase itself, the lamp is not only really stylish but is very high quality both in form and function.
What tops this off is that as a new customer I had a welcome 10% discount which I was really happy with. However, only two days later a spring sale offer launched meaning I had only just missed out on a 20% saving. I co tasted the team on live chat, notable mention here to Flora, for her help. After explaining the situation Flora immediately said she would honour the additional 10% saving.
In my eyes this is exceptional customer service and really made my day. I can’t recommend their products enough and will be buying again to furnish my office space.

Respuesta de Anglepoise®
Knowledgeable staff, short phone queues, and in general excellent customer service.
It made most of the other work calls I had to make that week a little annoying as I was aware of how much better the experience could have been.

Respuesta de Anglepoise®
After dhl refused to deliver my Anglepoise order and instead abandoned it somewhere , the team at Anglepoise (Flora) arranged for an actual delivery company to deliver my beautiful floor lamp to my actual address.
Very helpful, very patient and understanding and very professional.
An absolute joy to deal with.
5 Stars? I'd give 10 stars if I could.
Thank you Anglepoise and especially Flora.
And zero stars to dhl.

Respuesta de Anglepoise®
My first purchase of an Anglepoise lamp and I am delighted. It is absolutely stunning.
Highly recommended.

Respuesta de Anglepoise®
Product is pure classic design and quality, 1227 original desk lamp, prompt delivery. They picked up I had placed two orders in error and phoned me to check ,my fault, they refunded immediately . I have now placed a second order as soon as impressed with the quality I now do want a second one/ matching pair :-)

Respuesta de Anglepoise®
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