ANINE BING Opiniones 

Two stars because the prints are nice! But that’s it ... the quality is so poor - it’s my second sweater that just “fell apart” and breaks at every possible place. With that kind of price and that poor of a quality you are sadly better off purchasing an H&M sweater. Such a shame ...

Grüner David Bowie Sweater hat eine komplette Waschladung bei 30´C (!!!) verfärbt (alles nicht mehr tragbar). Dr Annine Bing Sweater ist auch nach dieser ersten Wäsche nicht mehr zu gebrauchen. Die Nähte am Taillensaum lösen sich ringsum auf. Für diese miese Qualität hätte ich gern 0 Sterne gegeben. Sauteuer, schlechte Qualität und dann noch der Schaden durchs Waschen.

Not recommend! Poor customer service, not reply emails. The price for the bag keep changing. I purchased a Nico bag which was restock on 25/02/2022. Price is $475. It is hot sale item. Price drop to $470 on 26/2, $465 on 4/3, $460 on 5/3.

Pricy! Would not have been a problem if the quality was good BUT the sweather tore apart (multiple hones on the sleeve) after only a few washes.

I received the Tiger tee as a christmas gift and it was such bad quality. Contacted customer service that after some time sent me a new product. Inside the package there was a Kaia blazer(???) that should have gone to someone else. There was a confirmation paper inside with someone elses name on, but my husbands name was on the outside of the package. Contacted Customer service again who asked me to send this back. I sent the Tiger tee and the blazer back and they should have sent me a new tee by now. They don’t answer my e-mails anymore and they have taken 99 dollars from me for nothing!!!! This is serious and I wouldn’t recommend anyone buying from this company. I asked them for a discount since I have spent so many hours sending stuff back and sending Mails back and forth, for nothing. They don’t give discount and blame everything on the Covid situation. Anine Bing prices are too high for this! Will do a complaint to the responsible… what should I do more to get my new product or get my money back??

Never experienced such a bad customer service! Apparently they have zero quality control. Ordered a pair of jeans, the button holes were way to small for the buttons, they sent me another pair of the same jeans.
Again, 2 out of the 5 buttons are functional, please just let that ratio sink in for a second. As it was the same with the first pair, it clearly cannot be just a one-time occurence.
Because of their mistake, I had to pay the customs duties twice (100$!) and they refuse to refund me any of that money!
I love their clothes but never ordering again!

Do Not deal with this company, it's one of the worst, the other one is Cettire, I bought something on sale in wrong size, only ask for exchange, they refused and said it's policy.
Next time I ordered something but I changed mind right away and ask for refund, they refused and said because I bought on sale items, do not order anything from this company anymore no matter how cute their items are

Quality is poor, sweaters look awful after washing (even hand wash). And the online service is the worse. Returned some stuff a month ago, still waiting for the company to respond. I have send them a message a few times, but the communication is very bad.

I love the brand but the online service is very bad. They've send me the wrong sweater, and I'm trying for weeks to get my money refunded. Customer service is friendly, but very slow and doesn't fix the problem. Don't order online!!!

The return policy of this brand is not that friendly to customers. Firstly, no money refund option, only store credit is possible. For sales items, no exchange or return is possible at all. Sencondly, you need to send an email to ask the ship lable and that email will not get reply... I have already waited for 3 days and still have no reply at all...
I will not recommend this website and will not shop on this website anymore.

Ordered in Black Friday sale. Today received an email for a refund that I didn’t ask for - I’m assuming they had the stock count wrong and my order is out of stock? Not good communication at all :(

Update: received an email a day later to explain product was out of stock and was given a voucher to use on next purchase. Still sad my order wasn’t fulfilled but I’m happy with the communication now

I don’t understand bad reviews. I live in a small town and buy from them online very regularly- in fact most of my wardrobe is now Anine Bing. I only had an issue once about 3- 4 years ago which they very efficiently solved and also granted me a discount on the next purchase. All the purchases I ever make on their site always arrive timely (and I live a bit in the middle of nowhere). Experience with their customer service is also fantastic- so responsive and efficient! Do not hesitate to buy from them- reliable and efficient.

Worst quality.
I bought a sweatshirt(150eu) in the store in Hamburg. After i had worn it 2 times(without washing it) there were fluff all over it.

The worst retailer I have ever come across. Shocking customer service. I waited almost a month for my delivery only to be told it would take another 3 weeks! I was given misleading information each time I contacted customer services.
Do not purchase from this company unless you don’t mind paying for nothing.

I wish I had read the reviews before purchasing form Annie bing online.
I love the product but would not recommend purchasing from Annie bing online. Horrific customer service. My product got lost in transit and when it finally arrived it didn’t suit. I returned but as it was over 14 days (due to it being lost in transit) I didn’t get a refund.

Had a fantastic experience with them. Fast shipping and excellent, efficient and very friendly customer service (Clara). Nice quality shirt too. Don‘t understand the bad reviews. Their classics collection is very good quality.

I bought their eva tank and it fit wonderfully! Arrived timely and loved the expandex material which allows me to wear it without a bra. I live in Santiago, Chile and I had no problems whatsoever!

Purchased a T-shirt which cost £90 + delivery. The quality is horrific. It was a cotton T-shirt and the material is paper thin and would rip easily when washed. I actually thought the item was faulty due to the quality. I am utterly shocked how a ‘luxury’ retailer can sell a T-shirt of such bad quality. You would get better in primark..

Truly the worst fit I have ever put on my body and I've tried multiple items. I have no idea how they position themselves in the luxury/high-end market.

Don't buy from this brand! This is just the worst experience and they just rip you off. I bought two tanks with them, the first package got lost, they resend the same order but one tank was already sold out, so I needed to wait another 3 weeks after I placed my order and got charged for it. The resend order got send to a wrong address. So one lost package, and one order to a wrong address. Received my order after more then 3 weeks. I returned one tank (3 weeks ago!!!) and still waiting for my refund, seems like they wanna keep my money like they did with many other costumers.