Antalya Airport Opiniones 

I travelled to Antalya yesturday (11th september) Our flight was at midnight although this was delayed for an hour before departure due to having to clean the aircraft before we boarded. I arrived here with my mother who has trouble walking and needed assistance with a wheelchair. I also needed assistance with a wheelchair because of my ankle which i got since my holiday started and i have autism. Went to the signpost with a display of a wheelchair and used the red telephone. My mum picked up and there was no answer, so she tried again. This time someone answered with an arrogant aggressive tone saying "WAIT". Then she waited for 5 mins then they told her they have people coming with two wheelchairs. 30 mins later a Jet2 Rep came over and asked us how long we've been waiting ans assured us he's going to get someone to bring the wheelchairs. Eventually 1 person came down , then another 2 people with 2 wheelchairs. Mind you other people was also waiting for disability assistance for a long time , one man with a broken leg using crutches gave up waiting and went through the security checks himself. I was given a wheelchair but my mum had to wait? so i gave her my wheelchair instead because she was the priority. After this they made me push her to the security check and x ray. I had to put all of our hand luggage on the conveyor because our assistant was too busy daydreaming. Then once we both passed through security our assistance left us. No warning , just left us. We had no idea where to go. I had to push her around and followed the crowd. At this rate my ankle was hurting so badly and i was in agony. So i stopped walking and pushing.I was almost in tears when finally some other assistance person showed up and asked me to push the wheelchair whilst he carried our suitcases. Got to the baggage handling area and there was 1 jet2 assistant! FINALLY! (or so i thought). She was no help at all only asking if i needed a wheelchair HAHA. So of course i said yes feeling so humiliated in the process. The staff looked at me as if to say i didn't look disabled or needed a wheelchair.So i was given a wheelchair after walking atleast a few meters. This assistant who was supposed to be pushing my mum around finally started doing his job but no one else would push me so he has to push both of us around to the boarding terminal himself. My mum tipped him 10 euros at the end because what a legend. Will not be returning to antalya or turkey for that matter. What a shame , i love Turkey but this was a traumatic experience for me and my mum. Thank god we had that one man to push us both or else we would've missed our flight. Do no come here at all go to dalaman airport instead , its still a hassle but not as much as this one.

Absolut unterirdisch und nicht zu empfehlen! Hier fühlt man sich als Fluggast nicht als Kunde, sondern als jemand, dem man möglichst viel Geld aus der Tasche ziehen will. Die Preise sind überteuert. Dazu kommen aggressive, respektlose und völlig unprofessionelle Mitarbeiter am Check-in Schalter. So einen schlechten Umgang mit Passagieren habe ich selten erlebt. Die Ansagen mit Informationen erfolgen unverständlich oder gar nicht. Diesen Flughafen kann ich nicht weiterempfehlen.
Negative Bewertungen mit einem Stern auf Google werden nicht veröffentlicht!

Les prix sont affichés en euro même si vous souhaitez payer en livre turque on vous réclame l'euro. Duty free ne porte que le nom c'est hors de prix

Security absurd. Recent exit after exhausting delay. 4th. Time Passport boarding pass near gate. Walked ten yards for procedure to be repeated! So long to get through that we were literally told to go to gate once through. Staff rude and look positively hostile towards passenger. Not a smile anywhere. Jet2 ground staff incompetent about family priority. We had a baby, 4 yr old, 6 yr old and an eleven year old . Will never use again.

Terrible Airport Experience Ruined an Otherwise Great Trip

Terrible Airport Experience Ruined an Otherwise Great Trip
Traveled as a family of four (two adults, two children). Because we couldn't check in on the British Airways app, we arrived at the airport early around 1:30 PM to ensure everything went smoothly. Unfortunately, the airport experience was an absolute nightmare from start to finish.
Complete Language Barrier: The information desk staff and security officers spoke virtually no English, making simple questions impossible to resolve.
Delayed Check-In & Lack of Seating: The BA check-in desk opened over an hour late (after 6:00 PM instead of 5:00 PM). With roughly 20 seats available in the entire area, my family and children were forced to sit on the floor for hours waiting.
Exorbitant Prices: Expect extreme price gouging—a simple McDonald's meal for the family cost £84.
Invasive Security: We were put through 5 separate security and bag checks. The pat-downs were extremely aggressive and felt deeply invasive and uncomfortable.
Chaotic Boarding: Boarding was completely unorganized with no group calls and no apparent British Airways ground representatives to manage the crowd.
Turkey has so much to offer as a country, but the overwhelming, disorganised, and invasive airport treatment means we will never return.

Ich bin wirklich nicht geizig und habe grundsätzlich Verständnis dafür, dass die Preise an einem Flughafen höher sind als außerhalb. Aber was am Flughafen Antalya verlangt wird, ist aus meiner persönlichen Sicht fernab jeder Realität und hat nichts damit zu tun, dass die Miete und Pacht am Flughafen entsprechend hoch sind für die Betreiber.

Das Absurde ist der extreme Kontrast zum restlichen Türkei-Urlaub: Auf den Basaren und in den touristischen Einkaufsstraßen bekommt man Kleidung teilweise für 5 oder 10 Euro angeboten, und selbst Taschen im Stil bekannter Luxusmarken werden einem teilweise für kleines Geld angeboten. Überall wird gehandelt, überall wird auf Teufel komm raus versucht, Kunden mit günstigen Preisen in die Geschäfte zu locken.

Und dann kommt man zum Flughafen Antalya – und hat als Tourist plötzlich das Gefühl, auf den letzten Metern noch einmal richtig gemolken zu werden.

Wir sprechen hier nicht von ein paar Euro mehr, bei denen man sagt: „Okay, Flughafenpreise eben.“ Die Preise sind teilweise schlicht horrend.

Ein kleiner Kaffee beginnt beispielsweise bei umgerechnet etwa 9,80 €, ein Cappuccino kann mit 15 € noch deutlich teurer sein. Für ein winziges Mini-Baguette mit etwas Putenbrust und einem Salatblatt wurden umgerechnet zwischen 15,50 € und 19 € verlangt. Die Qualität wirkte dabei keineswegs so, als würde sie diese Preise rechtfertigen – im Gegenteil: Das Baguette machte keinen besonders frischen Eindruck.

Besonders ärgerlich finde ich außerdem die viel zu wenigen Sitzmöglichkeiten. Sitzplätze findet man überwiegend in den Café- und Imbissbereichen. Dadurch entsteht zumindest bei mir als Reisende der Eindruck, dass man praktisch dazu gedrängt wird, etwas zu kaufen, wenn man sich während der Wartezeit bequem hinsetzen möchte. Wer nichts kaufen möchte, hat deutlich weniger Möglichkeiten, einen Sitzplatz zu finden.

Mein persönlicher Eindruck war deshalb: Außerhalb des Flughafens wird um jeden Kunden geworben und mit günstigen Preisen gelockt – am Flughafen selbst, wo man kaum Alternativen hat, wird dann richtig zugelangt.

Mein Rat an andere Reisende: Versorgt euch, soweit es die Sicherheitsbestimmungen erlauben, vorher. Nehmt euch bis zur nächsten Sicherheitskontrolle noch etwas zu trinken und zu essen mit. Klärt bei einer nächtlichen Abreise gegebenenfalls mit dem Hotel, ob etwas vorbereitet werden kann, oder organisiert euch vorher noch etwas Günstiges. Selbst wenn man außerhalb des Flughafens etwas bezahlt, ist das vermutlich immer noch wesentlich günstiger als die Preise im Terminal.

Natürlich sollte man dabei die Sicherheitsbestimmungen beachten und nur so viele Getränke mitnehmen, wie man bis zur entsprechenden Kontrolle noch verbrauchen kann.

Ich bin absolut bereit, im Urlaub Geld auszugeben und auch für Essen und Getränke etwas mehr zu bezahlen. Aber irgendwo gibt es eine Grenze. Für mich waren die Preise am Flughafen Antalya extrem überzogen und in keiner Weise mehr angemessen.

Mein persönliches Fazit: Der Kontrast zwischen den günstigen Angeboten außerhalb und den Preisen im Flughafen könnte kaum größer sein. Als Tourist bleibt bei mir leider der Eindruck zurück, dass man auf den letzten Metern vor dem Rückflug noch einmal möglichst viel Geld ausgeben soll. (Klar, hier in Deutschland wächst es ja auf den Bäumen - nicht!)

Für mich ein sehr negativer Abschluss eines ansonsten schönen Urlaubs.

You lose Money paying Carjet anything. They tell you to pay car ensurrance, full. But they take the Money and leaves you behind when you get stuck in the Airport, searching for carJet, which IS NOT TO FIND ANYWHERE!! You get stuck with its car supplier, for my case, CarExpress, who tells You, they have Nothing to do with what you payed off Full Car ensurrance to Carjet! So you Have to pay a New ensurrance for the car, or you gonna Pay 1200 EURO in deposit, to get a Car, you did not even ordered at the first place, by Carjet! I was stuck so, and was forced to pay Double price for a Lower quality Car than supposed, and Carjet would Not refund Me Any Dime!. Leave it! Find another more qualified to service you !!

The treatment we faced was absolutely appalling.

We were travelling back home and had arranged special assistance because of mobility issues. The Havas assistance staff took over 30 minutes to respond, initially we were helped through the first checkpoint, after that we were left to manage on our own through the airport. There was no meaningful assistance through the remaining security procedures or while navigating the airport.

What made the situation even worse was the attitude we encountered. We were shouted at, spoken to extremely disrespectfully and made to feel like an inconvenience simply because we required assistance. I was accused by the staff at the check in desk of lying about an injury I have that is affecting my mobility at the moment, I was asked to confirm what the date was. Being questioned and treated in this way while already struggling with mobility was humiliating and completely unacceptable.

Not only this, but my grandma was repeatedly shouted at going through security in Turkish as they swabbed her hands and clothing. The woman tried to communicate in English ' Control Control' and when I told her that she doesn't need to speak to us in this way, we were gestured to keep quiet. Not to mention, she was the ONLY one that had these extra checks done. They removed her shoes and made no attempt to help us in anyway.

Special assistance exists for a reason. People with disabilities, injuries etc. should not have to fight for basic dignity and support while travelling. Nobody should be made to feel that their condition is somehow an inconvenience or that they have to prove that they are genuinely injured before receiving help.

As a person of colour, I also found the way we were treated deeply upsetting and it has genuinely made me question whether I would ever want to return to Turkey. Tourists spend their hard earned money travelling to the country and deserve to be treated with basic respect, regardless of their race, disability or mobility needs.

The German/Turkish people in general treat black people like outsiders, like we don't deserve the same luxuries as them. In 2026, you wouldn't think we'd still need to be discussing racism and racial prejudice. Even our hotel experience came with issues, German people not even wanting to be in the same lifts as us, getting proportionally a different service because we are black.

To all racists, do you even have valid reason to not like us? Or has history just made you build this obscene picture that we are worth nothing? It's crazy, because you will still want our money and you will still want us to come back to your countries and invest into your culture, but yet basic respect only exists for those that are not black.

Mitarbeiter sind nicht so hilfsbereit und nicht freundlich

As a someone who works for Swissport at BHX this airport has the rudest staff and is over priced.

Due to the length of time taken check in and going through security I had only 20 mins to grab some food which came up to £84 for 4 meals at McDonald's. Despite paying a rushing to my gate half of my order was missing which I couldn't go back to get due to my flight departing.

Then the staff boarding the Easyjet was highly rude and not very considerate about anything.

Customer service is non existence and the staff and amenties need to be review.

I’m here now and I’ve got to say, everything I’ve read on here is complete nonsense.

Flying Antalya to Bristol.

Loads of staff. Really helpful. Spotlessly clean. Bottles of water £2, loads of seats.

Kids had two slices of pizza (a slice is about a quarter of what we would call pizza) Coke Zero and wedges. £16. Absolutely acceptable.

Security was busy but really well staffed. I accidentally left my watch in a tray and they couldn’t be more helpful to try and find it. I got it back.

Loads of toilets.

Airports I’ve been too recently that have been worse than this one.

Bristol
Manchester
Sharm el sheikh
Charles de Gaulle

Could probably go on…

People are proper right moaners aren’t they.

Værste sted på jorden.
Ubehageligt.
Ubehøvlet personale.
Ingen organisation.
For mange mennesker der render på kryds og tværs.
Sindssyge priser i lufthavnen.
Aldrig mere der igennem.
Og for rygere er det en hån.
Smider rygere langt op i et fornærmende lille rum i noget de kalder terrasse.
Og hele Tyrkiet ryger🙄🙄🙄

Very rude staff and inhumane treatment to visitors. Also no safety whatsoever, actually I got my shoes stolen inside the airport. I went to the prayer room and left my shoes outside, minutes later it is gone. I told security and reported it to the airport police, guess what? No CCTV in that area. So the thief/ staff knows exactly what there are doing?
Sincere advice, Avoid Antalya or Turkey completely if you can

Save yourself the headache and prepare for an utterly miserable experience at Antalya Airport. The entire operation feels designed solely to rinse every penny from trapped travelers while treating them with absolute contempt.

First, allow well over 3 hours just to clear the absurd security checks. The process is painfully slow, totally inefficient, and the security staff are unbelievably rude. In what world is it necessary to pat down a 7-year-old child and swab their personal luggage? The mind boggles.

Once you finally clear security, expect to pay extortionate, eye-watering prices for basic food and water. There is a severe lack of basic seating, leaving families sitting on floors and luggage while waiting. The company operating the airport couldn't care less about passenger comfort or assistance.

And if you think management cares, just look at their copy-pasted, generic template replies on every review page asking you to email "cms at antalya-airport.aero". It’s a total illusion of customer service. Allow extra hours, bring your own snacks, and avoid this airport if at all possible.

Absolute Katastrophe!!!

Zunächst möchte ich mit dem unglaublichen Chaos beginnen, dem die Passagiere bereits beim Betreten des Flughafens ausgesetzt sind. Insbesondere die unglaublich lange Gepäcksschlangen sind für die Reisenden eine Zumutung. Bitte plant viel Zeit ein und seid 3-4 Stunden vor dem Abflug am Schalter.

Auch bei der anschließenden Sicherheitskontrolle konnte ich nicht nachvollziehen, weshalb ich heute meine Sandalen ausziehen musste. Wie können Sandalen eine Gefahr sein? Wie kann es angemessen sein, Menschen dazu zu zwingen, barfuß durch den Kontrollbereich zu laufen?

Dieser Flughafen war einmal anders. Es ist mittlerweile leider offensichtlich, dass der Zufriedenheit und den Bedürfnissen der Passagiere offenbar keinerlei Bedeutung mehr beigemessen wird.

Sorry aber nie wieder...

Wir waren am Flughafen und unser Flug wurde von 17:50 auf einen Tag später auf 13:00 verlegt und dort hat man uns am Gate gesagt das jetzt Leute kommen und uns zeigen was wir machen müssen aber diese "Leute" kamen erst nach 2h während wir auf unsere Koffer gewartet haben die auch zur Hälfte nicht gekommen sind und dazu war kein Personal am Flughafen den man fragen konnte was jetzt los ist essen und trinken wurde uns versprochen ist aber auch nie angekommen

Antalya gibi büyük bir şehire yakışmayan küçük bir havalimanı, valizleri almak için bile 4-5 kontuar var inanilmaz, oturabileceğimiz bir normal kafe veya starbucks bile yok , acilen düzgün bir havalimanı yapmaları lazım böyle turist beklemesin kimse

Der schlimmste Flughafen, den ich je erlebt habe. Genau aus diesem Grund werde ich definitiv nicht mehr an die türkische Riviera reisen, und wenn dann nur noch über andere Flughäfen wie Alanya. Komplett übertriebene Preise, komplettes Chaos, Personal null hilfsbereit, kurz und knackig : eine glatte 6 -

Man muss schon körperlich fit sein, denn man hat kilometerlangen Fußmarsch vor sich, bis man seinen Flugzeug erreicht. Es gibt sehr wenig Sitzmöglichkeiten, und es ist wohl nur eine Frage der Zeit bis man auch dafür bezahlen darf.
Wer dennoch dorthin fliegt, unbedingt genug Essen dabei haben. Ein Brötchen kostet 10€, ein Subway Sandwich 20€ und ein kleiner Kaffee 7,50€.

Antalya Airport: in diesem Leben werde ich dort nie wieder landen !!!

Worst airport ever. Have to spend 30 per family at check in, workers being slow, check baggages,then spend ages waiting in line for passport control and check baggages again. Straight after I think I fill finally get to sit down, I find out there is nowhere to sit apart from restaurants.

Lufthavnen er simpelthen for lille til at håndtere det enorme antal rejsende. Alt er ekstremt dyrt, så selv Kastrup Lufthavn føles billig i sammenligning. Maden er blandt det dårligste, jeg har smagt på en lufthavn.Der er mennesker overalt, meget lange køer og generelt kaotiske forhold. Udenfor terminalen står taxachaufførerne nærmest på rad og række og virker til at koordinere priserne indbyrdes, så man har svært ved at finde et fair tilbud. De går rundt med walkie-talkies og holder tydeligvis øje med, hvilke kunder der henvender sig hvor.Alt i alt en stressende og ubehagelig oplevelse