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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hands down the best customer service i have every seen from the tech guys all the way up to senior financial. I would even recommend APEX to an enemy if I had any lol. Top Tier company,I highly recomm... Ver más

Valorada con 5 estrellas sobre 5

I loved my buying experience from them. I ordered a gaming PC and shortly after I received an email regarding some information for my new PC, like how I will be utilizing my PC to ensure the PC I sele... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Apex Gaming wanted to make sure the PC met my needs, which made the experience amazing. Apex kept in constant communication with updates from the time they started the build until the PC was delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Ver más

Información sobre la empresa

  1. Fabricante de hardware para ordenadores

Escrito por la empresa

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

541 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(541)

267 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Order missed the original delivery date…

Order missed the original delivery date but came in the next day several hours earlier than expected.

6 de febrero de 2026
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Hello Tim. Thank you for taking the time to provide us with this feedback. We're sorry to hear the delivery of your system did not meet your expectations. We hope you understand that UPS is a separate entity, and we have no direct control over their delivery windows. Please don't hesitate to reach if there is every anything we can assist you with regarding your PC and we're happy to help.

Valorada con 4 estrellas sobre 5

Storage Issues

There were some issues with the storage, but it wasn't so bad that I couldn't fix it myself.

9 de febrero de 2026
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Hello Kasie, thank you for bringing this to our attention. Sometimes Windows will not fully set up the storage partition and we're very sorry for the inconvenience here.

We're happy to hear you were able to resolve the issue, and please do not hesitate to reach out to us at Support@ApexGamingPCs.com anytime you have an issue or question.

Valorada con 5 estrellas sobre 5

Super helpful staff

Super helpful staff. Answered all of my questions and helped me with the payment process. Very clear directions on how to open the computer and how to operate it. Really great customer service and delivery service!

10 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Little communication about errors and…

Little communication about errors and when I sent emails they either didn’t answer it or took forever to respond, and recently I sent them an email about how my computer doesn’t have Bluetooth even though it was supposed to come with Bluetooth 5.0. Usin device manager shows that I don’t even have what was apart of my computer and I never got a response on it just a link to a survey

9 de marzo de 2026
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Thank you for your feedback, and we’re sorry for any frustration you experienced. After reviewing our records, all of your emails were responded to within 48 hours. While we strive to respond as quickly as possible, response times can vary depending on email volume at the time.

We also want to clarify that your system does come equipped with Bluetooth 5.0. We scheduled a call with you to address the issue, and we were able to resolve your Bluetooth problem in under 5 minutes during that call.

We appreciate you bringing your concerns to our attention, and we’re glad we could get your system fully functional. If any other questions or issues come up, our support team is always here to help.

Valorada con 5 estrellas sobre 5

Apex is AWESOME

I greatly appreciated Apex’s open communication, frequent status updates, and a call from a technician/engineer to ensure I would get what I wanted out of the product. The customer service and delivery were both great, and the PC itself was easy to put together and runs beautifully.

21 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

This thing rocks!

The computer took some time to come in but it was well worth the wait. Well put together, runs every game I could ever want to play and works well with heavy design software.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My pc came looking good

My pc came looking good. A smaller form factor so it fits great on my TV stand. Quality build wiring is perfect no complaints at all. I would highly recommend there PCs.

24 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The pc is pretty good it took a little…

The pc is pretty good it took a little bit to get the pc build shipping is a whole different story the window lickers down at ups just cant seem to grasp there job or something but apex pc is pretty good they do payments and all that good stuff the tech support Robert and tim thoses two need a raise and blowy when them two walk threw the door

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's a great router and monitor. Thank you

The whole set up and such is great, it went genuinely great and the performance of it is very nice. Besides the looks and more of the function: it handles very well and it's something I can go by from day to day. It's very nice, thank you and stay safe!

26 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Solid service

Whilst it took longer to receive my PC due to the company having to order parts, the end product is ACE!
I was kept informed of progress throughout the waiting period. Apart from the delay, the shopping experience and customer service were sterling. I would happily order from Apex again!

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing build

Amazing build. Came well packed and I only had to tighten a few things and pull off the protective strips on the inside of the glass. I ordered ddr5 5200, but they installed 5600. If that was a mistake, nenerneena. Set records on 3Dmark benchmark. I do wish I went hard and got a 5080 build, but this works just fine after I tuned the GPU to match the refresh rate of my monitor. I have not overlooked it, but when I can, I won't. I'll just upgrade sending it back to them. Work smarter, not harder.

16 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Apex gave me exactly what I was looking for

I had great communication with Apex. I did not always get the answer I wanted, but Apex was always staying in connect and responding to me. The technician I spoke with when deciding what I needed was very knowledgeable and even made suggestions I had not thought of to make this order exactly what I wanted. I am very happy with my gaming PC. I would recommend Apex to others as I’m sure they will refine their practices and make the experience even better.

1 de noviembre de 2025
Opinión espontánea

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