Hands down the best customer service i have every seen from the tech guys all the way up to senior financial. I would even recommend APEX to an enemy if I had any lol. Top Tier company,I highly recomm... Ver más
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Consulta las opiniones de los clientes
I loved my buying experience from them. I ordered a gaming PC and shortly after I received an email regarding some information for my new PC, like how I will be utilizing my PC to ensure the PC I sele... Ver más
La empresa ha respondido
Apex Gaming wanted to make sure the PC met my needs, which made the experience amazing. Apex kept in constant communication with updates from the time they started the build until the PC was delivered... Ver más
La empresa ha respondido
Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Ver más
Información sobre la empresa
Escrito por la empresa
Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Información de contacto
Air Center Blvd, 77032, Houston, Estados Unidos
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Apex gave me exactly what I was looking for
I had great communication with Apex. I did not always get the answer I wanted, but Apex was always staying in connect and responding to me. The technician I spoke with when deciding what I needed was very knowledgeable and even made suggestions I had not thought of to make this order exactly what I wanted. I am very happy with my gaming PC. I would recommend Apex to others as I’m sure they will refine their practices and make the experience even better.
I got exactly what I ordered and it…
I got exactly what I ordered and it runs everything game I play perfectly. Would recommend.
Beautiful pic and great customer…
Beautiful pic and great customer service.
The engineer was great
The engineer was great, product came all in tactical with no damage.
Amazing computer
Amazing computer. I will use this company for all my pcs from now on
Ordered a PC
Ordered a PC. They needed verification of a merchant ID with my bank account. Didn't feel comfortable giving that to them. Their automatic messages spammed me saying they can NOT proceed with order, then another message saying they are almost done building. I asked for a full refund if they can't do it without the merchant ID. A week later, they said they'd refund. Another week later, they said they're going to charge me 20% off the full order for restocking. There was no negotiating because they were holding my $2,000 I needed to shop elsewhere. They have no customer service to call at your convenience. But, they will call you whenever you are unavailable. I'm sure they are great and I'm stubborn. However, I ended up ordering with NZXT and they were effortless, which is what I was looking for.

Respuesta de Apex Gaming PCs
It took a month and a half to receive…
It took a month and a half to receive my keyboard.

Respuesta de Apex Gaming PCs
Very easy to work
Very easy to work with, and gave great recommendations to improve my PC
M y order was received very well…
M y order was received very well packaged. Everything was extremely easy to put together. I am very satisfied with the PC I purchased for my son. He uses it every day playing multiple games with mods and has no issues what so ever. I am very satisfied with your product.
Still waiting for complete purchase…
Still waiting for complete purchase order. PC was purchased back in November of 2025. UPS delivery screwed up. Not even sure what was delivered. PC requires assembly. Parts purchased have yet to be delivered. No written directions in box. Scan box required internet . No Internet available at place of assembly. Over holidays no reply from customer service. only Generic auto emails received. I called the numbers listed, no one there to take call... Not impressed

Respuesta de Apex Gaming PCs
Checkout was simple
Checkout was simple, the build took a little longer than expected but worth the wait
PC Works Great
Ordered a really nice PC and it works amazing, they just mixed up the color.
Oh, and it was kinda confusing figuring out which email to ask inquiries to.
performance
runs smooth, can have multiple apps in the back ground with no problems.
Ordered a motherboard
Ordered a motherboard. Never received. They claim USPS lost it. Apex wanted me to wait until after claim was settled before resending my order. After 3rd week of B.S. back and forth, I cancelled order. I found the MB cheaper at another site. Will never deal with this company again.

Respuesta de Apex Gaming PCs
Running smooth
Running smooth, exciting to start my gaming and content
Received damaged pc. Been 2 months no update.
I ordered a pre built pc that I received November, in damaged condition due to poor packaging. I spoke to customer service and sent in the gpu which had physical damage due to not having interior package protection. They received the gpu in early December to tell me it could be a few days because they work in order of claims. It is now January and I have yet to receive an email update about shipping or that they even look at the part. This is unacceptable and I have asked for a refund.

Respuesta de Apex Gaming PCs
Good customer service
The consistency in updates on my order was great, but the fact they were repetitive in sending the exact same email was a little unnerving. If complications arise in the assembly or construction of the product then a slight more personal message would be relieving to the customer. Thanks for the PC tho!!!
Purchased this gaming computer for our teenager
Purchased this gaming computer for our son. It was his all time favorite gift. So many options to choose from!! Great communication with the company with timely response. Would recommend this company to everyone I know looking for this type of product!
Experience with APEX was seamless
Experience with APEX was seamless. I used Copilot to help me make my selections and after my order was made, within the first couple weeks had a quick call with a member of there team to make sure I had selected components that would fit my needs. After that, they sent me a list of recommended upgrades, which I declined and they were not pushy or high-pressure in that regard. I will state that after I made the purchase, I read into some negative reviews and was a bit disappointed I didn't do further research before going with Apex, but regardless I have had my PC for a month and I am very pleased. Not handy myself, was able to assemble and boot up PC within 30 minutes and it is running great for everything I need. Thankful to have a seamless experience, even amidst Apex's unconfirmed reputation.
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