Product arrived on time and in good condition, as I have not fitted it yet I cannot comment on the boiler heater element itself
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Consulta las opiniones de los clientes
Order had to be changed. Excellent communication and refund for part of order quickly issued. Order arrived very quickly. What’s not to like . Thanks
La empresa ha respondido
Really good price and speedy delivery. I have had the same heater for 5 years in my garage and is still working perfectly so expect the same from the new Redring 10lt heater that is now installed in m... Ver más
La empresa ha respondido
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliab... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Arcanu is the one-stop solution for all your plumbing, heating and home improvement needs! Whether you're facing chilly winter nights or dreaming of transforming your living space. We specialise in supplying heating & plumbing parts such as immersion heaters, expansion vessels, multiblocs, and thermostats. We also offer a range of electrical fittings, sockets & switches. Arcanu supply a series of fires and stoves as well as cylinders, showers and water heaters.
Información de contacto
Athal Group - Unit A, 82 James Carter Road, IP28 7DE, Mildenhall, Reino Unido
- support@arcanu.com
- www.arcanu.com
4,9
Excelente
110 opiniones
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The service provided was excellent
The service provided was excellent. When I advised that the part required was time sensitive they upgraded the shipping to next day delivery. Very much appreciated
11 de marzo de 2025
Respuesta de Arcanu
We appreciate the review. We are happy to hear you had such a positive experience with our team!
In time and perfect.
8 de marzo de 2025
Respuesta de Arcanu
Thank you for your feedback. We are pleased to hear you had a great experience!
Respuesta de Arcanu
Thank you for the positive feedback! We're glad to hear that delivery met expectations!
Respuesta de Arcanu
Thank you for your review! We are happy to hear that you had a great experience with us!
Customer Service satisfaction
Arcanu supplied me with thermostat two years ago. Last week I sent an email informing them it had stopped working which prompted an extremely quick response and I received a new thermostat the next morning. Most impressed and I have no hesitation in recommending this Company for their high level of customer service.
5 de febrero de 2025
Opinión espontánea
Respuesta de Arcanu
Thank you for taking the time to share your experience!
We're glad your new thermostat arrived quickly. Ensuring our customers are taken care of is always our top priority, and we truly appreciate your recommendation.
Best regards,
Arcanu Customer Support Team
they got it right on both counts
They delivered early which takes the hassle out of job scheduling...well done. Offered a quality alternative to a higher priced mainstream brand.
13 de diciembre de 2023
Opinión espontánea
Couldn’t ask for a better service!
My expansion vessel failed on a Wednesday and I managed to order a replacement through Arcanu that afternoon and received delivery on the Thursday AM. They kept me informed all the way throughout the process. Couldn’t ask for a better service!
11 de octubre de 2023
Opinión espontánea
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