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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Ver más

Valorada con 5 estrellas sobre 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Ver más

Valorada con 4 estrellas sobre 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Ver más

Valorada con 4 estrellas sobre 5

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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3,4

Todas las opiniones

(264)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great concept, can be time consuming

I love the concept and enjoyed getting a package of new clothes every month. I found I spent a lot of time researching what to order, it was too time consuming for me. I may have been able to take better advantage of their assistance in narrowing down my search. I ended up only wearing about half of what I received over the few months. I did buy a couple of the items, so that was a bonus. Returns were super easy, just drop the package at the post office after the new order comes in.

6 de abril de 2024
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Respuesta de Armoire

I'm so glad to hear you're enjoying your experience, Michelle! We appreciate your review. We're working on improving our search tool for you to use in your rental choices.

Valorada con 5 estrellas sobre 5

Great user experience

3 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Heather! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 2 estrellas sobre 5

Disappointing

When an item wasn’t available I’d get a free item but for next month but I wasn’t sure I’d keep my membership that long. I paid for seven items and I keep getting 5 or 6. Some items are very scented of dry cleaning scents to the point they were unwearable . A few sweaters were pilling and needed a shave. Not sure I’ll keep my membership. Some cute items. Just slightly lower quality than what I expected. Looking for higher end items. And bags.

1 de abril de 2024
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Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. We will share your feedback with our operations and merchandising teams so that they can use it to improve their processes.

Valorada con 5 estrellas sobre 5

BEST clothing rental company hands down

I have tried many clothing services and this is my absolute favorite!!

7 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Ashley! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I’m really enjoying Armoire as a way of…

I’m really enjoying Armoire as a way of supplementing my capsule wardrobe. The clothing is very high-quality - think Nordstrom’s brands, like Paige, Brass, Boden - and the items arrive quickly, under a week, clean & neatly packaged in a returnable pouch with a shipping label ready to send back. Yes, you may have to iron a few items, but hey - they’ve been shipped in the mail. Takes 5 minutes.

I’ve gotten tons of compliments on the items I’ve worn, and if I want to purchase an item I just click on the app and it’s done. My sister is switching from RTR to Armoire because she likes my style so much. Applause to Armoire for being fabulous!

8 de abril de 2024
Opinión espontánea
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Respuesta de Armoire

Thank you for your review! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

extremely easy

This service has been extremely easy to use. I have enjoyed it!

27 de marzo de 2024
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Respuesta de Armoire

Thank you for your review, Mendy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Great styles, but limited availability

I love the variety of different style options. Only real downside is that pieces are often not available. I've purchased a 7 piece per month subscription, but only got 4 new pieces this past month due to availability of the items (which was not known until after I placed my shipment request.) Pretty disappointing.

1 de abril de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. Because of our focus on variety, we don't always have every item available in every size, and since many members are renting from our shared closet, availability of items will vary. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 5 estrellas sobre 5

Fashion forward styles without the buyer’s remorse

Everything that I ordered was delivered quickly, arrived in excellent condition and was worn frequently. I enjoyed looking through my curated closet and trying different styles. Highly recommend!

20 de marzo de 2024
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Respuesta de Armoire

Thank you for your review, Beverly! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 4 estrellas sobre 5

Great service, okay items

I'm giving four stars because the service and speed is incredible. The flexibility they allow with keeping your last case until the next one arrives is great. So the service and process is 5-stars. But the selection and items are 3-stars. There has often been an item I want where my size isn't available. But my bigger issue is that I've now had two garments (both suit-type pieces, which would be dry clean only) that smelled like BO! It happened with one blazer where about an hour into my work day, I could smell it...and had to live with it for the day. So I learned when a suit-dress came, I smelled the pits first...and not good. I didn't wear it. I also had one pair of pants with a stain on them. I've reviewed my specific items; hopefully the attach it to the barcode and not just generically to the piece.

21 de marzo de 2024
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Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent unclean items getting to our members, rarely they slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valorada con 2 estrellas sobre 5

I really really wanted to like armoire…

I really really wanted to like armoire as a less expensive option to rent the runway, however, my experience fell flat. The biggest reason is the availability of clothing, some items were only available in one size (a 4?!?) which made it hard to find items that would potentially fit. Then the items in my size were often already rented. I had difficulty filling my case each month with items that I actually wanted and would wear multiple times. The shipping is also slow. I'd rather pay a little more for a better service.

20 de marzo de 2024
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Respuesta de Armoire

I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Quality clothes

Great quality clothing!!

9 de marzo de 2024
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Respuesta de Armoire

Thank you for your review, Chantal! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

More than a clothing rental…

Armoire is more than a clothing rental business. It is a community! I recently attended an event at Armoire about entrepreneurship, then a couple days later I got a new headshot at Armoire. I love meeting women at Armoire and I find support and confidence with these connections.

7 de marzo de 2024
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Respuesta de Armoire

Thank you for your review, Claudia! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Clothing was not sophisticated and was…

Clothing was not sophisticated and was poor quality. Would not recommend.

10 de marzo de 2024
Opinión espontánea
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Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valorada con 1 estrellas sobre 5

Missing return labels and matronly…

Missing return labels and matronly styles

29 de febrero de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection. Regarding the missing return label, you can access new ones for your return case at https://armoirestyle.shipment.co/search/ at any time.

Valorada con 5 estrellas sobre 5

Love this brilliant rental service

Love this brilliant rental service. Easy shopping, shipping ‘ returns!

24 de febrero de 2024
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Respuesta de Armoire

Thank you for your review, Wendy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Great selection and concept

Great selection, great concept

14 de febrero de 2024
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Respuesta de Armoire

Thank you for your review! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Love having something new to wear each…

Love having something new to wear each month! Shipping is fast and the process is easy. Really fun!

13 de febrero de 2024
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Respuesta de Armoire

Thank you for your review, Tiffany! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I loved having a boost to my wardrobe…

I loved having a boost to my wardrobe during the holiday season, and without spending a lot of money!

16 de febrero de 2024
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Respuesta de Armoire

Thank you for your review, Charlie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

My experience is ok

I don't feel like it is intuitive to figure out when I can swap clothes. I also tried to log in on the Nuuly app but it won't let me. The selection of clothes is only ok, I never see the outfits that are advertised. They are mostly just basics. The quality is also hit or miss.

14 de febrero de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising and product team to help them improve the selection and navigation tool for swapping.

Valorada con 5 estrellas sobre 5

Armoire is great!

It’s not only fun to receive great quality clothes once a month, but I love the idea of renting and not overstuffing my wardrobe to get the latest styles. Armoire makes returns super easy too. I always look forward to my next case!

12 de febrero de 2024
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Respuesta de Armoire

Thank you for your review, Jane! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

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