I have received first class service from all the staff at Atlantis. Nothing was too much trouble for all the customer service staff, they couldn't have been more helpful. Your engineer Jake arrived pr... Ver más
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Consulta las opiniones de los clientes
Lovely man in the phone arranging the visit. Jake ( engineer) was prompt, polite & professional. He fixed the problem and serviced the machine even though that wasn’t part of the plan, as the mac... Ver más
La empresa ha respondido
From initial contact, booking and then work carried out, all went well. Engineer arrived on time, was professional, efficient, knowledgeable and helpful. The unit was repaired, serviced and back u... Ver más
La empresa ha respondido
Great company. Purchased a unit. Some intermittent issues. They sent someone on time. Offered a date that worked for me. Chap was knowledgeable. Worked diligently until the issue appeared to be fixed.... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de ablandamiento de agua
- también en la categoría
- Fontanero
Información proporcionada por diversas fuentes externas
We are a UK based manufacturer of water softeners. All of products benefit from continued support from our own dedicated service department.
Información de contacto
Unit 3a Homefield Road, CB9 8QP, Haverhill, Reino Unido
- 01440761500
- info@atlantis-uk.com
- www.atlantis-uk.com
4,9
Excelente
208 opiniones
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Engineer arrived on time
Engineer arrived on time, knew what ha was doing and was extremely professional and pleasant. Thank You.
25 de enero de 2023
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hello Anders
Thank you so very much. This is great to hear because the engineer that attended is the newest member of the team. He was so happy with your feedback!
Great service this morning
Great service this morning from Atlantis after logging a fault with our softener last week...
The engineer was on time and quickly found the root cause of the issue and then continued to service the machine.
He also answered various questions I had and gave me some really good advice around usage and saving water / salt etc.
It's refreshing to have a local company that I know I can rely on in the event of a breakdown, they are very friendly, well organised and I would highly recommend to anyone!
19 de enero de 2023
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Stephen
Thank you so much for leaving such a lovely review. The feedback will be passed to the engineer, who I know will be very happy to hear it!
Altantis Water Treatment Ltd, Good or Bad??
Today I am a very happy man. I get a wonderful experience in my life. I just Installed a Water Softener from "Altantis Water Treatment Ltd". The system was installed by a very nice gentleman "Steve". He is not only so lovely, but polite, skilful and helpful. I am really impressed by his professionalism. The job was done with perfection. We are 200% satisfied with him and his good company. I have no doubt to recommend "Steve" and "Altantis Water Treatment Ltd for those required Water softener solution. Merry Christmas and Happy New Year to all. TK Leung 22 Dec 2022
22 de diciembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Thank you so much for your kind words. We always aim to deliver a service that makes our customers happy! Enjoy your lovely softened water!
Excellent
Arrived on time. Very helpful, friendly and efficient. Tidy workman - replaced items exactly where he had had to move them. Reassuring manner.
15 de diciembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Manya
Thank you for the kind words. Wishing you a Merry Christmas and a Happy New Year!
The engineer has a thorough knowledge…
The engineer has a thorough knowledge of the water softener and was able to service it with efficient ease. Very professional.
20 de diciembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Thank you so much for leaving such a kind review. Have a very Merry Christmas!
First Class and Reliable Service
Prompt arrival, friendly fitter and no mess.
8 de diciembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Christopher
Thank you for the 5* review. As a small company, reviews like this are very much appreciated!
Very professional.
Arrived on time, professional and friendly engineer who explained the entire process for me. He also suggested ways to better use the softener and avoid expensive maintenance.
8 de noviembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi John
Thank you very much. I will pass your feedback to the engineer that attended. He will be very pleased.
Excellent service
Excellent service, professional and knowledgeable engineer that fully resolved my issue. Would definitely recommend
4 de noviembre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Richard
Thank you. We really appreciate you taking the time to leave such a nice review.
Great product and very helpful staff
Great product and very helpful staff. Had our softener for about 10 years now. Very happy with the product and the staff are extremely helpful with technical advice over the phone.
27 de octubre de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Darrin
Thank you for your kind review. We are always happy to help in any way we can.
Very satisfied
After 18 years of trouble free operation our water softener gave up the ghost
Very happy that Ben was sent out with a replacement which he professionally and efficiently installed
Ben is a young man with a happy disposition and excellent people skills - an asset to the company
I would recommend Atlantis
25 de agosto de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hello Mrs Eva
Thank you for your lovely review. We are very pleased with Ben and hope to have him for many years to come!
The fitter was excellent very helpful…
The fitter was excellent very helpful and explained exactly how everything works
Very tidy and cleared everything up
Very pleased with the service
24 de agosto de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Kenneth
Thank you very much for the kind review.
New water softener
Very friendly. Worked tidy and professionally. Job well done thank you.
16 de agosto de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Carol
Thank you so much for taking the time to leave such a lovely review.
Superb Service
From initial contact, booking and then work carried out, all went well.
Engineer arrived on time, was professional, efficient, knowledgeable and helpful.
The unit was repaired, serviced and back up and running in good time.
Area was left clean and tidy with replaced items taken away.
Faultless. Thanks very much.
27 de julio de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi David
Thank you so much for leaving such a wonderful review. It's lovely to hear that we are achieving our goals of providing a 5* service to our customers!
Successful water softener installation…
Successful water softener installation by Atlantis Water Treatment Ltd at a very reasonable cost. Steve the engineer was excellent and explained clearly the workings of the machine.
24 de junio de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Brian
Thank you so much for the kind review. I hope you are enjoying your lovely soft water!
Engineer was fantastic
Engineer was fantastic. Arrived on time and was very informative and helpful.
25 de mayo de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi James. Thank you for your review. I will pass your praise onto the engineer who attended - he will be most pleased.
Respuesta de Atlantis Water Softeners
Hi James
Thank you for choosing Atlantis, and thank you for your kind review!
Excellent company
Excellent company - very professional, helpful, and reasonably priced. Would definitely recommend!
12 de mayo de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Thank you so much for taking time to leave such a lovely review. Many thanks!
Respuesta de Atlantis Water Softeners
Hi John
Thank you for taking the time to leave such a nice review!
Excellent service all round.
Excellent service as usual from Steve, quick response to our problem & solved an unusual fault. Thanks to all the team who are always friendly & helpful.
13 de enero de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Pat,
Thank you so much for leaving such a lovely review. It really means a lot.
Good service very happy
Old water softener was due for its service, found a number of issues and reviewed options to repair was more than a new refurbished unit.
Our last unit was a refurbished item and lasted about 18 years.
Very happy with the service and the friendly engineer
10 de enero de 2022
Opinión espontánea
Respuesta de Atlantis Water Softeners
Hi Mike
Thank you for sharing your positive experience, it's great to hear!
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