Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Ver más
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Consulta las opiniones de los clientes
I ordered some car detailing products. I noticed one of the products wasn't what I ordered. After contacting ABD, I was asked to return all the products, which I did, except for two bulbs I needed.... Ver más
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Ver más
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Ver más
Información sobre la empresa
Escrito por la empresa
Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd
Información de contacto
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Reino Unido
- 0330 1359 545
- www.autobulbsdirect.co.uk
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Ha contestado el 72% de las opiniones negativas
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Excellent customer service and easy…
Excellent customer service and easy return and exchange service. Definitely will use again
Easy to deal with
Easy to deal with, had an issue with one of the parts, got in touch with them and the matter was resolved quickly.Would recommend.
easy to order and quick delivery would…
easy to order and quick delivery would certainly order again.
Good product and Service
Products just as described, fair price, decent delivery charge and timescale.
Easy ordering process
Easy ordering process, good value deals, shipping time reasonable and everything works. No complaints.
Very swift service and delivery
Very swift service and delivery. Good communication. Happy all round and would recommend.
581 LED Indicator Bulbs
Bought some 581 LED Indicator bulbs for my mk4 Ford Focus.
I had previously installed some chromed halogen bulbs from another retailer and was massively disappointed with these and their weak yellow light that had me convinced that someone would say they didn't see me signal in bright sunlight.
ABD offered a range of LED bulbs compatible with my model and whilst I was worried that my car would show a CANbus error or suffer from hyperflashing, I bought from ABD as they seemed to offer good aftersales help.
Well, I am glad I didn't need to return the bulbs as they fitted perfectly, no error messages and a bright, orange light that was more noticeable in daylight and at night and as the bulb fitting itself was metal it looked great through my clear indicator lenses when not illuminated unlike the original orange halogen bulbs.
Fast shipping as well.
Only dealer who had what I needed
Everything about my decision to purchase was really easy, they are the only dealers to have what I needed, I totally recommend this dealer for prompt delivery and quality merchandise
Very good experience on ordering from…
Very good experience on ordering from the website to a very quiet delivery.
Top service
Really helpful site. Led me straight to lamps I needed for my custom.
Work much better than old ones as well.
First class exchange service when it was my error!!
Second time I have ordered headlight bulbs, foolishly being old and grey I ordered the wrong type, correct replacements arrived within 3 days with zero extra charge, fantastic service, highly recommended and will definitely use again - thank you!!
Great price and prompt delivery
Good quality product just needed fine…
Good quality product just needed fine tuning to get a perfect fit
Excellent customer service
Excellent customer service, I would certainly recommend this company.
Components are well made/Instructions poor
Components are well made. Directions are woeful. There are no resources online, be they YouTube videos or additional manuals. The instructions are a poor afterthought. The connectors bear no relation to my car (a VW polo with an H4 headlamp).
I hope things improve but I have had to take many pictures and write a detailed email explaining the issues. So far from a plug and play solution as you could be!
I want to spend my time on other things. It is a utilitarian purchase and I am not an enthusiast with loads of time to devote.

Respuesta de ABD.co.uk
Got what I paid for quickly.
Bad Service Bad product
Requirememt to upload documents should be part of checkout, you get an email confirming order so you thi k your good. Some time later you get an email asking for documents which you may not notice. Plates were insufficiently packaged and the adhesive fixing you pay extra for was woefully inadequate... I guess if plate falls off you buy more right... customer service was unhelpful and patronizing.

Respuesta de ABD.co.uk
ABD is a fantastic company and I would…
ABD is a fantastic company and I would highly recommend them and have already done so to friends and family
I've had headlight bulbs from ABD in the last 4 of my cars, and I've been using ABD since 2015.
I've had headlight bulbs for a Ford Galaxy (2012), another Ford Galaxy (2012), a Seat Alhambra (2016) and a Ford Galaxy (2017).
I normally end up dealing with Kim on the phone, who is fantastic, she is super efficient, pleasant and professional .
The bulbs from ABD are of great quality and the ones I have bought have come with a reassuring 2 to 3 year guarantee and if they do go wrong, ABD replacement service is super smooth, quick and efficient.
They will even send you out a free pre-paid envelope and the return procedure is painless and I've always found it to be really quick.
Kim in particularly fantastic as I recently had to get a replacement bulb for my 2017 Ford Galaxy.
However as ABD is NOT some dodgy company on eBay, the Bulbs I bought came with a 3 year warranty.
To replace the bulb on the Galaxy is a bit of a nightmare and I normally get my mechanic to do it, but he will charge me to take it out and charge me again to replace it (which is fair enough)
However Kim came up with the idea that I could buy a replacement bulb, and then when I return the faulty bulb that they would be able to refund me the money (with free postage on both sides !)
This was a great idea and one which I would not have thought of.
It meant that I only had to pay my mechanic ONCE to take the old bulb out and replace it with a new one.
Also the second Ford Galaxy that I owned unfortunately had to have a number of replacement bulbs BUT this was down to the car itself and nothing to do with the bULBS from ABD bulbs.
As those bulbs were under a two year guarantee, ABD did not make ANY fuss or quibble about the replacement bulbs, and were super efficient in getting new ones sent to me and were amazing in just replacing them.
Pricewise, I have found ABD to be very competitive and you have the peace of mind of knowing that they are of really good quality and also come with a 2 to 3 year warranty, depending on which type of bulb you buy.
As mentioned previously, I've been using them since 2015, so for 8 years and I have been very extremely happy with the service and will continue to use them.
I would say to keep up the good work, but I think that's just the way that they are at ABD and are just very professional and super efficient !
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