AvantiGas LPG Opiniones 

6626
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spoke to Jayne today as I was having difficulty downloading my current invoice. Jayne is a credit to your company and it is so nice being able to speak to someone I could understand. Jayne was polit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paula was very friendly, helpful and professional during our call. She talked through / explained our options with us. After the call ended she then sent an email summarising the call. Excellent c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

AvantiGas has been delivering gas to my business every week for over 14 years. They have been exceptional with their deliveries. The main driver Glyn let's me know when he will be at the yard, and wh... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Spoke with Lily who was great and answered my query straight away no putting me on hold. All my interactions with Avantigas staff have been like this. The only downside is that the ACD voice announce... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas
  2. Proveedor de energía

Sobre AvantiGas LPG

Escrito por la empresa

AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you. AvantiGas

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(6626)

1220 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

I had a great experience with Lily in customer services - she was very efficient and reassuringly resolved my query very promptly. It is so refreshing to deal with a person first hand and instantly resolve things. 👍

28 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Kevin,

Thank you for your review.

We are pleased to hear Lily has provided such a great service.

We will be sure to pass your kind words on.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Great Service

Ryan has been delivering our gas for several years now. We have always found him to be helpful and reliable and he always has a smile. Very happy customers - thanks!

24 de agosto de 2026
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Respuesta de AvantiGas LPG

Hello,

Thanks for taking the time to leave us a review.

It is great to hear our drivers are always helpful when filling your LPG tank!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

First rate service all round …

Their customer service is second to none. Drivers are absolutely first class nothing is too much trouble

28 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Mr Jelly,

Thank you for leaving us a review.

We are pleased to hear our drivers always provide such a great service!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Avanti Customer Service

Les, the adviser was polite and courteous. Agreeing a two year fixed deal that I wanted without any hesitation.

27 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for leaving us a review.

We are pleased to hear Les has been able to offer a competitive deal for the next 2 years.

We will be sure to make him aware of your feedback.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Paula problem solver

Paula answered my call promptly and cheerfully. I had a question about an amopunt owing even though I pay by direct debit. That was very quickly and clearly sorted out and to her credit she then listened to my moan about the struggle I had to get a replacement turret lid. Good as her word she sent me the content of what she had passed on to her colleagues concerned with the matter. What a pleasure to be helped by someone like Paula with a happy laugh and problem solving attitude. Well done!

26 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Douglas,

Thanks for your review.

We are delighted to hear how well Paula has handled your query recently. We are sure she will be pleased to hear of your feedback.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Luke did a fantastic job

Luke did a fantastic job to repair the slight leak escaping from an underground pipe
He move a large barrel to access the necessary area and returned the barrel when he had finished the repair
There was little to show that the repair had been carried out as Luke took great care over the work he did
Thank you

24 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for your review.

We are pleased to hear our engineer was able to resolve your issue recently. We will be sure to pass your comments on to Luke!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

VERY HELPFUL STAFF

I spoke to a most helpful Customer Service Adviser, Paula, who was professional and took the time to assist in dealing with the issue I had raised. Friendly and patient she ensured that every aspect of the matter was sorted and I was extremely satisfied with the whole experience.

25 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Ian,

Thank you for leaving a review.

We are delighted Paula has been on hand to resolve your issue and that she was friendly and patient.

We will be sure to pass your kind comments on.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, friendly, polite staff who could speak and understand English, listened to me and helped to resolve the issue.

24 de agosto de 2026
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Respuesta de AvantiGas LPG

Hi Simon,

Thanks for your review.

We are delighted to see you are pleased with the service we offer!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Very Happy today with the service from…

Very Happy today with the service from Avantigas. I got the detail I needed. Paula did a great job. - Thank you.

24 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Glenn,

Thanks for your review.

It is great to hear Paula has been on hand to assist you recently. We will be sure to make her aware.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Quick easy sign up with Les

24 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Mr Johnson,

Thanks for your review.

We are pleased to see Les has been able to offer support when joining us!

If there is anything more we can do please reach out.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Called Avanti due to an impending house…

Called Avanti due to an impending house move. Customer Service lady (Jayne Knights) was very helpful and informed me on what to do when we have the exact moving date. Automatic top up is now disabled temporarily. Thankyou Jayne - great advice!

21 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello Jaycee,

Thank you for taking the time to leave us a review.

We are delighted to hear Jayne has been on hand to assist you with the steps you need to take when moving house. We know how stressful this can be so please let us know if there is anything we can do to make things easier!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Warm and friendly service

Paula was very friendly, highly professional, and made the process of switching my account very easy.
The handover to Les in Sales made opening and authorising the account was seamless, and again Les was extremely warm and helpful.
The whole process took about 15 minutes - super efficient and very professional

21 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Angi,

Thanks for leaving us a review.

We are pleased to hear both Paula and Les have been on hand to assist you with opening a new account with us.

If there is anything more we can do please reach out.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Paula was happy and came across really…

Paula was happy and came across really positive.Great service as always 😁😁

18 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Ben,

Thanks for your review.

We are thrilled to see Paula has been on hand to assist you! We will be sure to pass your comments on.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

I had a problem with me bill kept…

I had a problem with me bill kept getting reminders but I had paid by bank transfer sent an email within a certain short time had an email back from Paula stating I had but one digit wrong on my account number she is getting a refund back to me so I can pay it again
Such a polite and quick response impressed

17 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Terence,

Thanks for your review.

We are pleased to hear Paula has been on hand to assist you. We are sure she will be pleased to hear of your kind words.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly , n incredibly helpful .

17 de agosto de 2026
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Respuesta de AvantiGas LPG

Hi Karol,

Thanks for taking the time to leave us a review.

We are pleased to hear we have been friendly during your recent contact!

The AvantiGas Team

Valorada con 4 estrellas sobre 5

Wayne wins!

Avanti is sometimes a little hard to contact directly when there is an emergency (ie running out of gas!!!), but above all it deserves this rating because of the care, attention and awareness of the guy who delivers out gas - the excellent Wayne! Well done Avanti for employing Wayne!

17 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for your review.

We are delighted to hear you are happy with our delivery service. We have been making huge improvements to our customer services over the last year and our average wait times are now under 10 seconds!

If you do need to contact us we are sure you will notice the improvements.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

i WAS EXPERTLY AND VERY POLITELY DEALT…

i WAS EXPERTLY AND VERY POLITELY DEALT WITH ON THE TELEPHONE BY LILY.

12 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi James,

Thanks for your review.

We are delighted to hear Lily has been able to assist you and was very polite during your recent telephone call!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

It was so lovely to speak to Paula…

It was so lovely to speak to Paula today who was so helpful with my enquiry as was her colleague Jayne who I spoke with on Tuesday
Thank you to both

13 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Debbie,

Thanks for your review.

It is great to hear Paula and Jayne have been on hand to assist you. If there is anything more we can do please reach out!

The AvantiGas Team

Valorada con 4 estrellas sobre 5

A very friendly and helpful agent Les…

A very friendly and helpful agent Les sorted out my request quickly.
Unfortunately his headphones were on the blink and I couldn't hear every other word.

13 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Ron,

Thanks for your review of the great service provided by Les apart from the small technical issues!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Quick responce to questions asked and…

Quick responce to questions asked and knowledgable person to talk to.

11 de agosto de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Ronald,

Thanks for your review.

We are delighted to hear we have been on hand to assist you recently!

The AvantiGas Team

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