Balfe's Bikes - Gatwick Home Delivery Opiniones 

7758
TrustScore: 4.5 sobre 5

4,6

Camino Park, James Watt Way, RH10 9TZ Crawley, Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Ver más

Valorada con 5 estrellas sobre 5

Fair straight forward ordering process. Communication was really good, I was made aware of every step of the order, from placing the order via cycle to work voucher to the products being dispatched. D... Ver más

Valorada con 4 estrellas sobre 5

I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... Ver más

Valorada con 4 estrellas sobre 5

I am very pleased with the bike, please with the price I have paid it for . The only problem after today's first try it out is the I have some problems with some gears while changing and so dont reall... Ver más


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa deportiva
  3. Tienda de reparación de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta

Sobre Balfe's Bikes - Gatwick Home Delivery

Escrito por la empresa

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Escrito por la empresa

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Información de contacto

  • Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Reino Unido

  • 020 4506 3856

4,6

Excelente

TrustScore: 4.5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(7758)

4812 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Not very good this time

Not very good this time, although I like Balfes. Took a long time to redeem my cycle scheme voucher, had to call to sort it out. Bike came with box very damaged (big hole) and had a puncture in the rear tyre.

26 de agosto de 2026
Logotipo de Balfe's Bikes - Gatwick Home Delivery

Respuesta de Balfe's Bikes - Gatwick Home Delivery

Thank you for your continued support. We’re sorry this order was not as straightforward as your previous experiences with us.

There was a delay while we waited to receive a copy of the Cycle to Work voucher needed to complete the redemption. We’re also sorry to hear about the damaged packaging and rear tyre; we had not previously been made aware of the puncture and would have been happy to help.

We appreciate your feedback and apologise for the disappointment caused.

Valorada con 4 estrellas sobre 5

I cannot fault Balfes bikes in terms of…

I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a problem with most bike retailers) as I have a feeling I’ll be selling this one on eBay a few months down the line!

28 de agosto de 2026
Valorada con 5 estrellas sobre 5

Balfes bikes were great

Balfes bikes were great. I placed an order through the Cyclescheme and all was great.
Communication was very good and all questions answered nicely

29 de agosto de 2026
Valorada con 5 estrellas sobre 5

Straightforward online experience.

I bought my bike online. Having compared prices across other platforms, Balfe’s were the most competitive and importantly for me, they have a no hidden charges for the Cycle to Work Scheme. Accepting the voucher was very straightforward. My bike was delivered via DX. It took nearly a week, partly due to coinciding with the August Bank holiday.
The bike was well packaged and set up so I only had to realign the handlebars and attach my separately purchased pedals. All in all a good experience and a great bike.

28 de agosto de 2026
Valorada con 5 estrellas sobre 5

From order through to delivery the…

From order through to delivery the whole process was smooth. Was using a c2w scheme and this was all taken care of with the only effort on my behalf being the application through my work place, balfes took care of everything else.

27 de agosto de 2026

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