I always enjoy going into Balfes Bikes because I know that, whatever the issue, it will always be solved fast and without fuss. I always leave knowing more than when I went in. Many thanks, Geoff P... Ver más
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Consulta las opiniones de los clientes
Thanks Balfe's Bikes i had a nut and bolt that had a bad thread for my cycle they had a rummage around and found me a spare that fitted great .... by mistake had forgotten my wallet and phone so they... Ver más
Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... Ver más
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Streatham
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
87 Streatham Hill, Streatham, SW2 4UB, London, Reino Unido
- 020 8671 1984
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Poor post sales customer service
I spent £3000 in 6 months on two bikes with your company. I missed the 6 week service on the first bike. No good-will was extended to myself as a local customer in Streatham. When I called the support number it was agreed the 6 week service would take your company about ten minutes to complete. I did have a problem on the first bike . Luckily a local Authority cycle scheme fixed that basic chain falling off problem. Buying the bike was a good experience from store staff. This management decision to refuse a a 10 minute look over of the bike has left a nasty taste of being patronised as a potential buyer only to be disregarded after the sale was complete. I accept the late submission to the repair was my own fault.

Respuesta de Balfe's Bikes - Streatham
great service!
super quick turnaround. Clear explanations of what needed to happen
Help with pump
Craig at Balfe's Bikes in Streatham was extremely helpful with my pump. He patiently showed me how to pump up my tyres as I was having trouble and made sure they were at the correct pressure. Thanks Craig!
Friendly staff and great service
Friendly staff and great service. Items that I ordered from the website arrived within the expected time. The staff were very helpful in providing me all the information I needed to make the most of my newly acquired gear.
I went to the Fulham branch for advice…
I went to the Fulham branch for advice and picked up my bike at Streatham Hill. The staff are absolutely amazing! Very helpful!!!
Super helpful staff
Super helpful with a recent cycle-to-work scheme purchase. Staff were really friendly and knowledgeable, and allowed me lots of time to get my bike set up.
Great help to get my bike fixed!
Poor service
Poor service, the girl who served at the till was very unhelpful and rude. I have been informed by the call to come and collect the bicycle but when my wife came there the bicycle wasn’t ready. Not date been given when the service it’s done. Been advised to wait for an email when it’s ready.
The employees are professional
The employees are professional, they do complete the service in a short time. They are willing to answer questions and provide suitable advice that helps costumers decide for more convenient adjustments on there bicycles, fixing or equipment.
Friendly
Friendly, helpful and knowledgeable adviser. Bike repaired in 20 minutes!
Had my commuting bike fixed at Balfe's…
Had my commuting bike fixed at Balfe's Bikes in Streatham. Brilliant job by the workshop team to change out the worn cassette and chain and check over the rest of the bike - rides like new - superb! Good pricing too and slotted in over a weekend. Can't beat the service. Thanks!
I need a new bike repair shop
I was told bike repairs would take a day. It took 3 days. Expected my bike on a Monday evening got it back Wednesday evening. Not happy with the quality of repair as there was still spme side to side movement of the back wheel. Won't go back just need to find a better bike repair shop.

Respuesta de Balfe's Bikes - Streatham
Good costumer service and quick…
Good costumer service and quick professional repair.
Great experience on line and in store - Thanks Rebecca
Had a really good experience in store and online with Rebecca at the Streatham outlet. Had a new bike on a cycle to work scheme that they had to order in. It came a month earlier than expected and they still through in some inner tubes on the house for the wait to get it in store! Great email communication throughout the process which is hard to come by these days and will certainly be using them as my go to shop going forward
They are always so helpful and…
They are always so helpful and knowledgeable there - I think I am in there at least once a week!
Super quick
Super quick, helpful and polite staff! Will definitely bring my bike back here.
Mechanic was great at not only sorting…
Mechanic was great at not only sorting out the issue at hand but also explaining how to avoid further issues down the line will return
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