Balfe's Bikes - Streatham Opiniones 

896
TrustScore: 4.5 sobre 5

4,5

87 Streatham Hill, Streatham, SW2 4UB London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always enjoy going into Balfes Bikes because I know that, whatever the issue, it will always be solved fast and without fuss. I always leave knowing more than when I went in. Many thanks, Geoff P... Ver más

Valorada con 5 estrellas sobre 5

Thanks Balfe's Bikes i had a nut and bolt that had a bad thread for my cycle they had a rummage around and found me a spare that fitted great .... by mistake had forgotten my wallet and phone so they... Ver más

Valorada con 5 estrellas sobre 5

Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... Ver más

Valorada con 4 estrellas sobre 5

The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa deportiva
  3. Tienda de reparación de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta

Sobre Balfe's Bikes - Streatham

Escrito por la empresa

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Escrito por la empresa

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Información de contacto

  • 87 Streatham Hill, Streatham, SW2 4UB, London, Reino Unido

  • 020 8671 1984

4,5

Excelente

TrustScore: 4.5 sobre 5

896 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(896)

4754 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service.

Craig at the Streatham store was excellent. I was looking for some spin shoes and he was very helpful and friendly.

4 de febrero de 2025
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback about the helpful and friendly service.

Valorada con 5 estrellas sobre 5

Timely order

Arrival of order quicker than expected & good communication from the local Balfes

13 de febrero de 2025
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

We're happy to hear that your order arrived quickly. We appreciate your positive feedback regarding our local team's communication. Thank you!

Valorada con 5 estrellas sobre 5

Quickly swapped cassette to new wheel

Always helpful and did a quick on the spot swap of the rear cassette onto a new wheel. Was picking up a few other bits at the time and on this occasion they didn't charge for swapping the cassette. Great service and why I always keep coming back 👍

9 de febrero de 2025
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

We're happy to hear that you find our team helpful and appreciate the quick service you received. It's great to know the cassette swap was a positive experience, and we appreciate your loyalty. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Excellent experience & hassle free cycle to work

Excellent experience start to finish with Balfes Bike, both online as well Streatham store. No hassle whatsoever with cycle to work scheme with additional markups or sorry no discounts fuss and cycle was also priced well, nicely prepared ready for collection

4 de febrero de 2025
Valorada con 4 estrellas sobre 5

Balfe's Bikes needs a Rebecca in every branch!

Rebecca was such a fantastic help and imparted her bike fitting skills in ensuring my wife picked the right size bike.

22 de enero de 2025
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

We're happy to hear that the bike fitting was helpful for your wife in choosing the right size. We appreciate you acknowledging the assistance provided by Rebecca. Thank you.

Valorada con 5 estrellas sobre 5

great customer service …

Staff responded quickly and positively to my email inquiry. I went there in person to pick up the item I had ordered and again the staff were very helpful, explaining and going out of their way to solve my question.

18 de enero de 2025
Valorada con 5 estrellas sobre 5

Good service

Bike's back tyre was split on the side and the inner tube punctured. I rolled it in and Balfe's quickly diagnosed it all and I had replaced parts within about 10 minutes. No appointment needed.

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thumbs up for Balfe Bikes 👍🏻 Streatham…

Thumbs up for Balfe Bikes 👍🏻 Streatham Hill. The young man willingly helped me fix my quilt frame today, securing the ‘speed control’ in place . the speed control mechanism is like a bicycle hand brake lever. an unorthodox request and they came through shining 🌞 thank you Balfe Bikes

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I got a honest appraisal of what work…

I got a honest appraisal of what work was needed and the guys went out of their way to make sure that my work would not be impacted as they did a really quick turnaround. Kept me informed at all times as to how the work was going and when I could collect my bike.

10 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Asked team to fit a new rear tyre which…

Asked team to fit a new rear tyre which matched the existing Kenda front one. Came back to collect the bike and they had fitted another brand which was a pain as I am trying to sell it (teenager FROG bike bought new from same store). Didn't make a big deal about it and paid but whole experience very underwhelming.

10 de diciembre de 2024
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

HI,

Thank you for taking the time to review our Streatham branch.

We apologise for the inconvenience caused having your bike serviced in our store. I have spoken with our workshop team regarding this and the reason we had fitted the tyre is due to us being unable to source a like for like product in terms of brand, apologies that this was not communicated to you at the time.

Valorada con 4 estrellas sobre 5

Trusted cycle shop

Offer full bicycle servicing options, but their customer service/friendliness in store could be better. I trust the servicing skills and they communicate clearly regarding parts that need replacing and how much it will cost.

4 de diciembre de 2024
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

Hi,

Thank you for taking the time to leave us a review.

Apologies that we did not meet your full expectations on this occasion.

Valorada con 5 estrellas sobre 5

The team was very helpful and were able…

The team was very helpful and were able to fix my bike within 24 hours which was nice and speedy and appreciated.

24 de noviembre de 2024
Logotipo de Balfe's Bikes - Streatham

Respuesta de Balfe's Bikes - Streatham

Hi,

Thank you for taking the time to leave us a review.

I will pass your thanks on to the team in the workshop.

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