Balfe's Bikes - Streatham Opiniones 

Good service, good price

Prompt, clear service and service.

The Streatham team were very accommodating and offered good advice and service on extras. They arranged to get the bike in to inspect (ex demo) and hold whilst I sorted out Cycle to Work.

No one ever answers the phone.

My experience with Balfe's Streatham has gone from bad to worse, last year I took my bike in to get a flat on the front fixed in September, I had forgotten to bring in the pitlock key, and said I had this at home, they took the bike and was told I would be called to bring it in, they subsequently didn't call me and broke off the deadlock to my dismay.

They reordered the pitlock, telling me they would have this by next week, this didn't arrive for several months, as a keen cyclist I wasn't able to leave this bike across London due to worry of the front now free release lock being released and the wheel taken. So I didn't use my bike. I received a text to tell me the part had been ordered to which I confirmed and then a follow up text which I had missed, who sends SMS in 2025? Send an email as explicitly requested.

Fast forward to two weeks ago, after several months of calls where noone answered the phone I decided to walk up with the bike which takes an hour round trip to be told they had returned the part. But they would have it for Wednesday. I was given the same receipt for the pitlock for the second time.

Today I went up to get the bike booked in as again no one answered the phone. They told me that they couldn't take the bike as there was no mechanic in despite one visibly working in the shop. But they did have the part but hadn't notified me. While this was going on the phone rang three times, suprise suprise, no one answered. it After kicking up a fuss they said they were full with bikes but would take my bike anyway, so had lied in the first instance. I asked for an email to be sent and they gave me the same pitlock recipt for the third time.

Presently I have nothing in writing to guarantee that they have my BMC that was left today on the 5th at roughly 11AM. Despite being toldd I would be sent an email.

In complete dismay about how awful this entire experience has been.

excellent service and quick repair! will definitely come back and highly recommend.
Thank you ☺️

I recommend it, fast and high-quality service. .

Friendly, speedy service. Very happy with my bike afterwards.

Good friendly service from the team in Streatham, always happy to help.

Rebecca and Craig were brilliant. They were professional, knew everything about the products they sell and were incredibly helpful along the way. I am very happy with my new bike and would absolutely use these guys again.

As always, fantastic service on the bike, friendly and competent staff, value for money. Love it.

the team at Balfe's bikes Streatham were exceptionally helpful, great knowledge of the bike and tips for tubeless tyres. They also spent the time to make adjustments to the bike so that it fits and rides better.

Ordered online and collected at the shop. Good service

Helpful, friendly staff

Got my inner tube changed here after a puncture last week and they didn’t put my wheel back on properly OR reconnect my brakes. Absolutely idiotic. I rode around like that for 2 days before I noticed. So so dangerous

Great service, and recommended that tuning was only required rather than full service. They were unable to complete the work on the same day.

My favourite local bike shop. Great service and excellent mechanics. Went in for a disc brake service, booked online for the full brake service but in the end only needed topping up fluid. The mechanic left notes and downgraded my service to a tune up.
Support local and visit this great bike shop for sales and repairs.

great support, helpful and quick

Very helpful staff. Sorted out some slight problems with my order very quickly and even gave me a voucher for the trouble we had. Bike was top quality and was a very good price, very impressed with the bike and the way the staff sorted out everything as we were having problems ordering on the website.

Bike is good as new after service and repairs. quick turnaround and completed when promised.