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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was nervous ordering again online but this actually turned out good. Packaging was neat and everything felt well made. The coat fits nicely and feels comfortable throughout the day

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely disgraceful, not as described. I order the burgundy red hoodie and it came in a bright pink hoodie. Xs is definitely not extra small. Overall I would never consider buying from here again!... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Seriously fake items from China. Website gives the impression they are coming from US! No returns info (address) on website. Returns info provided two weeks after delivery and raising concern. All ret... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered faux leather jacket. Sizing xxl more like large only. Cheap quality material. Customer service will tey anything to get you to keep the product and reorder something else at a cheaper cost to... Ver más

La empresa ha respondido


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I was nervous ordering again online but…

I was nervous ordering again online but this actually turned out good. Packaging was neat and everything felt well made. The coat fits nicely and feels comfortable throughout the day

16 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Valeria Moreno,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with BelMode.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

I wore the coat out once and already…

I wore the coat out once and already got compliments lol. Wasn’t expecting that

10 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Nell Wright,

Wow, thank you for the 5 stars! We are so happy you love your purchase.

Your support means everything to us. We cannot wait to style you again!

Best wishes,
The BelMode Team

Valorada con 5 estrellas sobre 5

Ordered again after my first purchase

Ordered again after my first purchase and yeah, still consistent quality. That’s what matters most to me.

16 de abril de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Thomas Lewis,

Thank you for your wonderful feedback! It is customers like you that make what we do so rewarding.

We are delighted you are happy with your order and hope to welcome you back soon.

With gratitude,
The BelMode Team

Valorada con 1 estrellas sobre 5

Thieves

Thieves. Should be closed down. Utter wankers

2 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi David Isles,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at info@bel-mode.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

The hoodie surprised me tbh

The hoodie surprised me tbh. It’s soft but still holds shape after washing which I didn’t expect at this price

31 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Kate Sutton,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with BelMode.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The BelMode Team

Valorada con 4 estrellas sobre 5

Bought a pullover and ended up wearing…

Bought a pullover and ended up wearing it almost every day. Just easy to throw on. It stays comfortable even after long hours

21 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Noah Ellis,

Thank you for your great review! We are pleased to hear you enjoyed your BelMode experience.

If there is anything we could have done to make it a 5-star experience, we would love to hear your thoughts. We are always looking to improve!

Warm regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

I thought it would be average but it…

I thought it would be average but it turned out better than expected. Small win. The fabric and fit both feel right

14 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Tom Wells,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with BelMode.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The BelMode Team

Valorada con 1 estrellas sobre 5

Absolutely disgraceful

Absolutely disgraceful, not as described. I order the burgundy red hoodie and it came in a bright pink hoodie. Xs is definitely not extra small. Overall I would never consider buying from here again! 😡

9 de abril de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Scarlett S,

We are so sorry to hear you received the wrong colour and the wrong size. That is definitely our mistake, and we apologise for the inconvenience.

Please contact us at info@bel-mode.com, and we will arrange a replacement or refund for you straight away, no return needed.

Thank you for your patience while we sort this out.

Kind regards,
The BelMode Team

Valorada con 4 estrellas sobre 5

unexpected confidence boost!

Got the suede loafers as my first pair and they actually made me feel more put together. Didn’t expect that from shoes at this price. They’re comfortable and look clean with almost any outfit

11 de enero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Henry Hill,

Thank you for your great review! We are pleased to hear you enjoyed your BelMode experience.

If there is anything we could have done to make it a 5-star experience, we would love to hear your thoughts. We are always looking to improve!

Warm regards,
The BelMode Team

Valorada con 1 estrellas sobre 5

The item does not match with photos

The item does not match with photos. Very poor quality, don’t buy nothing there!!!
Scam

4 de abril de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Tetiana Shulga,

We are sorry to hear the quality did not meet your expectations. We take pride in our products and this feedback is really valuable to us.

We would love to make this right. Please reach out to us at info@bel-mode.com with your order details and some photos if possible, and we will find a solution for you right away.

Thank you for giving us the chance to improve.

Warm regards,
The BelMode Team

Valorada con 1 estrellas sobre 5

Bel Mode - SCAMMERS

Never received item, contacted customer services via email as phone number does not work. Advised house number apparently missing, but other item received fine (very cheap material by the way, the bag it arrived in was worth more). Several emails back and fourth (9 so far) advising of house number, Logistics Team were advised and I was told goods would be despatched and I would be informed when, nope, a week later they wanted an additional shipping fee (don't think so). Requested a refund, they advised the appropriate team for refund & update me ASAP. Once processed confirmation of refund will be sent. Once again nope, latest email received saying 'warehouse team have advised because of incomplete address details not eligible for a refund'. The person I was in contact with at every stage did not mentioned this at the beginning and working in Customer Care (if they really did) should have known this. PLEASE PLEASE PLEASE do not order anything from this company, my daughter is a student so cannot afford to lose money, she has learnt the hard way unfortunately and have told her to check on Trustpilot when using a company she has not hear of before buying.

10 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Samantha Rudge,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at info@bel-mode.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

quick fix, no back and forth needed

Had a small issue with sizing but support fixed it quickly without making it complicated. Appreciate that. They handled it way faster than i expected

28 de febrero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Rosie Graham,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with BelMode.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

Fabric quality is solid

Fabric quality is solid. Not that cheap stuff you usually get online

7 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Ned Hollis,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with BelMode.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

worth the slight wait

Shipping was slightly slower this time but when I opened the package I forgot about the wait. The fabric feels amazing and the stitching looks clean. It just looks put together without trying to hard.

26 de febrero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Pippa Crane,

Thank you for your wonderful feedback! It is customers like you that make what we do so rewarding.

We are delighted you are happy with your order and hope to welcome you back soon.

With gratitude,
The BelMode Team

Valorada con 1 estrellas sobre 5

Awful

Awful, based in china, refuses refunds, once it did eventually arrive the website rebranded and no links worked anymore for any of my devices, even with a VPN. Please never order anything from here

16 de marzo de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Tom Powell,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at info@bel-mode.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

With sincere apologies,
The BelMode Team

Valorada con 1 estrellas sobre 5

Liars who won’t refund me

Absolute shocking what a absolute joke this company is I ordered the 25th of January. I still haven’t received anything. I’ve been constantly emailing them asking them for a refund and they emailed me days later and every email is like a generic one. Sorry about your item, not being with you let me check this for you but they are absolute liars. I’ve asked for a refund so many times they just ignore me if I was you, I’ll stay away from this crap dodgy website. These people really do not care about you or anyone else all they’re interested in getting money and they are absolutely blob. Ing people I wouldn’t even give them one staff. I didn’t have to absolute load of cowboys.

What a surprise they take days to apply but when I leave them a bad review they reply early in the morning and then they bombarded me with an automatic message saying what they’ve already said. I’m sorry for your inconvenience. No, you’re not. Sorry I’ve asked for a refund so many times now, please just refund my money that you stole them from me.

25 de enero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Ash Hook,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at info@bel-mode.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

With sincere apologies,
The BelMode Team

Valorada con 1 estrellas sobre 5

Seriously fake items from China

Seriously fake items from China. Website gives the impression they are coming from US! No returns info (address) on website. Returns info provided two weeks after delivery and raising concern. All returns at purchasers cost and to be returned to China within 30 days which is unachievable.

11 de febrero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Jacqueline,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at info@bel-mode.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The BelMode Team

Valorada con 1 estrellas sobre 5

I didn’t even want to give 1 star

I didn’t even want to give 1 star, but I couldn’t leave a review without doing so. The item I ordered was very small - even though I checked measurements before ordering. It took a long time to come, and then when I tried to return / exchange it was a nightmare. At first I thought they were being helpful but then it dragged on for ages due to their delays in coming back to me, then they said they couldn’t help due to being outside the time of the return policy. Use at your peril!!! I certainly won’t be purchasing from here again.

12 de enero de 2026
Opinión espontánea
Logotipo de Bel Mode

Respuesta de Bel Mode

Hi Lorraine,

We are so sorry to hear you received the wrong item or size. That is definitely our mistake, and we apologise for the inconvenience.

Please contact us at info@bel-mode.com and we will arrange a replacement or refund for you straight away, no return needed.

Thank you for your patience while we sort this out.

Kind regards,
The BelMode Team

Valorada con 5 estrellas sobre 5

J'ai commandé cette robe pour l'hiver…

J'ai commandé cette robe pour l'hiver et je ne regrette absolument pas mon choix. La couleur verte est magnifique, exactement comme sur la photo. La taille XL me va parfaitement elle est ample sans être trop large, idéale pour être confortable tout en restant élégante. Le tissu est épais, bien chaud pour l'hiver, mais pas trop lourd non plus. Je l'ai déjà portée plusieurs fois et elle tient parfaitement après lavage. La livraison a été rapide et gratuite, ce qui est un vrai plus. Je suis ravie de cet achat et je reviendrai certainement sur ce site.

5 de marzo de 2025
Logotipo de Bel Mode

Respuesta de Bel Mode

Bonjour Mélanie Quentin,

Merci beaucoup pour votre excellent commentaire ! C’est grâce à des clients comme vous que notre travail est si gratifiant.

Nous sommes ravis que votre commande vous ait donné entière satisfaction et espérons vous revoir très bientôt.

Cordialement,

L’équipe BelMode

Valorada con 5 estrellas sobre 5

J'ai commandé ces deux polos pour mon…

J'ai commandé ces deux polos pour mon copain sans être totalement sûre de la coupe, mais franchement, c'est une réussite. La qualité est bien meilleure que ce à quoi je m'attendais pour le prix. Le tissu est agréable, les coutures sont propres, et les couleurs (kaki et beige) sont parfaites, exactement comme sur les photos. La taille 2XL lui va comme un gant, ni trop serrée ni trop ample. C'est moi qui ai passé commande et tout a été facturé à mon nom, mais la livraison s'est faite directement chez lui sans aucun problème. Le service est rapide et fiable. C'est une très bonne adresse pour trouver des vêtements masculins de qualité.

5 de marzo de 2025
Logotipo de Bel Mode

Respuesta de Bel Mode

Bonjour Emilie RACINE,

Waouh, merci pour vos 5 étoiles ! Nous sommes ravis que votre achat vous plaise.

Votre soutien nous est précieux. Nous avons hâte de vous conseiller à nouveau !

Bien cordialement,

L’équipe BelMode

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