Bench Africa Opiniones 

276
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Makutsi came highly recommended to us by our friend. We weren't disappointed. The huts were comfortable and cute and the staff couldn't do enough to help us to have an amazing experience. We saw ou... Ver más

Valorada con 5 estrellas sobre 5

Our family of 11 including children and grandchildren recently travelled to Africa in a private tour organised by Bench. It was a wonderful tour with something in it for everyone. The hotels, tour gui... Ver más

Valorada con 5 estrellas sobre 5

Bench was suggested to Us by friends. Reading thru many Africa tour mags. We decided to select 3 of Benches safari tours. Rebecca G from Bench listened to what we wanted to do and our expenditure.... Ver más

Valorada con 5 estrellas sobre 5

We recently took the Deluxe South Africa tour with Bench and it was wonderful. The accommodation was first class and the organisation of transfers and day trips was seamless. Eric, the main point of c... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish. Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles. Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities. Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited. Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.

Excellence through Experience

Escrito por la empresa

Bench is there every step of the way, until you land safely back in Australia.
Bench Africa has the experience and knowledge of Africa to ensure that any holiday booked with us exceeds your expectations! Every member of the Bench family has a real passion for Africa and has travelled extensively throughout the continent, with many having also lived and worked there. Our advice comes from first-hand experience and we work hard so our clients can make well-informed decisions and book their perfect holiday. We look forward to helping you choose the African experience that suits you, whether you've been before or are going for the very first time!
Your African Safari Tours Reviews
We are truly grateful for the honest feedback that our past customers leave on Trustpilot. These African safari tours reviews feature on the individual tour pages on the website, which helps future travellers who are researching where to go for their African safari of a lifetime. We would really love to hear some detailed feedback on the individual properties that you stayed at as this features on our website, alongside the property or itinerary that you experienced so if you want to give fellow travellers tips and recommendations on any part of your trip, or even your whole trip then this would be really helpful!

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

276 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(276)

18 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Botswana Wildlife

Just returned from Botswana Wildlife. My husband and I had an amazing adventure on this small group tour. All the accomodation was great. My favourites being the Bedouin Camp and the amazing Elephants Eye Lodge where the elephants came to camp each evening. The tented chalets were luxurious plus the chef was fabulous. The food at all places was very good and of a great standard. The guide and driver did a great job of looking after us. Highlights: the animals, the lodges, sunsets, sundowners, the food, and travelling companions, the laughs, the campfires, gin and tonics.
Karen at Bench was very knowledgeable and organised our flights and trip and was great in helping us decide which trip to do.
Don’t hesitate, you won’t regret it.

27 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

My wife and I recently did Highlights of East Africa, followed immediately by Historical Jordan, with Bench. Both tours were excellent! The organisation was first class and almost all the hotels were very good, with an interesting range of properties across both tours. The guides were very good indeed and the way the tours were managed on the ground was outstanding. We had a wonderful holiday and would recommend Bench to anyone thinking of doing tours like this.
The only minor negative was the appallingly bad and inefficient service (in the restaurant and in Reception) at an otherwise beautiful property - the Sopa Lake Nakuru.

1 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish our trip was incredible

From start to finish our trip was incredible.
We are a family of 7 who travelled from Sydney to Johannesburg, Zambia, Tanzania, Kenya and a stop over in Dubai on the way home.
Julie from Bench Africa arranged everything, from flights, meet and greet, transfers and accomodation and every single detail was covered and ran like clock work.
All up we had 12 flights, some to very remote airstrips and without fail, there was always a smiling face at the other end to meet us and transfer us to the next destination.

In Zambia we were lucky enough to stay at Baines River Camp, this place is simply amazing. From the accomodation, the food, the staff, and of course our guide Weston, everything was 5 star.
Then onto to Tanzania, we stayed at Lemala Ngorongoro Camp and Sergengeti Wilderness Camp, both were beautiful with amazingly warm and friendly staff. Its hard to believe the facilities and food they provide in such remote settings but everything was so tasty and the tents were just perfect.
Last but not least we spent 2 nights at Karen Blixen Camp in Kenya - these tents are luxurious and very well appointed. The restaurant served up a fabulous selection of meals and the staff were very friendly and helpful. It was a little more commercialised than what we had experienced in the other locations, but we thoroughly enjoyed it and would highly recommend it to families.
Overall the entire trip was such an amazing experience for our whole family and I wouldn't change a thing.
Thankyou Bench Africa, you are an incredible team and we look forward to booking with you again.

27 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beyond Amazing.

Bench and Ultimate Safaris provided us with an incredibly memorable experience throughout Namibia. We were blessed with a fabulous guide, Tim who was not only extremely knowledgable but exceptionally caring, supportive, humorous and always put his 7 guests first. The accommodation was unbelievable. Every lodge was specifically designed to meld into the very diverse environments and never short of 4 star. The drives were long and hot but the geography was so different - from sandy and rocky deserts to seaside towns and animal laden reserves. Our safaris were spectacular. We saw so much that we'll never forget.

22 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wouldn't hesitate to recommend Bench…

Wouldn't hesitate to recommend Bench Africa. Everything they recommended was first class. Transfers were excellent as well. Bench Africa were receptive to all my requests and put together an itinerary that met all my needs. Best holiday of my life. Bench Africa are a very reputable company and would definitely book with them again.

12 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Animals Galore

Amazing experience,more than we expected,not missing the African Massage,Excellent Guides.

9 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent advice and planning

Excellent advice and planning, good organisation of bookings, care throughout the trip and reliable local partners. We had a wonderful time. A potential debacle when airline SA Express was grounded without notice was managed with immediate rebookings before we were even aware of the problem. Well done!

5 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had the most amazing experiences with Bench Africa

Had the most amazing experiences with Lara Behrens - could not have asked for a better PR lady to head our media famil! The whole journey went above and beyond what I had expected. Kudos to Bench Africa!

27 de junio de 2018
Opinión espontánea
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Respuesta de Bench Africa

Thank you for such lovely words Lynn! It was an incredible pleasure to show you a little corner of my home country.

Africa suits you! Madagascar next and then hopefully not too long before you're back on African soil again. There's still so much more beauty to see and experience on the continent.

Lara

Valorada con 5 estrellas sobre 5

A well-planned and executed trip with…

A well-planned and executed trip with Bench Africa. From organising transfers to having the best drivers and guides to ensuring we saw the highlights of South Africa - everything was covered.
The accommodation was very luxurious and all dietary requirements were met with ease. I would highly recommend this trip to others thinking of taking the same trip!

26 de junio de 2018
Opinión espontánea
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Respuesta de Bench Africa

Hi Christine,

Thank you for your review of your experience with Bench Africa. We are always thrilled to get such positive feedback. It is wonderful to hear that Bench lived up to expectations and as we say - Africa never disappoints!

Thanks for travelling with Bench and we truly hope you will again - it was a real pleasure!

From all of us at Bench.

Valorada con 5 estrellas sobre 5

Seamless safari experience

Seamless safari experience. I would highly recommend this company. So professional and they are the experts on Africa, specialising in trips around the continent! It wasn't just the animals... it was the people.. and the experiences and the knowledge and those layers of detail that the average traveller is not privy to that made it such a fabulous experience.

26 de junio de 2018
Opinión espontánea
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Respuesta de Bench Africa

Hi Carlie,

Thank you for reviewing Bench Africa. We are just so happy to hear that you fell in love with Africa and that your experience was all you hoped it would be.

Africa is our passion here at Bench and we hope that now it is yours too!

From all of us at Bench Africa - ASANTE SANA! (Thank you)

Valorada con 5 estrellas sobre 5

African Adventure of a Lifetime!

At first we thought the cost was somewhat excessive but it was well worth every cent!
Our journey of 18 days, including Cape Town, Victoria Falls & 4 game reserves, required a lot of coordination and it was seamless from start to finish.
We experienced great food, service and lodgings and spectacular land & water game safaris .
Our outstanding guides & trackers ensured we viewed, at close quarters, all the BIG FIVE & much, much more.

26 de junio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Experts in all aspects of Afican travel who care for their clients.

We have nothing but the highest praise for Bench Africa. We have travelled to Africa with Bench twice and both times our itinerary has been very thoughtfully planned for us with exceptional insight as to what is available and what would best suit our needs. Both times we travelled independently but the supberb organsiation meant that we never felt alone even when tranferring flights within an airport, we were meet and assisted on to our next leg. Every detail had been considered. On our first trip we encountered some significant personal challenges that had nothing to do with Bench, however they provided us with amazing ongoing support for months after our return which went well beyond their responsibilies or obiligations. We will always remember the human element that defined their service to us. They are far more than just a travel company - they care for their clients.
We usually will book and plan our own adventures however Africa is a very complex and overwhelming in choice destination. It is not something we could arrange on our own. We are so grateful that we saw the advertisement for Bench in the paper. They made a our decision making much simplier.
We travelled to South Africa, Zimbazee, Botswana and Zambia. So if you are planning to go to Africa we would thoughly recommend using Bench.

8 de junio de 2018
Opinión espontánea
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Respuesta de Bench Africa

Dear Cheryl,

I can't thank you enough for your very kind words about Bench. We do indeed care for our clients who are at the very forefront of our minds at all times and there's nothing we relish more than receiving your positive feedback.

I am delighted to hear that both your trips with Bench have been a success and we very much look forward to organising adventure number 3!

Perhaps East Africa next time?

Warmest regards,

Lara Behrens
PR & Marketing Manager

Valorada con 4 estrellas sobre 5

Jenman (Bench) tour, Southern Africa April - May 2018

Overall it was a very well run tour. The itinerary was good, although it was fairly challenging in the distance it covered but worth it in the end because of all the great things you get to see and do. There was a lot of travel time spent in the truck.

The guide and the driver (Jabu and Tham) were excellent, both very professional and knowledgeable. They worked very hard. The accommodation was of a very high standard and the food was good throughout.

The glaring weakness of the tour was the truck. It was not fit to transport 14 people over 5,600 kilometers. The suspension was terrible and this was really felt on the two thousand kilometers of dirt roads. It was cramped inside, the seats were uncomfortable and there was hardly any storage space inside the cabin. It was a constant source of aggravation for the tour group and I'm sure you will get the same feedback from everybody.

Apart from the truck a great tour.

7 de junio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our tailor made safari adventure.

On my first visit to Bench Africa I was asked where I wanted to go, how much was my budget and how long I had to do it. The itinerary offered with a few tweaks was perfect. We had 4 weeks and I particularly wanted to spend time in Capetown, Namibia and Botswana and of course to see Victoria Falls. We wanted to see the countryside, landscape and of course as many of the animals as we could.
The accommodation was 3 - 4 star and excellent. It was diverse, no camp was alike, all were lovely and fitted into their environment in a suitable manner. The staff at the camps were knowledgable, friendly and wonderful ambassadors for their country. We felt privileged to be their guests. Our driver/guide on our 10day safari in Namibia was Peter who went above and beyond our expectations. We loved the”Magic Box” picnics and sundowners. He epitomized all that good and wonderful about Namibia. Thank you Ultimate Safaris and in particular Peter.

Who could not be impressed by Victoria Falls in flood. Wow! Yes we did get drenched. Spectacular!
Chobe Water Villas - take me back any time - a wonderful place to stay. Thank you Ephraim and Gilbert - our boat driver who took us back and forth across the river each day to visit Chobe NP. Culture - our guide - who made sure we saw the lions -thank you.

Gunns Camp - each day the water was flowing into the delta channels - fantastic to see the water rising and understand its life giving properties. Thank you BT an amazing guide and his offsider Jonah.
Finally Machaba - Khwai region of the delta and totally different. Game drives - leopards, wild dogs and more. A well run camp - thank you Richard and the team. Our guide each day BD, so knowledgeable, friendly and quite the rally driver.
Thank you Karen - a never to be forgotten trip - you nailed it and we loved it!

28 de mayo de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Southern Experience - Overland from Zimbabwe to South Africa.

We recently travelled on the Southern Experience trip with Jenman from Zimbabwe ( Victoria Falls) through Botswana and Namibia to South Africa ( Capetown). It was an excellent 24 day trip and a wonderful experience. Each day was a new sensation.Our guides were excellent, knowledgeable, caring, and communicated well with all guests. Two areas I can see for improvement would be to have a welcome letter at the hotel in Vic Falls explaining where and when to meet for the 'welcome cruise' and the orientation meeting. We missed the Zambezi cruise as the hotel could give us no information about it, and we were out visiting the Falls when our guide tried to contact us at the hotel. We also missed the start of the welcome meeting as we were unable to find the group ( we did sit in briefly on another Jenman tour group meeting before realising we were in the wrong place)! They were two small hiccups at the start. Also our bus/truck transport (Fuso truck) was a bit uncomfortable at times especially up the back after a window shook loose early in the trip. The guides tried to get it repaired en route but weren't able to, and the window had to remain tied shut with twine. Could get a bit hot in that seat! Our accommodation on the trip was lovely and very luxurious in some places. The food was great and the pace of the trip was suitable for the distance we travelled. Apart from the small inconveniences noted above, and a bit of discomfort, the trip was magnificent and I look forward to returning to Africa to experience more of the country, culture and wildlife in the future. I've rated this trip as four stars, but would like to give it four and a half!

18 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bench Africa - Great itinerary and service

Bench Africa put together a great itinerary for our land travels after departing a cruise in Cape Town. The V & A hotel in Cape Town was beautiful and in a great location close to shops and lots of street music and nice cafes.
Our safari in Chisomo Private Game Reserve on the outskirts of Kruger National Park was terrific. We saw so many animals. All the Big 5 and lots more. We were collected one morning for a day in Kruger which also brought viewings of the Big 5 and many more animals and birds.
We were particularly happy that Bench arranged a trip into the Blyde Canyon, one of the largest in the world and amongst the most magnificent mountains. We were the last tourists to go into the canyon as it was about to close for 3 months while a TV series was being filmed.
All our arrangements went like clockwork. We were met and looked after by the loveliest people everywhere we travelled.
Chris & John

21 de febrero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

The Aussie Tourist in SA

The English itinerary was different from the Australian and Italian one so Ilios and the guide needed to negotiate with us over what we were going to see and do.
Accom at Perry's Bridge, Ghost Mountain and Hunter's Lodge was exceptional; the Radisson Blu and Southern Sun were just OK.
Stellenbosch was ok but a longer time in Franschok would have been better.
Group was a good size for touring.
The meal at Hunter's Lodge was terrific.
Overall, a good experience but it was fairly expensive.
A great country to visit.

12 de febrero de 2018
Opinión espontánea
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Respuesta de Bench Africa

Dear Paul,

I am glad to hear that overall you had a good experience. I myself have stayed at Hunter's Lodge and agree that it's stunning!

I am so sorry to hear however about the mix up. I can assure you that this is a one off and we have never received feedback of anything like this happening before.

Please be assured that I am looking into this and will let you know the outcome of my conversations with the tour operator as soon as I hear back from them.

Warm regards,

Lara

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