Bench Africa Opiniones 

276
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Makutsi came highly recommended to us by our friend. We weren't disappointed. The huts were comfortable and cute and the staff couldn't do enough to help us to have an amazing experience. We saw ou... Ver más

Valorada con 5 estrellas sobre 5

Our family of 11 including children and grandchildren recently travelled to Africa in a private tour organised by Bench. It was a wonderful tour with something in it for everyone. The hotels, tour gui... Ver más

Valorada con 5 estrellas sobre 5

Bench was suggested to Us by friends. Reading thru many Africa tour mags. We decided to select 3 of Benches safari tours. Rebecca G from Bench listened to what we wanted to do and our expenditure.... Ver más

Valorada con 5 estrellas sobre 5

We recently took the Deluxe South Africa tour with Bench and it was wonderful. The accommodation was first class and the organisation of transfers and day trips was seamless. Eric, the main point of c... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish. Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles. Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities. Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited. Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.

Excellence through Experience

Escrito por la empresa

Bench is there every step of the way, until you land safely back in Australia.
Bench Africa has the experience and knowledge of Africa to ensure that any holiday booked with us exceeds your expectations! Every member of the Bench family has a real passion for Africa and has travelled extensively throughout the continent, with many having also lived and worked there. Our advice comes from first-hand experience and we work hard so our clients can make well-informed decisions and book their perfect holiday. We look forward to helping you choose the African experience that suits you, whether you've been before or are going for the very first time!
Your African Safari Tours Reviews
We are truly grateful for the honest feedback that our past customers leave on Trustpilot. These African safari tours reviews feature on the individual tour pages on the website, which helps future travellers who are researching where to go for their African safari of a lifetime. We would really love to hear some detailed feedback on the individual properties that you stayed at as this features on our website, alongside the property or itinerary that you experienced so if you want to give fellow travellers tips and recommendations on any part of your trip, or even your whole trip then this would be really helpful!

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

276 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(276)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First time visitors to South Africa Read This.

Bench Travel was recommended to us by a friend and did not disappoint. Stephanie organised pretty much every detail of our trip which went seamlessly and safely from start to finish. Her recommendations of accomodation and game parks for our budget were outstanding.
We had no idea what to expect from our trip. Stephanie organised it so that our experiences every day literally got better and better. We couldn't have been happier.

21 de septiembre de 2017
Opinión espontánea
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Respuesta de Bench Africa

Dear Judith,

Thank you so much! It's wonderful to hear that you had such a great time in South Africa. I will pass on your lovely comments to Steph.

Hopefully hear from you again when you get the urge to return to the magical continent of Africa!

All the very best,

Lara

Valorada con 5 estrellas sobre 5

Excellent organisation

Excellent organisation. Lydal put together the holiday of a life time. Everything was well planned and went smoothly. Extra help while we were away was readily available and helpful. A fantastic experience. We will definitely be using Bench again!

20 de septiembre de 2017
Opinión espontánea
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Respuesta de Bench Africa

Hi Sarah,

We are so pleased you had a great time in Africa! Thanks for taking time out to review our services. Lyndal will be over the moon!

Warm regards,

Lara

Valorada con 5 estrellas sobre 5

5 stars from start to finish!

The booking process with Maria at Bench was seamless and her expertise and knowledge is impressive. We have been to Africa 3 times and still Maria manages to exceed our expectations with recommending amazing properties that suit our travel style and budget. We'll be booking again with Bench for our next African adventure...hopefully soon. Thanks for a truly memorable experience!

20 de septiembre de 2017
Opinión espontánea
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Respuesta de Bench Africa

Hi Jackie,

Thanks for reviewing Bench.

I will pass on your lovely comments to Maria, she will be absolutely delighted to hear your feedback.

Warm regards,

Lara

Valorada con 5 estrellas sobre 5

East Africa Safari/Victoria Falls

Easy company to deal with. Safari was excellent, fantastic sights. Road travel challenging but more than made up for by great accommodation. Extremely knowledgeable and helpful guides.
This was a great trip.

20 de septiembre de 2017
Opinión espontánea
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Respuesta de Bench Africa

Hi Paul & Kaye,

Thanks so much for your very kind words about the service you received from Bench.

Agreed - road travel can be challenging in Africa, and it is definitely a part of the adventure experience! We are very happy to hear that the accommodation made up for it and that you had a great trip.

Thank you, from all of us at Bench Africa.

Valorada con 5 estrellas sobre 5

Bench are Brilliant

Bench were amazing and organised the perfect holiday in South Africa for us. We were kept informed all the way during the arrangements and received a lovely package with lots of goodies before our departure. Our lovely consultant Steph chose the ideal locations for us to visit and the accommodation she selected was first class all the way, couldn't be happier!

8 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Southern & East African Safari Review

The plan - all of the places Bench sent us to had their own individual style and character which provided a rich and diverse experience.

They provided expert advice on temperatures and clothing choices for each safari.

The timings recommended by Bench; I.e doing the Southern African safari first guaranteed that we would see some of the Wilder beast migration during our East African safari.

The first two camps in Botswana gave us a close up of the animals we had come to see, because they had private concessions which allowed the cars to go off-road.

Kadizora & Linyantee bush camps were both excellent, and the Chobe Princess was very relaxing and had excellent game viewing.

Flights between camps in the Southern safari really optimised our game drive time and worked well.

The two hotels in JBurg and the Royal Livingston were good.

All the camps in the East African safari were good and whilst the game viewing was on-road; Ngorongoro, Ambercelli, the Serengeti and Masi Mara all delivered great viewing.

Karen Blixon was the pick of the Eastern safari camps.

23 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Namibian Experience

The start of out trip to the Zambezi Queen experience on the Chobe River was superb, apart from the customs experience going in and out – but it was African! Superb accommodation, views and activities, with amazing staff; well worth having the experience

We lost a case coming in to Windhoek, but the company took charge and found it for us and had it delivered day 2 of the trip; they were really well organised, and we had our own vehicle and guide – I was expecting to have to share with at least a few other folk, but there was only myself and the wife on our twosome with our personal guide Juan. He was fantastic, so thoughtful and attentive and so very knowledgeable about his country, it’s geology, floras and fauna – and even its astronomy. A magic person who looked after us magnificently for the entire tour; Another plus was the scenic flight to Swakopmund from Sossusvlei – this is an absolute must; it’s amazing seeing the desert and dunes on the ground, but from the air its absolutely breath-taking; it knocks the spots off the ballooning which is essentially 45 mins of up and down, with no flight path over the dunes. Visited them all – Dune 45, Big Daddy, Big Mama and a whole pile more; great elephant encounters, and lessons on tracking 😊 Superb – and more wildlife than you could possibly want – the only thing we didn’t see was leopard, and that’s really not surprising.

It then just got better and better with a great catch up with our mates in Swakopmund, a geological wonderland in Damaraland, the delights of the Etosha and then a final stop at the Cheetah park as a break before back to Windhoek & home; millions of photographs as per usual!

The one thing we have learned now, is that for us fuddy-duddies, the last day and night of the trip needs to be activity free, as we need the time to just catch up with what we’ve experienced and have a gentle repack before the long aircraft hauls begin.
Bench put together a remarkable Namibian experience for us and we had a wonderful trip, We will have to go back sometime, as there is still the North and South of the Country to do, and Juan, our guide had some lovely suggestions for a combination air/road safari next time 😊 Ultimate Safari’s, his company specialise in these boutique safari’s with Bench, and they are very, very good at it.

20 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

We thoroughly enjoyed our experience …

We thoroughly enjoyed our experience with the Bench Tour we took in Kenya, but do have some comments about its organization. Our Tour Operator at Escape Travel came to our rescue when our Emirates flight to Dubai was cancelled at Sydney Airport. After reorganising a trip to Dubai, then Nairobi via Singapore, she contacted Bench Tours who, knowing we had been delayed and would not arrive at Nairobi in time to meet the safari departure time, rearranged our accommodation at the Intercontinental Nairobi and arranged a flight out next morning to meet the Safari driver in the Masai Mara. Our driver, Kevin, was terrific. We saw many animals each day and Kevin did all he could to make sure we enjoyed the experience.
We stayed at three Sopa Lodges and the final night at Sweetwaters Tented Camp. Every meal at each Lodge was well presented with great variety. The staff at all Lodges was friendly and went out of their way to be helpful. We could not fault the service or accommodation.
The only problem we had with the tour was the final day. After breakfast, we returned to Nairobi, a four hour drive, but our flight did not leave until 22:45 (10:45p.m.) and we had nowhere to go! Kevin, our driver, contacted Bench Tours and they gave him permission to take us to an hotel for lunch, but we still arrived at the International Airport about 15:30 (3:30p.m.). The International Airport would not let us enter for some time and, when we were finally allowed in, we sat for many hours waiting to be 'processed'.
Perhaps Bench could include an extra tour on the last day - or even include lunch at the last Lodge.

13 de agosto de 2017
Opinión espontánea
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Respuesta de Bench Africa

Dear Peter & Faye,

I am very happy to hear that everything went smoothly and that you enjoyed our Kenya Highlights tour.

I wanted to thank you for your very useful feedback regarding the last day of the tour and we will certainly take this into consideration moving forward.

Many thanks,

Lara

Valorada con 5 estrellas sobre 5

A fantastic trip organised by Bench

Bench Africa organised an excellent trip to Southern Africa for me in June/July 2017. Choice of hotels, safari experiences, tours & transfers exceeded my expectations. I particularly loved Victoria Falls Safari Lodge. The details of my trip were beautifully presented in an A5 spiral booklet , giving lots of extra information such as tipping etc, and keeping everything together. I have been recommending Bench to my friends since my return. Thanks so much! Trip of a lifetime.

10 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I travelled in May with Bench to …

I travelled in May with Bench to Victoria Falls and Hwange National Park. The trip was perfectly planned, full of animal sightings and unforgettable. The staff and drivers were so knowledgable and fun while still making sure we were safe. We stayed at the Zambezi Sands River Camp and also Gorges Lodge in Victoria Falls. In Hwange National Park we stayed Camelthorn, Bomani and Nehimba Lodges. While the whole experience and all of the lodges were incredible, I would definitely recommend Nehimba, where you get up close with the animals while still at the lodge. If you have the chance to do the walking safari you will not be disappointed.

9 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our tour more than met our …

Our tour more than met our expectations. We received quick responses to our questions prior to the trip. The advice given to us by Julie from Bench Africa when choosing our trip was excellent. We had the trip of a life time.

5 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bench service

Documents for itinerary excellent all information was clear and easy to understand. All transfers and activities were well organised and always there and helpful. Services and queries before we left were attended to immediately and effectively. Would recommend them to my friends.

4 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had the best time in Tanzania and …

Had the best time in Tanzania and Kenya.
From first speaking with Maria about a year ago to getting home safe and sound and very happy with our experience.
The guides the accommodation the animals the people, everything was more than we expected.

31 de julio de 2017
Opinión espontánea
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Respuesta de Bench Africa

Hi Helen,

Thank you so much for taking the time to review us. I am delighted to hear that you enjoyed our Highlights of East Africa tour and hope that you've returned to Australia with memories to last you a lifetime!

All the best,

Lara Behrens
Marketing Manager

Valorada con 5 estrellas sobre 5

Very experienced in African Travel

Very experienced in African Travel, tailored our trip to our likes and dislikes, pricing was also matched to our budget.
Everything went to plan, no hidden surprises, all tour companies used in Africa were experienced and reliable.
Accommodation chosen was superb.

31 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi Maria

Hi Maria



we are in Perth waiting for our last connection after a wonderful and perfect holiday!!!

Dulini was as great as ever. We loved the River lodge being visited by elephants who wallowed in the water while we ate lunch, 2 leopards during an evening meal and even a pride of 4 lions while we sipped coffee waiting for morning game drive. We had seen the Big 5 within the first 2 game drives. We were spoilt by having our Ranger Fred Smith from our first visit and also met our original tracker Martin.

Botswana was excellent. We loved the delta. The water experiences were great including bumping into another pride of lions 25 metres away while on a walk following our mokoro experience. We saw wild dog, mating lions and 2 week old leopard cubs.

Mauritus was a nice relaxing way to end the trip. We loved lounging by the pool and snorkelling. We spent a day exploring the island with a private driver visiting a botanical garden, 7 coloured earths, a waterfall, Hindu temples and rumery.

Thank you so much for helping put our itinerary together and making our trip possible!

thanks again!

25 de julio de 2017
Opinión espontánea

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