I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
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Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
La empresa ha respondido
Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Ver más
La empresa ha respondido
Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
La empresa ha respondido
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver más
La empresa ha respondido
Escrito por la empresa
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido
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Samantha from the Folkestone branch was very patient and was able to answer all of my questions giving me confidencein the product.
Very helpful man - Paul. Not pushy at all. I had details of mattress i wanted and he showed us 4 that were the same criteria. Very knowledgeable and helpful.
The team provided incredible customer service and great quality beds at a fantastic price.
Paul was very friendly and professional and told me everything I needed to know and understand about the different types of mattresses very good service
Folkestone branch continue to provide top class service. Nothing is too much trouble. Thanks again to Damian and Team.
Recommend to others. Can’t wait to get our new bed!
Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good example of customer service.l asked for a coffee and received one…well l was spending an awful lot of money!
A great amount of bed and mattresses to choose from, a most helpful sales assistant,no problem choosing a new bed and mattress all to be delivered in 3 weeks.
Great service jot rushed very pleasant experience
Excellent service. From start to finish. Very pleased with mattress and have ordered another one! Delivery team Antonio and Daniel were helpful and polite. Mattress very comfortable. Thank you.
great customer service ,which is so little these days in other places's. very helpful and understanding. and great team that works there.will go in future .
cheers for you help and have a super happy Easter ;-)
Well represented store, Bright, very helpful and knowledgeable staff. A pleasure to do business.
The service we received was very good, Paul was very helpful and knowledgeable on the product's being sold.
Paul and his staff were extremely helpful and did everything they could to get me a bed and mattress at very short notice without it costing the world. Thanks Paul
No problems at all. I was advised very well and given clear information about the mattress I was buying. Friendly and pleasant service throughout.
The care and attention given by Starr was second to none. I decided what I needed and she went out of her way to help me. Thank you so much.
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