I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
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Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
La empresa ha respondido
Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Ver más
La empresa ha respondido
Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
La empresa ha respondido
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver más
La empresa ha respondido
Escrito por la empresa
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido
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Excellent customer service - so helpful and really listened to what we wanted.
really helpfull easy to work with and get excactly what you need
Excellent advice and assistance in buying a new ottoman bed.
Starr was extremely helpful.
The staff member Kaylee was helpful, knowledgeable and very professional throughout. There was a good choice of product and we were able to find what we wanted.
Extremely helpful and friendly staff; helped us through the entire process without being overbearing!
We were offered to use the sleep analysis body scan to find the perfect mattress, and offered genuine advice. Payment was easy, communication was fast, and when we had issues with payment methods they were quick to help us get all sorted.
I was helped by the lovely Sam at Folkestone branch of Bensons for beds. First time buying a mattress from a shop and was dreading a pushy salesperson and feeling awkward! I needn't have worried Sam was great, friendly, knowledgeable and not at all pushy. Patient as I hopped between beds making my final decision. Excellent service!
The advise and support in the shop was really good but I've got to wait 3 weeks for delivery
Helpful friendly and not too pushy staff. Good range of products.
I bought an ottoman bed last year and I
Must rate it ‘cause I went back and bought the same one again for my other kids room
The member of the team I dealt with was polite, really helpful but not pushy. Good selection to try out. I am very happy with my mattress choice
Star was an excellent store sales person.
Found staff helpful and friendly. Spent one afternoon looking and getting prices. Back next day to place order. Was given information on all the beds we looked at. Took the % option available which was explained fully. Nice cup of tea as well.
Good service
Listened to my needs and budget
Very polite and amicable
Good coffee !
The staff were very friendly and helpful
Good range of beds and Sam was very helpful in helping us decide which would best suit our needs
Excellent service yet again!
The staff at the Folkestone branch know their stuff. They guided us through the options of our requirements, subsequently we came away very happy customers!
Excellent professional knowledgeable friendly and personal customer service. Superb
Female staff member came over to me. I knew exactly what I wanted and she showed me the choice even persuading me to try a different type of mattress whuch was a sensible move.
I paid and left with no pressure and no stress
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