Bensons For Beds - Harlow672 Opiniones 

345
TrustScore: 4.5 sobre 5

4,7

Unit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... Ver más

Valorada con 5 estrellas sobre 5

Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop staff were very friendly and informative. Delivery of the mattress was on time and very efficent. Cannot praise the shop and delivery staff more.

Valorada con 5 estrellas sobre 5

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Harlow672

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Reino Unido

  • 1279432259

4,7

Excelente

TrustScore: 4.5 sobre 5

345 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(345)

25.307 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Adam and Charlie delivered our mattresses and bed frame.
Both so polite and helpful. Great service from Bensons.
Thank you.

30 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased to hear our delivery team was polite and helpful. Thank you for your kind words about the great service you received!

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, no pressure to make decision there and then

2 de julio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased our team was helpful and didn't pressure your decision. Thank you for your kind words!

Valorada con 1 estrellas sobre 5

Aftercare is appaling

Aftercare is appaling. Delivered a new mattress which is faulty. Have to wait 3 weeks dor a technician to assess it leaving me without a bed to sleep on. Just send a replacement.

26 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Harlow672

Thank you for your feedback, and we’re very sorry to hear about your experience. Thank you for your patience with speaking with us. To help move things forward, a technician has been arranged which is an important step in determining the next course of action and ensuring the correct resolution for you as quickly as possible.
Thank you for your review.

Valorada con 5 estrellas sobre 5

Andrew and Brian were very kind

Andrew and Brian were very kind, polite, and professional. They carried the bed up to the second floor without any issues. The delivery service was excellent, and the bed is of very good quality. I am very happy with both the product and the service. Highly recommended!

12 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased to hear our team was kind, polite, and professional, and that your delivery service was excellent. It's wonderful that you're happy with your quality bed. Thank you for your high recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Jayden was great

Jayden was great. Expertly took us around the shop trying out different beds. He knew exactly what we wanted and found us the best bed. We can’t wait to get it 😁. Great experience. Thank you Jayden 👍

11 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased you had a great experience in our store! It's wonderful that our team helped you find the perfect bed. We hope you enjoy it!

Team Bensons

Valorada con 5 estrellas sobre 5

Very good customer service

16 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We appreciate your kind words. We are happy to hear you had a good experience.

Team Bensons

Valorada con 5 estrellas sobre 5

Perfect service throughout.

Excellent service when purchased at Harlow store. Excellent communications via e-mail and text upto delivery date, and delivery bang on projected time slot.

11 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so happy to hear about your excellent service at our store and the great communication you received. We're glad your delivery was right on time!

Team Bensons

Valorada con 5 estrellas sobre 5

Superb sales assistant Maddi in Harlow…

Superb sales assistant Maddi in Harlow lovely delivery guys. And the Sealey mattress is sumptuous and divine! My best ever investment

5 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're thrilled our sales assistant and delivery team provided excellent service. We're so glad you love your new mattress! Thank you for your wonderful feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very professional and helpful with good advice on protecting the mattress.
A credit to Bensons at Harlow

7 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased you received excellent, professional, and helpful service with great advice. Thank you for your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

The delivery drivers were brilliant…

The delivery drivers were brilliant took mattress upstairs unwrapped it and took away with them shop staff were good as well

1 de junio de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so glad to hear about your positive experience with our delivery team and shop staff. We appreciate your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, updated on delivery and was delivered early

1 de mayo de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so pleased ordering was easy and delivery was early. Thank you for your positive feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Staff very helpful and lots to select…

Staff very helpful and lots to select from ,we found what we wanted .
Thank you Benson 's

28 de mayo de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Harlow672

We're so pleased our team was helpful and you found what you wanted. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service

Great experience at Harlow Benson for Beds from the knowledgable and helpful manager, Ben. To the delivery where I was kept informed all along, I could pick a day for the mattress to be delivered and on the day the drivers were helpful and courteous.
I would go back to the store for other purchases.

22 de mayo de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Harlow672

We're so pleased to hear about your excellent experience with us, from the knowledgeable assistance in-store to the smooth delivery process. It's wonderful that our team was helpful and courteous. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Great from start to finish

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed itself is our first one in 30 years so we are in awe of the style and comfort. Putting it together was fine but so many boxes so in hindsight would probably of paid for installation just to get rid of the boxes. All round great experience though.

15 de mayo de 2026
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Respuesta de Bensons For Beds - Harlow672

Thank you for this wonderful review! We're so pleased to hear your entire experience, from shopping to delivery, was first-class. It's fantastic that you're enjoying the style and comfort of your new bed after 30 years! We appreciate your feedback about the boxes and installation.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

I am loving my new mattress

I am loving my new mattress. I initially had bought an extra firm mattress but after a few good night’s sleep, I found my hips began to ache. I eventually exchanged it for this firm mattress and have had five perfectly comfortable night’s sleep so far. The exchange service was smooth and hassle free. The staff were very accommodating and helpful.
This is the right mattress for me, no aches or pains on waking. I also like the depth of this mattress. Sleeping so comfortably on such a height gives the feeling of sleeping on a cloud.

1 de mayo de 2026
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Respuesta de Bensons For Beds - Harlow672

We're delighted to hear you're loving your new firm mattress! It's great the exchange process was smooth and the staff helpful. We appreciate you sharing how comfortable you now are and that you wake without aches or pains.

Team Bensons

Valorada con 5 estrellas sobre 5

A star

The man that helped us in the store was very very helpful, he was a calming experience in a very confusing pick of so many beds . The delivery staff were polite and friendly.

29 de abril de 2026
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Respuesta de Bensons For Beds - Harlow672

We appreciate your review! 😊 We're so glad to hear that our team member was helpful in guiding you through the selection process. It's also great to know our delivery staff were polite and friendly.

Team Bensons

Valorada con 5 estrellas sobre 5

First class service

First class service. Knowledgable in-store adviser. Very helpful literature i.r.o. measuring to see if the furniture will fit. Delivery was on time as scheduled and I was kept informed throughout the process. The delivery/installation guys were courteous, professional and very helpful.
Overall a great customer experience and very pleased I chose Bensons. Can thoroughly recommend.

2 de mayo de 2026
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Respuesta de Bensons For Beds - Harlow672

We're so glad to hear about your first-class experience! It's great to know our in-store advice and delivery service met your needs. We appreciate your recommendation and are delighted you chose us.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service in the Harlow store

Excellent service in the Harlow store. Kept informed on the progress of our order. Delivered on time and great communication re the delivery. We paid to have our beds assembled and it was done efficiently and the guys were pleasant. And the beds are lovely!

18 de abril de 2026
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Respuesta de Bensons For Beds - Harlow672

Thank you for the fantastic review! 😊 We’re so pleased to hear you received excellent service in our Harlow store and that you were kept well informed throughout. Great to know delivery and communication hit the mark, and that the assembly team were efficient and pleasant. Most importantly — we’re delighted you love the beds! 🛏️✨

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