Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... Ver más
Localización
Cambiar localizaciónUnit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... Ver más
La empresa ha respondido
Shop staff were very friendly and informative. Delivery of the mattress was on time and very efficent. Cannot praise the shop and delivery staff more.
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Harlow672
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Reino Unido
- 1279432259
4,7
Excelente
345 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
From going into the Harlow store and…
From going into the Harlow store and meeting Jay who is very knowledgeable and helpful. Being kept up-to-date on the order. Mark and Cam the delivery team were excellent. Would definitely buy again from Bensons for beds .Excellent service all round .
2 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Harlow672
Thank you for the lovely feedback! 😊 We’re so pleased Jay looked after you so well in our Harlow store and kept you informed throughout. Big thanks too for the shout‑out to Mark and Cam — we’ll be sure to pass it on. Delighted you had excellent service all round, and we’d love to welcome you back to Bensons for Beds,
Megan | Customer Care Specialist🛏️✨
Just a delivery with no problems.
24 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you! 😊 We’re glad everything went smoothly and the delivery was hassle‑free. Enjoy your purchase and sleep well,
Megan | Customer Care Specialist
Received my bed after 3 weeks of…
Received my bed after 3 weeks of purchase.
Delivery men kind enough to deliver at your room of preference. Good quality service
23 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you! 😊 We’re glad your bed arrived within three weeks and that our delivery team kindly placed it in your room of choice. Great to hear you’re happy with the quality of service—enjoy your new bed! 🛏️✨
Arrived within time
Arrived within time. Security wrapped. Polite staff carried everything to the required location.
20 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you! 😊 We’re glad everything arrived within the time slot, securely wrapped, and was carried to the right place by our polite team. Enjoy your new purchase!
Respuesta de Bensons For Beds - Harlow672
Lovely feedback — helpful, no‑pressure service is exactly what we aim for ⭐
We truly appreciate your feedback,
Megan | Customer Care Specialist
Delivery drivers caused a great deal of…
Delivery drivers caused a great deal of damage to our property. Ripping an outside light from the wall leaving exposed wires and knocked the corner of our brand new dining room table causing damage. The box containing the king-size bed frame was rested against a 65inch tv that was on a stand.
17 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Harlow672
We regret to learn about the damage caused during the delivery. We appreciate you bringing this to our attention. We have requested your order details so we can discuss this further.
Thank you for your review - Lauryn at Customer Care.
Friendly staff and helpful advice
12 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you for the kind words! 😊 We’re so pleased you found the team friendly and the advice helpful — that’s exactly what we aim for!
We hope to welcome you back soon,
Megan | Customer Care Specialist🛏️✨
Thought the service was very good from…
Thought the service was very good from start to finish
12 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Really appreciate your feedback — a smooth experience from beginning to end is our goal.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist💜
Happy pensioner
Excellent sevice in shop .Delivered on time . Very happy with service .
10 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Sue Essex ,
We appreciate your positive feedback! 😊 We are so pleased to hear you received excellent service in store and that delivery was on time.
Team Bensons - Jessica
I was impressed with the salesman
I was impressed with the salesman, good sales man I felt welcomed and they made me free to look around. Explained all I wanted to know about beds
The delivery service was excellent as well
10 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Ms Chaweresa,
We're happy to hear that you felt welcomed and free to explore our beds, and that our sales team provided helpful explanations. We appreciate you acknowledging the excellent delivery service!
Team Bensons - Jessica
First-class service
First-class service from start to finish. The staff were friendly, knowledgeable, and genuinely helpful in finding the right option. Great quality products as well—highly recommended.
7 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Harlow672
Thank you for such a fantastic review! 😊 We’re delighted to hear you received first‑class service and felt well supported by our friendly, knowledgeable team. Your recommendation means a lot to us,
Megan | Customer Care Specialist💜
We saw Ben at the Harlow shop
We saw Ben at the Harlow shop. He was very helpful & very professional - we were delighted with his service, it really helped us in choosing the right bed for us.
6 de abril de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you for your lovely feedback! 😊 We’re delighted to hear Ben at our Harlow store was so helpful and professional. It’s great to know his service made choosing the right bed easier for you. We’ll be sure to pass on your kind words to him. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist✨
Great instore service at Harlow
Great instore experience - Jan was so helpful & patient, making valuable suggestions and made sure we were happy with our choices.
28 de marzo de 2026
Respuesta de Bensons For Beds - Harlow672
We're delighted you had a great in-store experience! It's wonderful to hear that our colleague was helpful and patient, ensuring you were happy with your choices. Thanks for your review.
the sales was very helpful and…efficient
the sales was very helpful and cheerfull .the delivery men were efficient and cheerfull making the whole experience very good.
29 de marzo de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you for your lovely feedback! 😊 We’re so pleased to hear the salesperson was helpful and cheerful, and that the delivery team were just as efficient and friendly. It’s great to know the whole experience was a positive one—thanks for choosing us,
Megan | Customer Care Specialist⭐
Respuesta de Bensons For Beds - Harlow672
Thank you for the lovely feedback! 😊 Great to hear you found the team helpful, delivery was quick, and that you’re really happy with your new mattress. Enjoy the comfy nights ahead,
Megan | Customer Care Specialist🛏️
The in-store experience was great
The in-store experience was great, they were so helpful in getting everything ordered. The delivery guys were also excellent. Friendly, extremely efficient and the mattress was delivered with no fuss at all
21 de marzo de 2026
Respuesta de Bensons For Beds - Harlow672
Thanks for the great review Greg! So glad everything was smooth in‑store and that the delivery team smashed it too — friendly, efficient, and fuss‑free. Enjoy your new mattress,
Megan at Customer Care
Respuesta de Bensons For Beds - Harlow672
We love this review Stephen— all great is what we like to hear! Thanks so much,
Megan at Customer Care! 😄✨
Great experience
The staff at Bensons in Harlow were very helpful and clear when we ordered the bed. Furthermore the delivery team were lovely on the day and everything went smoothly.
4 de marzo de 2026
Respuesta de Bensons For Beds - Harlow672
Thank you for your lovely review! We’re so pleased to hear that the team at our Harlow store were helpful and clear when you placed your order. It’s also great to know that the delivery team were lovely on the day and that everything went smoothly from start to finish.
We really appreciate you taking the time to share your experience. If there’s anything else we can help you with, please just let us know,
Megan at Customer Care
Had a great experience at the Harlow…
Had a great experience at the Harlow store. Served by Ben who was great and couldn’t be more helpful.
7 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Harlow672
Thank you so much for your lovely feedback! We're delighted to hear you had a great experience at our Harlow store and that Ben was so helpful during your visit.
Take care and see you again soon,
Megan at Customer Care
Respuesta de Bensons For Beds - Harlow672
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.