Better - Abraham Moss Leisure Centre Opiniones 

77
TrustScore: 4 sobre 5

4,1

Crescent Road Crumpsall Manchester, M8 5UF Manchester, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I’m loving being a new member of this much improved leisure centre. The pool area is lovely as are all the staff. My personal favourite is the aqua class. My only issue is when booking a swim for fitn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used to take my 3 sons to swimming lessons the are really good swimmers now am glad I took them for the lessons. Now I take my daughter almost 2 years am happy the renovated everything it's so clean... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

In gym area people sitting on exercise machines busy scrolling on mobiles and don't let other people use it. There should be restrictions to use mobile while exercising. Some people have very limite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was facing problem to about my wrong payment. Then Mail to better. They call me very next morning and resolve my problem on single phone call. They boy was much cooperative on call operator because... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Centro recreativo
  2. Centro de fitness
  3. Gimnasio
  4. Piscina cubierta
  5. Biblioteca
  6. Piscina al aire libre

Escrito por la empresa

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Información de contacto

  • Crescent Road Crumpsall Manchester, M8 5UF, Manchester, Reino Unido

4,1

Muy bueno

TrustScore: 4 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(77)

5440 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Ndery

Thank you for your review. 

We are very pleased to see that you and your family find the Abraham Moss Leisure Centre easy to access and that the staff are creating a friendly environment!

We hope to see you again soon!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

I am attending 8 or 9 classes a week

I am attending 8 or 9 classes a week, all the instructors are great

5 de agosto de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Irene, 

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying our classes and attending so many sessions each week. 

We will be sure to share your kind words with our instructors, who will be thrilled to hear your feedback.

Warm Regards

Azaria

Valorada con 4 estrellas sobre 5

Pool water was clean but can be…

Pool water was clean but can be cleaner. Temperature was fine. Lifeguard was attentive.
Shampoo was available
Shower cabins were ok.

21 de julio de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Dana

Thank you for your review. 

We are pleased to hear that you found the pool temperature comfortable, the lifeguard attentive, and that the shampoo and shower facilities at Abraham Moss Leisure Centre met your needs.

We also appreciate your comments regarding pool cleanliness and will share this with the team as we continue to improve our facilities.

Kind Regards

Amir

Valorada con 1 estrellas sobre 5

Worst Customer Service

I visited Abraham Moss Leisure Center on 20/08/2026 and it became my WORST EXPERIENCE.
It was my first day and thank god I just bought single session not whole membership.

When I first arrived there, I was wearing a boxers which was just above my my knees. I was asked to leave the pool and get the swimmer shorts as the lady at the pool asked me to get the swimmer shorts cause there are are children in the pool. I PAID £29.99 just to get the swimmer shorts so I can get back in the pool.

Funny part is when I got back to the swimming pool, there were so mamy men who were wearing proper small underwear like skinniest one. She didn't say anything to them.

I'd give them 0 stars and honestly I really wanted to complain about her to the management, but I'm never coming back to this place so its not worth it. Of course I'm not gonna get my money back that I wasted but yes god is watching.

Money is not a problem, it is the race, equality and customer service that matters.

20 de julio de 2026
Opinión espontánea
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Ahsan,

Thank you for taking the time to share your feedback about Abraham Moss Leisure Centre.

We're sorry to hear that your visit did not meet your expectations. We understand how frustrating it must have been to be asked to purchase alternative swimwear in order to use the pool, particularly when you felt that the policy was not being applied consistently.

We also appreciate your concerns regarding customer service and the way the situation was handled. We want all customers to feel welcome, respected, and treated fairly during their visits. Your comments regarding the swimwear requirements and your overall experience will be shared with the centre management team for review.

Thank you again for bringing this matter to our attention.

Warm Regards,

Hazal

Valorada con 5 estrellas sobre 5

Great supportive community

Great supportive community. My daughter feel more confident and comfortable every lesson.

6 de julio de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Lilyanna

Thank you for your review. 

We are very pleased to hear that your daughter is growing in confidence and feeling comfortable each lesson. 

It is also wonderful to know that she feels part of such a supportive community; this is what we aim for!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Excellent gym and friendly staff!

Great facilities and very friendly staff. The fitness equipment is excellent and everything is kept very clean. Highly recommended!

28 de junio de 2026
Opinión espontánea
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Elham,

Thank you for your wonderful feedback!

We’re so pleased to hear that you enjoyed our facilities and found the team friendly and welcoming. 

It’s great to know that you appreciated our fitness equipment and cleanliness during your visit, and we greatly value your recommendation. 

We look forward to welcoming you back again soon!

Warm Regards,

Kaisha

Valorada con 5 estrellas sobre 5
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Felly

Thank you for your review. 

We are very pleased to see this, and we hope to see you again soon!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Excellent always

Very good experience all the time never had any issues at all

17 de junio de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Mamuna

Thank you for your review. 

We are delighted to see that you are enjoying your experience at Abraham Moss Leisure Centre without any issues along the way!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Brilliant 👏

Brilliantly

20 de mayo de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Esperance,

Thanks for your review.

We appreciate you awarding us 5 stars!

It is great to hear that you are enjoying Abraham Moss Leisure Centre and we look forward to welcoming you back soon!

Warm Regards

Hazal

Valorada con 3 estrellas sobre 5

Positive is it has a ladies separate…

Positive is it has a ladies separate gym but not happy with the cleaners as there is never tissue available to wipe down equipment, machines for hygiene reasons. There’s not enough treadmills for ladies gym section and school bookings need to have fixed timing as it disturbs ladies in the gym section having to leave mid-way. Very disappointing as unable to organise our day and for those using public transport makes it even harder

21 de abril de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Sidrah

Thank you for sharing your feedback. We are truly sorry to hear this.

We have passed on your feedback to the centre so they can look at improving.

Kind regards,

Rachel

Valorada con 5 estrellas sobre 5

Did Nicole gym class last night very professional and had a really good work out 10 out of 10 well done

Did Nicole's gym class last had a proper work out really professional 10 out of 10 well done

14 de abril de 2026
Opinión espontánea
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Katie, 

Thank you so much for your kind words! 

We’re really glad you enjoyed Nicole’s class and got a proper workout in!

We’ll be sure to pass your feedback on to her, she’ll be thrilled. 

Hope to see you again soon!

Warm regards, 

Azaria

Valorada con 5 estrellas sobre 5

Excellent

Excellent, covers all my needs.

4 de febrero de 2026
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Shaun 

Thank you for the review.

It is great to see that you are enjoying the facilities at Abraham Moss Leisure Centre, and we hope you reach your health and fitness goals with us!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Great Gym

Great Gym, lots of facilities, pool is always clean and the staff are always helpful and friendly 😊

1 de diciembre de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Thank you for sharing your experience with us, Halima,

We are very happy you appreciate our facilities and our great staff at Abraham Moss Leisure Centre!

Kind Regards

Valorada con 5 estrellas sobre 5

Everything is fantastic

Everything is fantastic, I hope you will open branch in Bolton and add option for women only swimming as well.

24 de noviembre de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hello Shmrin.

Thank you for your comments and feedback.

Warm Regards

Valorada con 5 estrellas sobre 5

Clean

Clean, Professional and calm atmosphere!

29 de octubre de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Chani 

Thank you for your review. 

We are very pleased to see that you are enjoying the atmosphere at Abraham Moss Leisure Centre. 

It is also great to know that the staff are taking good care of the facilities!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Customer service is great

Customer service is great

24 de septiembre de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hi Nauman

Thank you for your review. 

We are very pleased to hear that you are happy with the customer service you have received, and if you have any further questions, please let us know!

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Excellent facility and staff

Excellent facility and staff. Really enjoy visiting Abraham moss. Both my sons are having swimming lessons, despite being nervous at the start they now absolutely love going and look forward to visiting every week.

4 de septiembre de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hello Nadeem,

Thank you for your fantastic review!

We are so delighted to hear that our Customer Service and Swim Team were able to assist you.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the agent who assisted you!

Warm Regards

Aaiasa

Valorada con 3 estrellas sobre 5

Women concerns - pool changing rooms and sauna

For a gym in one of the biggest Muslim communities, it needs more women only steam room and sauna and swimming sessions or a separate room where woman only can access all week. Would be better to have gender separated pool changing rooms as well, it’s very uncomfortable having so many men around. Would be better if there was more than 2 pool changing showers as I’ve seen men washing their privates and having full showers (even with swimming shorts it’s disgusting watch men putting their hands down there in public due to the lack of private showers) in steam and sauna room, very uncomfortable and unhygienic.

29 de agosto de 2025
Logotipo de Better - Abraham Moss Leisure Centre

Respuesta de Better - Abraham Moss Leisure Centre

Hello EKB,

Thank you for your email.



We appreciate you providing us with this valuable feedback as this helps us improve.



We apologise that you have not had a positive experience with us and hope we can get better.



We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.

Many thanks
Aaiasa

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más