Better - Bude Leisure Centre Opiniones 

38
TrustScore: 4.5 sobre 5

4,5

Stucley Road, EX23 8AR Bude, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The gym is clean and just about functional however it lacks basic equipment/machines that you would find at the majority eg: hamstring, calf machines/missing a lot of leg lower body machines. Too many... Ver más

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Valorada con 5 estrellas sobre 5

Visited whilst down on holiday. I took the kids swimming and husband went to the gym. Staff are so helpful and informative, nothing was too much trouble! Husband said the gym was friendly, relax... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks so much to the team at Bude Leisure Centre for their fab work keeping our kids safe at their pool party. Even later on a Saturday afternoon the changing rooms were still clean and tidy.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I am a new member and have enjoyed the classes I have attended so far. The people I have met have been quite diverse and welcoming. Your booking system is a little frustrating. If I am on a waiti... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Centro recreativo
  2. Centro de fitness
  3. Gimnasio
  4. Piscina cubierta
  5. Biblioteca
  6. Piscina al aire libre

Escrito por la empresa

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Información de contacto

  • Stucley Road, EX23 8AR, Bude, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(38)

5177 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Joining was an easy process with…

Joining was an easy process with friendly and helpful staff. Gym has a good selection of equipment, all of which appeared to be working. Only slight challenge is the relatively short opening times at a weekend, closing at 4pm on a Saturday. On the positive again the changing rooms were clean and adequate.

21 de febrero de 2025
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Respuesta de Better - Bude Leisure Centre

Hi Jeremy,

I hope this message finds you well!

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had such a positive experience during your visit to the Bude Leisure Centre. Our staff works diligently to create a welcoming and supportive environment, so it’s wonderful to know that their efforts made a difference for you.

We appreciate your suggestion regarding extending our weekend hours. Providing our members with the best possible access to our facilities is important to us, and your input will definitely be taken into consideration as we evaluate our scheduling options.

We’re also pleased to hear that the changing rooms met your expectations! Our goal is to ensure that all aspects of your experience, from the facilities to the staff, contribute to a top-notch gym environment.

Thank you once again for your valuable feedback. We look forward to seeing you again soon and continuing to enhance your gym experience with us!

Best regards, 

Charmaine

Valorada con 5 estrellas sobre 5

Great gym. Good value

Great gym, good range of equipment and always clean and tidy. Definitely good value and the membership includes the pool

21 de febrero de 2025
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Respuesta de Better - Bude Leisure Centre

Hi Mr Pyke,

Thanks for your review.

We are delighted to hear how impressed with Bude Leisure Centre!

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

Helpful staff and busy keeping the…

Helpful staff and busy keeping the place clean and tidy as possible 👍🏻

22 de enero de 2025
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Respuesta de Better - Bude Leisure Centre

Hi Caroline,

Thanks for your review.

We are very happy to hear that the staff at Bude are so helpful and are keeping up our cleanliness standards!

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

My granddaughters first lesson

They explained everything to me before.
Then when my granddaughter went swimming for the first time,they were kind and very helpful.
When she came out she was very very happy.

18 de noviembre de 2024
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Respuesta de Better - Bude Leisure Centre

Hi Emma,

Thanks for your review.

We are so happy to hear that you have had such a positive experience at Bude and that your granddaughter enjoyed her lesson.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

Very clean centre.

Very clean centre.
Staff very friendly.

15 de octubre de 2024
Opinión espontánea
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Respuesta de Better - Bude Leisure Centre

Good Evening Jago,

Thank you for taking the time to provide your feedback.

We are thrilled to learn that you are enjoying your membership at the Bude Leisure Centre. It’s wonderful to hear that our team is consistently delivering friendly and professional service during your visits. We strive to create a welcoming atmosphere, and it’s rewarding to know that our efforts are appreciated.

Additionally, we’re glad that you find our facilities well-maintained. Our maintenance team works diligently to ensure that everything is in top condition for our members. Your satisfaction is our priority, and we’re committed to providing a high-quality experience every time you come through our doors.

We look forward to seeing you again soon!

Best regards, 

Charmaine

Valorada con 2 estrellas sobre 5

The gym is clean and just about…

The gym is clean and just about functional however it lacks basic equipment/machines that you would find at the majority eg: hamstring, calf machines/missing a lot of leg lower body machines. Too many upper body machines. The angled leg press is not adjustable. Clearly the layout & range is targeted towards men and leg press machine is not adjustable to fit anyone under 5f8. Too many cardio machines. It does have a decent amount of free weights.

28 de agosto de 2024
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Respuesta de Better - Bude Leisure Centre

Hi Lorna,

Thank you for your review.

Your detailed feedback is greatly appreciated and we will pass this onto the centre.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

Perfect for my needs

Enough equipment to cater for my needs. Staff all friendly and helpful

10 de agosto de 2024
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Respuesta de Better - Bude Leisure Centre

Subject: Expression of Gratitude

Good evening Graeme,

We sincerely appreciate your positive feedback.

We are thrilled to learn about your satisfaction with your membership at the Bude Leisure Centre and its comprehensive range of equipment that meets your requirements. Your commendation of the friendly and supportive nature of the staff during each of your visits is also very gratifying to hear.

Thank you once again for taking the time to share your experience with us.

Sincerely,

Charmaine

Valorada con 5 estrellas sobre 5

Lovely atmosphere

Lovely atmosphere - helpful staff

15 de abril de 2024
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Respuesta de Better - Bude Leisure Centre

Hi,

Thank you for your review.

We are so pleased to hear that you are enjoying Bude Leisure Centre.

Warm Regards

Hazal

Valorada con 1 estrellas sobre 5

Too cold for children

Used to be fine, but price has been going nuts while tempreture is going down!

Going from £10 for 2 adults and a baby, to £17 for two adults and the kid getting free in with his membership in just a fe years. But then reducing the pool tempreture so low so kids cry after 15mins.

After 15mins of swimming with 4yr old I'm too cold as an adult and he's crying. After another 15 mins of trying to warm him in the showers and him just crying when getting back in the pool - we had to leave. He's fine in a wetsuit in the local free outside sea pool, which tell you how cold the inside swimmig pool is!

This is not a one off, it's just been getting colder and colder. Tried a few times when he was a baby but decided it wasn't safe for him because of how cold it was. He used to stop crying, go very still and very blue even after a few minutes - it was scary. Went to a pool a drive away and we would be able to do an hour with him activty trying to swim even as a baby.

But it's even colder now!

All the kids after a 30min lesson have blue lips and are shivering. How is that safe or acceptable? I have a terrible headache and still warming myself up with hot water bottle after getting back home.

Only 3 out of 6 showers with warm water.

Enough is enough - parents in the local area al complain about how cold it is in the local pool in Bude, and end up driving 30mins away to other pools. Even when we were getting out early there was another family who was doing the same thing because of the same reason - it's too cold.

Cold water swimming is not safe for children and vunerable people. It can cause cramps, increase heart rate, and high blood pressure.

Make it warmer, or ask the local to start bringing wetsuits.

28 de enero de 2024
Opinión espontánea
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Respuesta de Better - Bude Leisure Centre

Good Afternoon KG,

Thank you for your review.

I am very sorry to hear the temperature of the pool at your local centre is too cold for you to have a swim. I will now forward your comments for the attention of the centre manager so they can look into your concerns and ensure the pool is at the correct temperature.

We hope this issue can be resolved so you can continue to enjoy your swimming session at the Bude Leisure centre.

Hope this helps.

Kind regards,

Charmaine

Valorada con 5 estrellas sobre 5

Fun swim the kids loved the slide

Fun swim the kids loved the slide. Staff friendly and the ace is really clean.

13 de enero de 2024
Opinión espontánea
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Respuesta de Better - Bude Leisure Centre

Hi Tristan,

I hope this message finds you well! I just wanted to take a moment to personally thank you for your fantastic review. It's always great to hear that our guests have enjoyed their time with us.

I'm thrilled to hear that your family had a blast during your recent visit to the Bude Leisure Centre. It's wonderful to know that you found the staff to be friendly and welcoming, and that the centre was clean and well-maintained. We're committed to providing a top-notch experience for our guests, and it sounds like we hit the mark with your visit!

We'd love to welcome you and your family back to the centre again soon. Please don't hesitate to reach out if there's anything else we can do to make your next visit even more enjoyable.

Take care,

Charmaine

Valorada con 5 estrellas sobre 5

Friendly relaxed atmosphere with…

Friendly relaxed atmosphere with helpful staff.

8 de noviembre de 2023
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Respuesta de Better - Bude Leisure Centre

Hi Paul,

Thank you for your review.

We are happy to hear you are enjoying Bude Leisure Centre.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5
Logotipo de Better - Bude Leisure Centre

Respuesta de Better - Bude Leisure Centre

Good Afternoon,

Thank you for leaving our Centre Staff a 5-star review!

We greatly appreciate this. 

I will forward your review to the Centre's General Manager

Kind Regards

Amir

Valorada con 5 estrellas sobre 5

Only been a member for a week so far…

Only been a member for a week so far but so far - so good - really love the classes and all means of communication

12 de octubre de 2023
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Respuesta de Better - Bude Leisure Centre

Hi Vicky,

Thank you for your review.

We are happy to hear you are enjoying Bude Leisure Centre.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

I have teacher status for the early…

I have teacher status for the early years provision which made me eligible for the community membership. Better were very helpful in supporting me to access this membership.

18 de septiembre de 2023
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Respuesta de Better - Bude Leisure Centre

Hi

Thank you very much for submitting feedback on our service.

Warm regards.

Valorada con 5 estrellas sobre 5

Amazing Teacher

Zara loved her first swimming lesson.
Her teacher Tammy was organised, engaging and happy. She can't wait for her next lesson.

14 de septiembre de 2023
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Respuesta de Better - Bude Leisure Centre

Dear Sam,

Thank you very much for submitting feedback on our service.

It is great to hear that Zara enjoyed her first lesson and we hope she enjoys many more.

Valorada con 5 estrellas sobre 5

Friendly staff

25 de julio de 2023
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Respuesta de Better - Bude Leisure Centre

Hi Jennie,

Thank you for your review.

We are happy to hear you have found our staff to be friendly at Bude.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

I have an off peak M/S

I have an off peak M/S, which is great, never over busy, machines are clean, music not too loud, bright & airy, water always available...and the best of all, i don't have to wait for equipment to become available. Members also put equipment back once they've finished with it! Not alays the case in other gyms.

20 de julio de 2023
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Respuesta de Better - Bude Leisure Centre

Hi Sharon,

Thank you for your review.

We are delighted you are enjoying your membership at Bude Leisure Centre.

Warm Regards

Hazal

Valorada con 5 estrellas sobre 5

Clean

Clean
Air conditioned
Well spaced out

15 de julio de 2023
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Respuesta de Better - Bude Leisure Centre

Hi Kim,

Thank you for the 5-star review! We're delighted that you found our facility clean, well-spaced, and with air conditioning. Your support is appreciated!

Kind regards,
Ivy

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