Facilities are generally excellent with a very well equipped and well maintained gym. I have only just joined, but so far it seems the only place to get changed is a shared unisex changing room which... Ver más
La empresa ha respondido
Regent Farm Road Gosforth, NE3 3HD Newcastle upon Tyne, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Facilities are generally excellent with a very well equipped and well maintained gym. I have only just joined, but so far it seems the only place to get changed is a shared unisex changing room which... Ver más
La empresa ha respondido
Gym could do with supervising when school children are in, keeping them moving instead of sitting on their phones taking up equipment and messing about. More small pool access and classes later in th... Ver más
La empresa ha respondido
Wonderful classes! Great range of activities and levels. Staff super friendly. Great value for money. Only improvement would be to have free parking- the parking on site at Gosforth Leisure centre... Ver más
La empresa ha respondido
Back swimming at Gosforth after about 18 months due to illness. Pool good as usual and excellent change that lockers £1 coin is refunded. My only gripe is there are female or “mixed” changing rooms. N... Ver más
La empresa ha respondido
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Regent Farm Road Gosforth, NE3 3HD, Newcastle upon Tyne, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Facilities are generally excellent with a very well equipped and well maintained gym. I have only just joined, but so far it seems the only place to get changed is a shared unisex changing room which is also used by swimmers, so the floor is always wet and you need to lock yourself in a tiny cubicle. A male changing room for gym users would be better. Some of the staff seem a bit disinterested - not really focused on the customer but prepared to answer questions.

Respuesta de Better - Gosforth Leisure Centre
Very clean, staff are very friendly, my only issue is mixed changing area

Respuesta de Better - Gosforth Leisure Centre
Great gym equipment and the staff are very helpful

Respuesta de Better - Gosforth Leisure Centre

Respuesta de Better - Gosforth Leisure Centre
Gym could do with supervising when school children are in, keeping them moving instead of sitting on their phones taking up equipment and messing about.
More small pool access and classes later in the evening for people working. Overall not too bad though.

Respuesta de Better - Gosforth Leisure Centre

Respuesta de Better - Gosforth Leisure Centre
I enjoy it but the water sometimes has stuff in it

Respuesta de Better - Gosforth Leisure Centre

Respuesta de Better - Gosforth Leisure Centre
The staff are very helpful, the centre is very clean.

Respuesta de Better - Gosforth Leisure Centre
I like the staff are really nice its a nice atmosphere to be in.

Respuesta de Better - Gosforth Leisure Centre
The staff are always friendly and helpful. The changing areas are clean and tidy. Would be good to have more lockers and changing rooms at Gosforth - some people use lockers without putting the coin in to lock them preventing those who have the coins from using the lockers. Some people put their things in the cubicles, then go for a shower, preventing others from using the lockers

Respuesta de Better - Gosforth Leisure Centre
The fitness team are really nice considerate people and seem knowledgeable about the different exercises benefit . My only confusion with my hitt class is the gym has a few different pieces of equipment eg battle ropes , kettle bells but my classes to date are a repeat of dumb bells only

Respuesta de Better - Gosforth Leisure Centre
My daughter attends swimming lessons here every Saturday, no issues whatsoever about her lessons or teachers. The issue I have is the changing areas. My daughter usually gets changed in the communal changing room, however, we have seen men walking around fully nude and using the toilet with the door open. Not what I want my 7 year old to be seeing. So I've started taking her into the female changing rooms, however the past two times we've been in, there's been men in there!! We had to wait for them to leave each time before getting dressed because my daughter felt uncomfortable. If it carries on, we may be looking to take her elsewhere for her lessons. I didn't make a big deal about it with her there and told her it was fine, but it's not, it's wrong.
EDIT
Thank you for the response. I appreciate you passing this on. I'm not too sure what can be done about the issue, but if it happens again I will report it to staff. As I mentioned I just didn't want to cause any kind of scene in front of my daughter. She loves going here and will continue to, unless the issue keeps happening. Thank you.

Respuesta de Better - Gosforth Leisure Centre
Found the staff very helpful. If I needed to know anything as a new member they were happy to explain everything.

Respuesta de Better - Gosforth Leisure Centre
Not much opportunity to join a class as booked up
The centre should introduce more classes when they are so popular

Respuesta de Better - Gosforth Leisure Centre
Had a lovely swim yesterday and booked another one for Friday. Can't wait to do some classes and also use the gym.

Respuesta de Better - Gosforth Leisure Centre

Respuesta de Better - Gosforth Leisure Centre
We signed up for swimming lessons and after the first lesson was cancelled we have had very little communication as to how this will be reimbursed. I tried calling but just get bounced to the main centre and then when visiting the actual leisure centre the staff were lovely but again could give me no more information. Very disappointing

Respuesta de Better - Gosforth Leisure Centre
Better UK offer fantastic value for money. The Gosford swimming baths gym I attended have really good facilities and fantastic staff,
The only reason I am giving it two stars is because I lost my enthusiasm for going to the gym once they changed the layout of the changing rooms. Although there had always been one good shower in the men’s changing rooms, all the others were pretty poor with most only operating for five seconds with very low pressure, so you had to stand with your back pressing the shower button in order to get a constant flow of water
However, there was one shower which was placed in a cubicle which worked reasonably well giving you a full 20 to 30 seconds with one push, and the pressure seem to be slightly better than the rest.
Around six months ago, they changed the changing rooms to mixed sex, but they never had the insight of spending all that money to improve the showers. They had also taken away the one good shower that was in the cubicle.
Because of this, and the cubicles being very small to get changed in, I decided to leave the gym.
It’s kind of defeats the object when you have to exercise, and then go home for a proper shower after exercising because the shower facilities are very poor.

Respuesta de Better - Gosforth Leisure Centre
The pool for swimming for fitness should be open later than 6pm during the summer holidays for people that work full time and can only go swimming in the evening during the summer months .Also the leisure centre in West Denton still hasn't even started being built yet !

Respuesta de Better - Gosforth Leisure Centre
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.