Extremely poor experience all round. App was very slow or froze completely. Then received an e-mail today to provide verification documentation - copy of Bank statement and photo of bank card. Tried 6... Ver más
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Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trus... Ver más
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BetUK Keeps it simple without any pyschological or emotional mis-direction... I've tried online betting before and found them difficult to navigate, intrusive in their guidance, manipulative i... Ver más
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Not the best site, too many problems, even logging on takes ages, the 'cash out' option comes and goes as they please, when you close 'deposit' at the bottom of the page it always puts a bet on your s... Ver más
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Información sobre la empresa
- Casino o apuestas online
- Casino
- Casa de apuestas
- Servicio de apuestas
- Proveedor de servicios de juegos
- Apuestas deportivas online
Escrito por la empresa
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Información de contacto
Reino Unido
- support@betuk.com
- www.betuk.com
3,2
Medio
2 mil opiniones
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Nice easy website to use
Nice easy website to use. The sign up bonus easy to get as well
7 de abril de 2026
Respuesta de BetUK
Hello Malcom,
Thank you for your kind words!
We're delighted to hear you're finding the website user-friendly and that the sign-up process was smooth. Our goal is to make everything as straightforward and enjoyable as possible for our customers.
We hope you continue to enjoy your time with us.
All the best, BETUK
Was very quick and efficient in sorting…
Was very quick and efficient in sorting out my account withdrawal was quick and easy no complaints great service highly recommend
7 de abril de 2026
Respuesta de BetUK
Hi there Alfie,
Thank you for your fantastic feedback.
We are absolutely delighted to hear that our service was very quick and efficient in sorting out your account, and that your withdrawal was quick and easy, leading to your high recommendation.
We are committed to continuously delivering this great service and ensuring every interaction is seamless and satisfactory.
Regards
The Bet UK Team
You don’t get any bonuses or nothing…
You don’t get any bonuses or nothing when joining like free spins in most accounts
1 de abril de 2026
Respuesta de BetUK
Hi there Andrew,
Thank you for your feedback regarding the absence of bonuses or free spins upon joining.
We understand your disappointment when you don't receive the expected welcome incentives that many other platforms offer.
We are committed to reviewing our new customer offers and promotional structures to ensure they are competitive and rewarding.
Regards
The Bet UK Team
Faster payouts please
Payouts could do with being faster like other betting companies it's nearly instant but this has to be approved and then 2 to 5 working days
4 de abril de 2026
Respuesta de BetUK
Hi there Karl,
Thank you for your feedback regarding payout speeds.
We understand your frustration when withdrawals are not instantaneous, especially when compared to other betting companies, and that the approval process and 3 working days timeframe can be inconvenient.
We are committed to continuously streamlining our withdrawal processes to be as swift and efficient as possible for all our players.
Regards
The Bet UK Team
Waste of time
Set up a new account, not allowed to deposit. No reason why not, spent a while on chat they said they would email, they didn't. At least tell me the reason, what a waste of time.
3 de abril de 2026
Opinión espontánea
Respuesta de BetUK
Hi there,
Thank you for your feedback regarding your frustrating experience setting up a new account and attempting to deposit.
We understand how incredibly frustrating it is to be blocked from a core function like depositing without clear reason, and then not receive the promised follow-up email, making it feel like a waste of your valuable time.
We are immediately investigating why your deposit was declined, why you weren't informed, and why our support failed to follow up, to ensure a swift and clear resolution.
Regards
The Bet UK Team
Respuesta de BetUK
Hi Joanne,
Thank you for your kind words! We're delighted to hear you find our site easy to navigate and enjoy your overall experience with us. We always strive to make things as smooth as possible for our players.
Kind Regards, BetUK
Very bad casino they blocked my account…
Very bad casino they blocked my account after i was winning avoid at your own costs
6 de febrero de 2026
Opinión espontánea
Respuesta de BetUK
Hi there Terry,
Thank you for your extremely serious feedback.
We are profoundly sorry and deeply concerned to hear that your account was blocked after winning, which is an unacceptable experience and raises serious questions about fairness.
We are immediately launching a thorough investigation into this matter to understand precisely what occurred, rectify any error, and ensure fair treatment for all players.
Regards
The Bet UK Team
Respuesta de BetUK
Hi there Halina,
Thank you for your feedback.
We are absolutely delighted to hear you find us a 'great bookie', as delivering service excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring your betting experience remains exceptional.
Regards
The Bet UK Team
good odds and prompt withdrawals
good odds and prompt withdrawals. all good so far.
30 de marzo de 2026
Quick and value for money had every…
Quick and value for money had every chance of winning and felt confident about my chances,I will consider bet uk should I need there services in the future.
8 de febrero de 2026
Respuesta de BetUK
Hi there Kelvin,
Thank you for your positive feedback regarding our quick service, value for money, and your confidence in your chances.
We are delighted to hear you felt well-supported and are considering us for future needs, as this reflects our commitment to player satisfaction.
We are dedicated to consistently delivering this high standard to ensure every experience with us remains rewarding.
Regards
The Bet UK Team
I like the Bet UK website and the range…
I like the Bet UK website and the range of markets available. I had lots of losing bets and then had two or three winners on the bounce and they restricted my account to a maximum bet of £2 which is ridiculous. There are better bookmakers out there.
26 de marzo de 2026
Respuesta de BetUK
Hi there Mark,
Thank you for your feedback regarding our website and markets, and your concern about account restrictions.
We understand how incredibly frustrating and disappointing it is to have your account limited, especially after a few wins, making you feel undervalued.
We are committed to reviewing our staking policies and the specific circumstances of your account to ensure fairness and transparency.
Regards
The Bet UK Team
Is very good service
26 de octubre de 2025
Respuesta de BetUK
Hi there Vladimir,
Thank you for your feedback.
We are delighted to hear you find our service very good, as delivering excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with us is just as positive.
Regards
The Bet UK Team
I play the roullette a lot on other…
I play the roullette a lot on other websites aswell,aswell as the football and horses betting,i think yous are one of the best sites to be honest,i was up all night,and all night entertainment on your site only cost me 30 or 40 quid,itz all about entertaining myself living alone
23 de marzo de 2026
Respuesta de BetUK
Hi there Simon,
Thank you for your fantastic feedback.
We're truly delighted to hear that our site provides such great all-night entertainment, especially enjoying the roulette, football, and horse betting, and that it offers valuable companionship.
We are committed to continuously delivering this level of engaging content and excellent betting opportunities to ensure your continued enjoyment.
Regards
The BetMGM Team
Not happy u blocked my account and…
Not happy u blocked my account and won’t release my withdrawals I’m taking this further just an update I’ve been in touch h with my bank they are investigating betuk and told me to contact the police to as it’s fraud what they have done I’ve screenshot all your reviews so I can show to the police I’m not the only one that’s been scammed by this so called legit company
18 de marzo de 2026
Opinión espontánea
Respuesta de BetUK
Hello Victoris,
I am very sorry to hear about the frustration and concern this situation has caused you. I can certainly understand your position, and I want to assure you that we take matters like this extremely seriously.
To investigate your account and withdrawal status thoroughly, we have just sent you a private message via Trustpilot to request your details.
Please check your messages and respond there, and we will look into this for you as a priority.
All the best, BETUK
Avoid this fraud casino
This is scam, After I won significant amount and requested withdrawal, despite completing verification with all requested documents. They closed my account "after Safer Gambling review"
I had 4555£ in my balance and they seized it without a reason.
I do not recommend this casino.
18 de marzo de 2026
Opinión espontánea
Respuesta de BetUK
Hello Shahzad,
We're truly sorry to hear about your deeply upsetting experience and understand how incredibly frustrating this situation must be, especially concerning your winnings.
We take all account closures and Safer Gambling reviews very seriously, and such decisions are always made with careful consideration of our regulatory obligations.
To thoroughly investigate your specific case and address your concerns, we have sent a private message to you via Trustpilot requesting further details.
All the best, BETUK
Nice quick and easy sign up process
Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trust Pilot score which is on of the main reasons I've joined and ,so far, first impressions back that score up. I rarely leave reviews so the fact that I have for BetUK is a good sign but it also means that if my initial impressions prove to be wrong I'll be obliged to re review it at a later stage but fingers crossed, that won't have to happen.
18 de marzo de 2026
Respuesta de BetUK
Hello Noel,
Thank you for your fantastic and detailed review!
We're absolutely delighted you found our sign-up quick, our welcome offer appealing, and our slot selection great.
We work hard to maintain high standards and truly value your feedback. We're confident you'll continue to enjoy your experience with us, and we look forward to providing you with excellent service every time.
All the best, BETUK
Great site
Great site
Brilliant odds on all market
Don't gub u like
Don't restrict ya
Whatev
15 de marzo de 2026
Respuesta de BetUK
Hello Col,
That's fantastic feedback! We're thrilled to hear you're enjoying the site and finding our odds brilliant across all markets. We pride ourselves on providing a great experience and fair play for all our customers, so it's wonderful to know we're hitting the mark. Thank you for your kind words!
Kind regards, BetUK
The customer service of Betuk is…
The customer service of Betuk is appalling. I have spent a lot of hard earned money and won a certain amount. I have withdrawn this amount but instead of them putting it into my bank they have withheld my withdrawal and suspended my account without notice. I will be taking this further but for now I will wait to see of I get my fairly earnt money or even a reply to the four emails I have already sent the customer services. I wont ever use this site again.
14 de marzo de 2026
Opinión espontánea
Respuesta de BetUK
Dear Gareth,
We acknowledge feedback regarding challenges with customer service and account-related issues, such as withdrawals and suspensions. We understand how incredibly frustrating and concerning it is when customers encounter such difficulties. We are committed to providing clear communication, fair processing of funds, and reliable support to all our customers.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
BetUK.
Respuesta de BetUK
Dear Mark,
We have noted your kind comments regarding our betting site. It is very rewarding to know that you are enjoying our platform. We will continue to work hard to provide an excellent and reliable service for everyone.
Kind Regards,
BetMGM.
Extremely poor experience all round
Extremely poor experience all round. App was very slow or froze completely. Then received an e-mail today to provide verification documentation - copy of Bank statement and photo of bank card. Tried 6 or 7 times to carry this out today but on each occassion I was informed that the uploads / photo's had been rejected. Sorry but it's easier to get a Passport or Concessionary Travel Card! BetUk - Thanks but no thanks.
11 de marzo de 2026
Opinión espontánea
Respuesta de BetUK
Hello there,
I'm very sorry to hear about the extremely frustrating experience you've described. That's certainly not the smooth and efficient process we aim for at BetUK.
We have dedicated teams to guide you through verification, and we aim to make the upload process as straightforward as possible. So please contact our 24/7 Customer support team and we will help with the journey.
Kind regards, BetUK
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