Extremely poor experience all round. App was very slow or froze completely. Then received an e-mail today to provide verification documentation - copy of Bank statement and photo of bank card. Tried 6... Ver más
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Consulta las opiniones de los clientes
Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trus... Ver más
La empresa ha respondido
BetUK Keeps it simple without any pyschological or emotional mis-direction... I've tried online betting before and found them difficult to navigate, intrusive in their guidance, manipulative i... Ver más
La empresa ha respondido
Not the best site, too many problems, even logging on takes ages, the 'cash out' option comes and goes as they please, when you close 'deposit' at the bottom of the page it always puts a bet on your s... Ver más
La empresa ha respondido
Información sobre la empresa
- Casino o apuestas online
- Casino
- Casa de apuestas
- Servicio de apuestas
- Proveedor de servicios de juegos
- Apuestas deportivas online
Escrito por la empresa
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Información de contacto
Reino Unido
- support@betuk.com
- www.betuk.com
3,2
Medio
2 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Scammers
Scammers. All ok until you don’t win and want to withdraw money. That time the problems start. Verification should be done when register, while they start to care about who you are after you win. Excited that you win? That goes away so quickly. You win once, documents verification, take some time and you get headache by their poor system. You are legit, yet they are not happy to pay out, so when you win again? They want verify your cards detail this time. If you long time customer, they pick old card in their system which you don’t even use anymore. Headache start again as old card you usually destroy and get that information from bank is not easy. They purposely do that in hope you fail and they don’t pay out. It’s honestly disgraceful company.
8 de marzo de 2026
Opinión espontánea
Respuesta de BetUK
Dear Tim,
We have noted the feedback regarding delays and complexities in our verification procedures, especially concerning payouts. We recognise how disappointing and stressful it is when these processes cause frustration. Identity and payment method verification are essential legal and security requirements, and we continuously strive to make these as smooth as possible.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
BetUK.
Trustful betting site.
9 de marzo de 2026
Respuesta de BetUK
Dear Yuki,
We acknowledge the positive feedback regarding our betting site's trustworthiness. We are pleased to hear that you find our platform reliable. We are committed to maintaining these high standards to ensure all our customers have an excellent experience.
Kind Regards,
BetUK.
Very helpfull!
7 de marzo de 2026
Respuesta de BetUK
Dear Terence,
We acknowledge the positive feedback about our helpfulness. We are pleased to hear that you found our service to be beneficial. We are committed to maintaining these high standards to ensure all our customers receive excellent support.
Kind Regards,
BetUK.
Respuesta de BetUK
Hey there,
We have noted your kind comments about our company. It is very rewarding to know that you are satisfied with our service. We will continue to work hard to deliver an excellent and reliable experience for everyone.
Kind Regards,
BetUK.
Great offers and easy withdrawal
Great offers and easy withdrawal and user friendly.
7 de marzo de 2026
Respuesta de BetUK
Hello Dean,
Thank you so much for that fantastic feedback! We're absolutely thrilled to hear you're enjoying our great offers, find withdrawals easy, and appreciate our user-friendly platform. Providing a seamless and rewarding experience is what we strive for at BetUK.
Kind regards, BetUK
Easy to place bet.will give them chance…
Easy to place bet.will give them chance with my horse betting tomorrow,
6 de marzo de 2026
Respuesta de BetUK
Hi Iain,
That's great to hear! We pride ourselves on making betting as straightforward as possible. We wish you the very best of luck with your horse betting tomorrow – we hope you back a winner! Mine pulled up!!!
Kind regards, BetUK
Respuesta de BetUK
Dear William,
We have noted your kind comments about withdrawals being processed in minutes. It is very encouraging to know that you are satisfied with this aspect of our service. We continuously strive to provide an efficient and reliable experience for our customers.
Kind Regards,
Bet UK.
Respuesta de BetUK
Dear Scott,
We acknowledge your positive feedback about our company. We are pleased to hear that you have had such a good experience with our service. We are committed to maintaining these high standards to ensure all our customers continue to have an excellent time.
Kind Regards,
Bet UK.
Thank you the best betuk
3 de marzo de 2026
Respuesta de BetUK
That's wonderful to hear! 😄 We're thrilled you think BetUK is the best!
All the best,
BetUK
Respuesta de BetUK
That's wonderful to hear! 😄 We're thrilled you're experiencing brilliant service with BetUK!
All the best,
BetUK
100% good company
5 de noviembre de 2025
Respuesta de BetUK
That's wonderful to hear! 😄 We're thrilled you think BetUK is a 100% good company!
All the best,
BetUK
Clear and easy app to use
Clear and easy app to use. Withdrawals could be a bit quicker though.
21 de febrero de 2026
Respuesta de BetUK
Hi there Anthony,
Thank you for your feedback regarding our app's clarity and ease of use, as well as your suggestion for quicker withdrawals.
We completely understand your desire for faster access to your funds, even while appreciating the user-friendly design.
We are actively reviewing our withdrawal processes to enhance their speed and efficiency for all our players.
Regards
The Bet UK Team
Excellent site easy wok
20 de febrero de 2026
Respuesta de BetUK
Hello Ashley,
That's brilliant to hear, thank you!
We're delighted you're finding the site excellent and easy to navigate. Our team works hard to create a smooth and enjoyable experience for our customers, so your feedback is greatly appreciated.
We hope you continue to enjoy your time with us.
All the best, BETUK
good support available
17 de febrero de 2026
Respuesta de BetUK
Hello Kristina,
That's fantastic to hear! We're genuinely delighted you find our support helpful.
Our team is dedicated to providing friendly, efficient, and readily available assistance whenever you need it. We strive to ensure every interaction is positive and resolves your queries quickly. Your feedback is invaluable and confirms we're meeting our goal of offering excellent service.
Thank you for your kind words!
All the best, BETUK
Respuesta de BetUK
Hi there Stephen,
Thank you for your fantastic feedback!
We are absolutely delighted to hear you found both betting and withdrawing easy to do on our platform.
Our team is dedicated to providing a seamless and user-friendly experience for all our players.
Regards
The Bet UK Team
Thanks so much
11 de febrero de 2026
Opinión espontánea
Respuesta de BetUK
You're very welcome! We're happy to help in any way we can.
All the best,
BetUK
Signed up for the offer decent win and…
Signed up for the offer decent win and quick withdrawal. No longness
11 de febrero de 2026
Respuesta de BetUK
Hi there,
Thank you for sharing your positive experience with us!
We're absolutely thrilled to hear you had a decent win and, importantly, experienced a quick and smooth withdrawal without any delays.
We are committed to ensuring our offers are rewarding and that the withdrawal process is as efficient and hassle-free as possible for all our players.
Regards
The BetMGM Team
Permanent Self Exclusion
Thanks Bet UK,you encourage safer gambling and put tools in place for people to use,but if you use them they will self exclude you for life
8 de febrero de 2026
Opinión espontánea
Respuesta de BetUK
Hi there Daniel,
Thank you for your feedback regarding our safer gambling tools.
I understand your concern that using these protective measures might lead to what feels like permanent self-exclusion.
Please know that self-exclusion is designed as a significant, long-term step to support those who need it most, and we continuously review how we communicate all our safer gambling options.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The Bet UK Team
Great site, good games and fast payouts
I liked the setup of the site, the slots and fast withdrawals.
First withdraw was within a few hours, I then won a substantial amount and done some withdraws and it's been nearly 3 weeks now for account verification but i had an email today finally stating my review is complete and my withdrawals should be processed by the end of today.
Don't be put of about the negative reviews as once your account is verified you will receive you winnings.
Thankyou
Louise Rowland.
8 de febrero de 2026
Opinión espontánea
Respuesta de BetUK
Hi there Louise,
Thank you again for your feedback, and for the update on your £3500 withdrawal. I completely understand your continued anticipation and concern regarding the 4-5 day waiting period after submitting your documents.
We're actively prioritising the review of your verification and the processing of your withdrawal to expedite its completion.
Regards
The Bet UK Team
Winners not welcome
14 de agosto de 2025
Respuesta de BetUK
Thanks for your feedback. We want to assure you that BetUK operates under strict regulations and licensing agreements to ensure fairness for all players.
Kind regards,
BetUK
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