Extremely poor experience all round. App was very slow or froze completely. Then received an e-mail today to provide verification documentation - copy of Bank statement and photo of bank card. Tried 6... Ver más
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Consulta las opiniones de los clientes
Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trus... Ver más
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BetUK Keeps it simple without any pyschological or emotional mis-direction... I've tried online betting before and found them difficult to navigate, intrusive in their guidance, manipulative i... Ver más
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Not the best site, too many problems, even logging on takes ages, the 'cash out' option comes and goes as they please, when you close 'deposit' at the bottom of the page it always puts a bet on your s... Ver más
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Información sobre la empresa
- Casino o apuestas online
- Casino
- Casa de apuestas
- Servicio de apuestas
- Proveedor de servicios de juegos
- Apuestas deportivas online
Escrito por la empresa
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Información de contacto
Reino Unido
- support@betuk.com
- www.betuk.com
3,2
Medio
2 mil opiniones
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Good promotional offer
Good promotional offer, good customer service, and fast withdrawal
8 de enero de 2026
Respuesta de BetUK
Hi Edward,
Brilliant feedback, thank you! We're thrilled you're enjoying our fair promotions, timely withdrawals, and dedicated 24/7 support. It’s the full royal experience we always aim to deliver. Best of luck and enjoy!
Regards, BetUK
Had fun easy withdrawals really good e
Had fun playing easy withdrawals really good fun.
1 de enero de 2026
Respuesta de BetUK
Hi Stacey,
We are delighted to hear you had fun playing and found our withdrawal process easy. We understand that a combination of enjoyable games and a straightforward payout system is key to a positive experience. Our team is committed to maintaining both an entertaining platform and an efficient withdrawal process for all our players.
Kind regards,
Bet UK
Respuesta de BetUK
Hello Rytis,
Thank you for your feedback.
We are very pleased to hear you find our service easy to use and have had a positive experience with our customer support.
We work hard to provide a user-friendly platform and helpful assistance, so your comments are greatly appreciated.
Kind Regards,
BetUK
Respuesta de BetUK
Thanks for your feedback. We're sorry to hear you're having trouble depositing funds. We want to assure you that BetUK is committed to resolving this issue for you as quickly as possible.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
Respuesta de BetUK
Hi there Nikolay,
We're absolutely delighted to hear your positive feedback regarding our very good odds!
It's fantastic to know that our competitive odds are enhancing your gaming experience and providing excellent value.
We continually strive to offer the most competitive odds across our platform to ensure you always have the best opportunities.
Regards
The Bet UK Team
Respuesta de BetUK
Hi there John,
We're absolutely thrilled to hear your positive feedback regarding our fast payouts and the good range of bets available!
It's incredibly rewarding to know that these key aspects are enhancing your experience and meeting your expectations for both efficiency and variety.
We are constantly working to ensure quick processing times for withdrawals and to offer a diverse selection of betting options to cater to all our players
Regards
The Bet UK Team
Bet UK's approach is quite…
Bet UK's approach is quite disappointing as they're not releasing my winnings promptly. I deposited just £50 and managed to win over £1000. However, they've now suspended my account, claiming I need to verify my documents. After completing the verification, they informed me that the safer gambling team needs to contact me, but couldn’t provide a specific time frame. When I requested to speak with a manager, they refused. A customer service representative even accused me of making a negative comment on the live casino, which is puzzling since I didn’t play there. It feels as if they’re looking for reasons to withhold my winnings, especially since they mentioned they can block or suspend accounts without a clear reason under their terms and conditions, which seems unfair.
30 de diciembre de 2025
Opinión espontánea
Respuesta de BetUK
We understand your frustration with the account suspension and the delay in receiving your winnings.
We apologize for the inconvenience this has caused and want to assure you that BetUK takes security and compliance very seriously, and we are committed to reviewing your case thoroughly.
Please be aware that I have sent you an internal request through Trustpilot to be able to contact you directly and be in a position to handle your concerns.
All the best,
BetUK
Love BetUk fast withdraws and great…
Love BetUk fast withdraws and great company!! Lots of fun when kept responsible
30 de diciembre de 2025
Respuesta de BetUK
Hi Liam,
Thank you for sharing your thoughts! We're delighted to hear you're happy with our fast withdrawal speeds and that you consider us a great company.
Most importantly, we really appreciate you highlighting the importance of keeping it fun by playing responsibly. That's a brilliant message and something we are completely committed to supporting.
Kind Regards, BetUK
Great app
App is easy to navigate and no delays with deposits or withdrawals.
27 de diciembre de 2025
Respuesta de BetUK
We're thrilled to hear you're having a great experience with our app!
All the best,
BetUK
Unable to withdraw winnings
Signed up in may done a few bets which lost. Able to deposit and lose no problem. Won a couple this month ,try to withdraw and it triggered an account review 😂 can't get a straight answer as to where my money is or a timeframe for sorting it. Im still able to deposit and bet tho but not able to withdraw MY money? How does that make sense?
23 de diciembre de 2025
Respuesta de BetUK
Hi Stephen,
I appreciate you highlighting this perception. I want to assure you that account reviews are not triggered by winning or losing.
They are a standard part of our regulatory and security procedures, mandated by our licensing bodies (like the UK Gambling Commission). These checks are in place to ensure player protection, prevent fraud, and comply with Anti-Money Laundering (AML) regulations. They can be triggered by various factors, often when a player reaches certain transaction thresholds or when there's a first-time withdrawal request, regardless of the amount.
I have contacted you directly to advise on the successful completion of the review and withdrawals requested.
Kind regards, BetUK
Not as good as other sites
Just doesn’t offer the customer enough
Not enough options on football bets compared to other sites just a bit dull
21 de diciembre de 2025
Respuesta de BetUK
We appreciate your feedback and are always looking for ways to improve our betting options and overall experience. We'll take your comments on board as we continue to make improvements.
All the best,
BetUK
Absolute scam of a company games are…
Absolute scam of a company games are absolutely shocking played 50 pound eyes of horus at 1 pound spins 30x two scatters what a joke of a site
19 de diciembre de 2025
Opinión espontánea
Respuesta de BetUK
We're sorry to hear you're feeling unlucky and had such a poor experience with our slots.
We understand your frustration with the lack of bonus features and want to assure you that BetUK operates with integrity and adheres to all regulatory requirements. All our games use certified Random Number Generators to ensure fair and random outcomes.
All the best,
BetUK
Worst site ever
Worst site ever. Claiming they've released my funds but clearly they haven't n for me to find out if they really have, I have to wait 3 days. Yeah right dodgy as 🤬
12 de diciembre de 2025
Respuesta de BetUK
Hi there,
Thank you for your feedback regarding the delay with your withdrawal.
We completely understand your frustration when funds have been marked as released from our side but have not yet arrived in your bank account.
Once we process a withdrawal, it enters the inter-bank system which can take a few working days to clear; however, we are committed to ensuring this process is as transparent as possible for you.
Regards
The BetUK Team
Odds are good and the payments are…
Odds are good and the payments are fast, but limits are very low.
16 de diciembre de 2025
Respuesta de BetUK
Hi Alfonso,
We appreciate you highlighting our good odds and fast payment processing. We note the comment regarding low limits, and understand how this can affect betting strategies.
Limits are set for various reasons, including responsible gaming and operational considerations, and we aim to provide a balanced and secure environment for all players.
Kind regards,
Bet UK
Bet odds are quite difficult to…
Bet odds are quite difficult to understand and there isn’t enough options to chose to bet on good odds.
24 de noviembre de 2025
Respuesta de BetUK
Hi there,
Thank you for sharing your thoughts on our betting odds and market options. We recognise that understanding odds formats and finding competitive value are very important for players.
We provide guides to help explain different odds formats, and we continuously assess our pricing to ensure we offer a strong and varied sportsbook for our players.
Kind regards,
Bet UK
I have been trying to update my contact…
I have been trying to update my contact email for weeks and find, what should be simple, hugely complicated
14 de diciembre de 2025
Respuesta de BetUK
Hi John,
We acknowledge this feedback regarding the process of updating a contact email. We understand it is frustrating when a task that should be simple becomes complicated.
To ensure account security, email changes require specific verification steps, and our support team is available to guide players through this process efficiently.
Kind regards,
Bet UK
Respuesta de BetUK
Hello Adrian,
Thank you for the fantastic feedback.
We're delighted you're enjoying the site. Providing fast and reliable withdrawals is a top priority for us, so it's great to know we're getting it right for you.
We look forward to welcoming you back again soon.
All the best, BETUK
This company I can is without a doubt…
This company I can is without a doubt like
Comparing the ritz to faulty towers … a gamblers paradise for depositing yet the withdrawal can only be more pleasurable being in Hannibal’s locked cage.
All verification for my £2500 has been rejected
Driving licence, proof of address and now apparently my email address when even logged in to their account “does not exist “ is beyond a joke. I’ve screenshot my login details and my account details. Yet their emailed response is defiant that they do not hold an account with my email address.
Gambling sites we all acknowledge love to take your money via bank transfers direct, Apple Pay or PayPal with little legislation. When you win small (under £500) are happy to
Pay out as the algorithm plays a part both ways … they pay out , you as the customer are excited and then you ultimately end up depositing your full winnings on a chance
Your win big or bigger. Once that casino on their algorithm has to pay you …
The draw bridges come up and they want all your information to pay out. CASINOS HATE TO LOSE
Every option to not pay …
Let me make this clear don’t bet on this site and as for Bet uk I am not letting this lie. You will reimburse me eventually for not only my winnings that are rightfully mine but I will take this higher. In my email I sent all information will be sent to the gambling commission. Mark my words I will not allow you to extort another potentially vulnerable player in your quite frankly embarrassing manner of what should a professional company. You should always payout when it’s due … end of
12 de diciembre de 2025
Opinión espontánea
Respuesta de BetUK
Thanks for reaching out and sharing your experience.
We understand your frustration with the account verification process and want to assure you that BetUK is committed to resolving this issue for you as quickly as possible.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
Dreadful in summary
Dreadful in summary. Limit your stakes the minute you have a win (and I’m only a small stakes punter) and have then put unnecessary obstacles in the way of me getting my funds out before I can close my account
11 de diciembre de 2025
Respuesta de BetUK
Thanks for your feedback. We understand your frustration and we want to assure you that BetUK is committed to reviewing its policies and processes to ensure fairness and transparency for all players.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
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