Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a Footbuddy in January because my home office is chilly and no amount of layers would keep my feet warm. The Footbuddy has made a big difference - doing exactly as promised. Gentle warmth that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Genuinely fantastic product and my cat absolutely loves it. Got the rugbuddy under rug thing and the non slip insulating layer. It's cheap to run and warms up the room beautifully. Only thing not so i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely awesome product. Does exactly what it says it does! Also worth getting the underlay which is high quality in itself too. William is great and I highly recommend getting in touch with him if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good customer service and quick delivery. Works well in our static caravan and makes the living area a more pleasant place to be on cold nights. Not sure if it will make much difference to heating bil... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. Tienda de muebles
  3. Servicio técnico de calefacción y calderas
  4. Tienda de moquetas

Escrito por la empresa

A RugBuddy is like an electric blanket, designed to be placed under a rug to bring warmth exactly where you need it – under your feet. We are sole suppliers of RugBuddy under-rug heaters and FootBuddy heated foot mats. The products are CE Marked and comply with all relevant safety standards. The company has a high trust rating and was established in 2013 in the UK & EU. We operate a no-quibble 30 Days returns policy for your peace of mind.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(161)

30 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

BeWarmwer solutions are amazing and have transformed my garden office into an all year around room!

I have an aircon unit in my garden office that blows heat but I wasn't able to work in the office for 4 to 5 months of the year as it was too cold due to the cold seeping through the floor and my feet and legs were freezing cold. This has all changed now with the addition of my rugbuddy (and also with the thermal underlay that I had installed under the thin carpet) and I'm now able to use the room all year around and my feet are toasty. The beauty is that the rugbuddy can be used not only under the desk but also under my chair.

23 de octubre de 2024
Valorada con 5 estrellas sobre 5

Toasty toes

Happy with product. Delivery fine. Overall positive experience.
Got a rug buddy for our front room which gets chilly. It has taken the edge off and makes the room nice and cozy now. I added a smart plug so I can set it on a timer. Fantastic.

17 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Delivery was prompt

Delivery was prompt. Installation easy and after several weeks has proved a great boon!

7 de noviembre de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

Thank you for the feedback. We strive to make it as easy as possible.

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent, and my foot buddy arrived very quickly. Very pleased with this product.

22 de octubre de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

That's great to hear. Thanks for taking the trouble to write the review.

Valorada con 5 estrellas sobre 5

I stay in a ground floor flat with…

I stay in a ground floor flat with floor to ceiling windows. Ridiculously cold at floor level in winter despite turning central heating up. I bought a rug buddy and placed under rug beside the settee. This has made a massive difference - no more cold feet

8 de octubre de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

I'm pleased the RugBuddy is doing its job for you. Works well, doesn't it?! Many thanks for writing.

Valorada con 5 estrellas sobre 5

What a difference

Can't believe what a difference it makes in my home office

3 de octubre de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

That's great! Thanks for letting me know.

Valorada con 5 estrellas sobre 5

Fantastic for long periods stuck at a desk

My FootWarmer is fantastic. That extra warm glow under your feet, when you're stuck in front of a computer for too long -- wonderful. I also thought the company was very attentive, contacting me to double-check a typo I had made in the shipping address.

4 de noviembre de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

Always happy to help, Damon. Pleased the FootBuddy is working well for you.

Valorada con 5 estrellas sobre 5

No more cold yoga 😁

I have a cold excercise garden room, no matter how much I heated the room prior to my yoga - the floor was always cold. Shivasna was cold, unrelaxing and not to be lingered over. Not any more! With a rugbuddy, the UNDERLAY, a thin rug on top and my yoga mat - it is absolute bliss. Best purchase of 2024. BIG THANKYOU 🙏🏻🙏🏻🙏🏻

30 de septiembre de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

That's great! You don't want to be cold when practising Yoga. Wishing you well.

Valorada con 5 estrellas sobre 5

Brilliant and economical heat source

We have been using Rug buddies for years. They provide such a delightful heat, just where you need it. We decided to get two new Rug buddies as our daughter was using our original ones. They are better than ever. Can’t recommend them highly enough

12 de noviembre de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

Really appreciate the repeat business. Many thanks.

Valorada con 5 estrellas sobre 5

Easy to install

Easy to install - toasty mornings!
We’re really happy with the power of the rug buddy which we can feel after just two mins. The underlay was a big help.

21 de octubre de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

Thanks Dan. Good to hear the new 'Thermal Insulating Wool-Rich Rug Underlay for Cold Floors' has given you the result you wanted.

Valorada con 5 estrellas sobre 5

Rug buddy

Just bought the largest rug buddy for our conservatory and it definitely feels lovely and warm under your feet & now the nights are cooling down we can feel the difference it makes to the air temperature in general so it’s a great addition to a usually cold room that’s hard to heat this time of year :)

31 de octubre de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

Thanks so much for the review. Sounds like the perfect set-up.

Valorada con 5 estrellas sobre 5

Early days but so far on the colder…

Early days but so far on the colder nights we've had so far this autumn the rug buddy is proving a winner, especially for our cat!

29 de octubre de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

Ah well. You can trust a cat to find the cosiest spot! Thanks for writing.

Valorada con 5 estrellas sobre 5

Great products

I already have a RugBuddy which is excellent for the main lounge as I suffer from very cold feet. I bought a FootBuddy for where I do my admin and, once again, it does the job admirably. Love these products!

22 de julio de 2024
Logotipo de RugBuddy

Respuesta de RugBuddy

Thanks for the lovely review. So pleased the new FootBuddy is working for you. It's that time of year, isn't it?!

Valorada con 1 estrellas sobre 5

I purchased a large rug buddy (paid…

I purchased a large rug buddy (paid full price no offers) the rug buddy never heated properly, I contacted the owners who advised me to purchase another type of underlay which I did, this had no affect there is no heat I can feel, without the carpet and it’s bare it’s still not warm. I’ve never been offered a replacement or anything. Shocking product and service

1 de febrero de 2024
Opinión espontánea
Logotipo de RugBuddy

Respuesta de RugBuddy

I am truly sorry you didn't get the performance you wanted from your RugBuddy. After I sent you the troubleshooting guide, you described the RugBuddy as 'warm'. As the RugBuddy was on a ceramic floor, I recommended trying a more insulating underlay which can normally be expected to improve performance. I regret this hasn't happened in your case. Since then, I understand you have passed the RugBuddy on to a friend. A refund is not usual in such circumstances. Should you wish to return the RugBuddy, please get in touch with me by email.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más