Beyond Polish Opiniones 

171
•
TrustScore: 3 sobre 5

2,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have placed two orders from Beyond Polish. The items were fresh and authentic. On my second order, two items were left out of my order. One was a holiday 2026 launch and the other was a pull from th... Ver más

Valorada con 1 estrellas sobre 5

Done with this company. I’ve ordered multiple times over the past year and their marketing is basically a scam… offering $20 back on orders over $100 (only non-sale items), then putting everything you... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

After reading the reviews…l now know this company is questionable to order from. My experience was awful the CS was almost non existent. Hope people read the reviews before any purchases. I learn a va... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time. Their products are fresh, their shipping is fast, and their products range from what’s newest... Ver más

Información sobre la empresa

  1. Salón de manicura
  2. también en la categoría
  3. Farmacia

Información proporcionada por diversas fuentes externas

Since we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(171)

7 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I will not recommend Beyond Polish to anybody

I ordered 3 bottles of nail polish. when I got them ,they turned out to be the wrong colors. It was not a matter of shades about which the Beyond Polish warns but instead of purple I got grey nail polish. To return them I need to get permission from Beyond Polish, ship it at my expense and get only store credit (!). It means that I would have to order something else and pay shipment fee again(!). Automatically this nail polish become golden and there is no guarantee that they will not sent you the wrong color again. It's the worst company I've ever dealt with.

16 de diciembre de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Galina, thank you for the feedback. I apologize that you are unsatisfied with your order. Mistakes do happen and our team did do their best to ship only the polishes that you ordered. Our customer service team followed our standard return policy. If at any point you were unsatisfied with our service, our team is always willing to work with you to help give you what you want. Whether it is a refund or the correct polish colors.

Valorada con 5 estrellas sobre 5

Good Quality OPI gel Polish

I have recently ordered OPI gel polishes (total $151)from this website. Everything came on time and priority mail and the packaging was good, all the nail polishes are wrapped in bubble paper. I was little bit scared after reading the negative reviews, but it seems their gel polishes are good quality as I got so many compliments and all the bottles are full.
Please keep up the good work and maintain the quality.
Thanks!

3 de diciembre de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Debasmita,

Thank you for your sweet review. We love that you notice our efforts to package our orders well and that we keep our products to a high standard here at Beyond Polish. At the end of the day we just want our customers to be happy! We appreciate you!

Valorada con 5 estrellas sobre 5

LOVEEEEE

Beyond polish is honestly the best! They have everything and they ship super fast! I placed huge orders multiple times and never had a issue besides missing 3 bottles but they replaced them for me! In fact they sent me different colors that I asked and they didn’t have a problem! They shipped them out the second they said they would because I did get a confirmation email! They will never ignore an issue they will email you back unlike other companies! From the customer service agent to the manager super nice people! I will deffiently be placing bigger orders with beyond polish! I hope they start selling light elegance because I will def purchase every shade! If you’re coming here seeing the bad reviews those are fake all the polishes are 100% authentic all my opi polishes are from here every color I used to get in the salon I bought from beyond polish the people who are writing those reviews are competitors trying to take away their clients. They are legit everything is 100% authentic. Thank You beyond polish for your amazing customer service! You guys are the best!

16 de octubre de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Thank you for shopping with us! So happy to hear you loved your purchase and was satisfied with our customer service. We are looking forward to serving you again.

Valorada con 5 estrellas sobre 5

Great product & customer service

Have purchased from this company numerous times and have been very happy with them. They are not overseas, they are in Nevada which has been part of the US as long as I can remember. They do not sell knockoffs. I have been using OPI polish for over 20 years and what they send is authentic. So either some of these reviews are from competitors just uninformed. Had one bottle of polish that was not up to snuff and they immediately replaced it. So people, stop with the BS fake negative reviews. I know them when I see them and learn how to spell.

1 de octubre de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Betts,
Thank you for shopping with us and your kind review. We look forward to serving you again in the future :)

Valorada con 1 estrellas sobre 5

Here my review on this polish.

Here my review on this polish. It is generic and was never told. This gel polish is horrible. It does not last it peels in a week. I invested $450 in this gel polish. They will not refund me nothing. I took classes Cuz I thought I was doing something wrong. NOT AT ALL.. I am very upset with this company. Do Not BUY FROM THEM.

12 de septiembre de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Maureen,
We apologize for your experience with your DND Gel Polish. We uphold a high standard for quality and work with our brands to ensure this. We are happy to assist you with more product and application knowledge if you'd like to email us at hello@beyondpolish.com. We do not want you to feel like you are wasting your money; so please allow us to offer tips to make your gel polish worth the value :)

Valorada con 1 estrellas sobre 5

ONE order, two packages, double customs office stress!

I ordered one month ago some cnd shellac.
It was clear to me that it would take some time until I'll get it here in Germany.
BUT it's outrageous that 9 bottles Nailpolish are sent in two packages! Because of this I need to pay two times the customs! For one package with four polish (which arrived today) I paid 15,49€ customs (17,32 Dollar)!!! The other is still in the customs office! It's so outrageous to put ONE order in two packages! I'll never buy on this shop again! And if someone will ask me about my polish, I'll be honest and give the advice to not buy it on beyondpolish.com !!!

5 de agosto de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hey Yasmin! We have recently added DHL express as our international carrier , so that we no longer have to split up packages. we understand your concern about having to pay multiple customs fees, and we apologize for the inconvenience.

Valorada con 5 estrellas sobre 5

They sent 2 day priority mail wow!!

They sent 2 day priority mail wow!!! I did not pay it. Well packed. Product in good condition. I like China Glaze is good quality and not overpriced. Also free of 3 bad chemicals. Some of bad reviews here are because the person bought wrong product because of lack of knowledge. I did not return nothing yet... I don't know how they are about returns.

15 de julio de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Kattia,
Thank you for shopping with us and leaving us a kind review. You are appreciated! You may find our Returns & Exchanges Policy on our website :) We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I had a great experience with this…

I had a great experience with this company. I was nervous at first that it was an overseas company when I made my order but after the Customer Service rep talked to me and assured me that it wouldn't take six weeks to receive the product I ordered, the order went great. I received the order very quickly, the gentleman that I talked with was wonderful and very helpful. I am very happy with my purchase and will purchase from this company again.

7 de junio de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Bailey,
Thank you for shopping with us at Beyond Polish. We are happy you received your order in a timely fashion :) We look forward to serving you again in the future.

Valorada con 1 estrellas sobre 5

I ordered from beyond polish and be…

I ordered from beyond polish and be polish I ordered would not dry. I reached out to customer service and they told me I needed a lamp to dry my nails! I sent the(16.99) polish back . They gave me credit but I was out my shipping which was over (5.00)! Then the company would not send me a refund. The only give store credit. So you have to buy from them again or they keep the money. I order some lotion and a bottle of shampoo to use my refund. I had to pay over (7.00) for shipping again. I would not ordered from this company again. Which I had read the reviews before I wasted my money.

7 de mayo de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Tonya, thank you for shopping with us. We apologize for the misunderstandings. You ordered a gel polish which requires a UV lamp, yes. We do explain on our website that some products are made for professional use and require certain knowledge to avoid improper use. You will also find our Returns & Exchanges policy on our website as well; items that are returned will be issued store credit towards the next purchase or an exchange.

Valorada con 5 estrellas sobre 5

I don't typically write reviews (seems…

I don't typically write reviews (seems like no one ever does unless the product/service is amazing or terrible), but I'm actually surprised at the reviews saying Beyond Polish is selling counterfeit OPI. I found them online because of their low prices, and I was skeptical, but I decided to give it a try and I bought their OPI. I’ve never noticed anything different with the quality from other OPI bottles I have, it’s still the same OPI quality that I know. Now I only ever buy my nail polish from them, and I’m writing this review because I want to be able to keep buying my polish from here and I don’t want the negative reviews to hurt the business!

24 de abril de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi L,
Thank you for your kind review; it's true! We sell authentic bottles from the original brands :) Thank you for shopping with us, we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Are your customers psychos or what???

from reading the other reviews has made me nervous to buy from here. are they REALLY counterfeit or not??? i know, because i sell online as well, that the people who review me, are TOTALLY CRAZED. no one really ever says anything nice and 100% of the time what was screwed up was their fault for not understadning that amazon PRIME is only available if you BUY FROM SOMEONE WHO SELLS PRIME. I DID NOT EVER, DO NOT, nor EVER WOULD BECOME an Amazon Prime Seller. but becuz some customers are totally stupid & dont know how to read, my metrics suffer. i want to try for the wholesale on this site, but i dont know what to do now. Does anyone who is LEVEL-HEADED have any input? i would love to hear from you!!! Thanks so very much!!! my email is
code313 @ mac.com (take out the spaces...they dont allow u to put your email up on here) please email me with "Beyond Polish" as the subject title. Cheers folks!!!!

21 de abril de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

I tried one of the two polishes I…

I tried one of the two polishes I ordered a couple of weeks ago, and after it dried on my nails quickly, I could tell that the quality was not the OPI authentic polish I was expecting. The color is beautiful but my nails did not have the shine that the OPI nail enamel produces. Needless to say, I will not order from Beyond Polish again.

20 de abril de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Robyn, I am so sorry to hear that you were unhappy with your order! I can assure that all of our polishes are authentic. Please reach out to our team at hello@beyondpolish.com and we would be more than happy to help you.

Valorada con 1 estrellas sobre 5

BUYER BEWARE

BUYER BEWARE

They sell knock off stuff and try to pass it as the real thing.

17 de abril de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Nat, I am sorry that you were not happy with your order! The DND polish that you ordered uses different bottles for the Mood Change polish that you ordered. We work closely with the DND team and can assure you that all of our products are genuine.

Valorada con 1 estrellas sobre 5

BEWARE ..

BEWARE ... shady business practices ahead... these people are scam artist and hide behind the “ family business” moto... they said they were refunding me for sub standard polish not only argued with me about it, then went as far as to say they refunded me but low and behold they refunded the wrong account?!? And I’m just stuck with that. Lol. These people suck and have the nerve to charge for shipping BOTH WAYS you might as well use your amazon prime. It’s the same quality. STEER CLEAR

25 de febrero de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Brooke, I am sorry to hear that you had this experience! We are a family business and definitely do not hide behind this, we strive to provide quality customer service. After reviewing your situation, our customer service member maintained professionalism and did not argue with you. He tried to work with you to resolve your problem and even offered to cover shipping for your return. As for your refund, we can only refund to the original account that was used for payment. It's impossible for us to refund to any other account since there was no other information collected . I apologize that there was any miscommunication!

Valorada con 2 estrellas sobre 5

Counterfeit goods -avoid

Counterfeit goods and a very poor returns policy if you're not happy, avoid at all costs

5 de febrero de 2019
Opinión espontánea
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Respuesta de Beyond Polish

Hi Andrea, I am sorry to hear about this! The CND Top & Base Coat you purchased happened during a time when CND went through a branding update. CND updated their logo, labels and packaging. I apologize for any miscommunication!

Valorada con 3 estrellas sobre 5

Currently a 3 star only because I have…

Currently a 3 star only because I have yet to receive my product and the many emails have been very conflicting. I had ordered multiple dip powders .. I cannot remember the exact day however the 80+ dollars was taken out of my account on the 21st. It being the 27th with no email from them regarding confirmation or tracking, I email them. I receive a reply very quickly however very short, stating my order number and a sentence or two stating that I will receive an email when my order ships. I replied asking how long it takes? It has been at least 6 days & it says normally 1-2 to be processed. I receive another reply stating my order was shipped the 20th & they sent an email with tracking— however I have checked all mailboxes including scam/junk & there was no email. Also... what company would ship prior to receiving payment? My payment was not processed until the 21st. I have yet to receive the product.. & am very worried I won’t recieve it at all.

27 de noviembre de 2018
Opinión espontánea
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Respuesta de Beyond Polish

Hi Lindsey, after reviewing your situation I'm glad to see that our customer service member did maintain consistent communication with you. We were able to share the proper tracking number after realizing it was being sent to the incorrect email address due to a minor typo. I'm so glad that you received your order! I hope you shop with us again soon.

Valorada con 5 estrellas sobre 5

BEYOND POLISH took care of me (& my nails) like little sisters.

OK My mother died, & out of nowhere I started chewing my cuticles. So I had tips glued on to keep my skin away from me because you know that's like chewing a plastic take out spoon. It's not going to happen.
But I couldn't make it to the salon every two weeks for upkeep. That's where BEYOND POLISH comes in. I found my same color there at half the price of drugstores & I wrote to them THREE times with questions, and they answered three times, & you could tell they put time into the answers. One response even had a note from one woman to another saying "tell her..."
I love this company. Tender loving customer care & prices virtually half of the chain drugstore near my home. I'll never shop there again for nail supplies. BEYOND POLISH is a 5 star source.
PS my nails look great after 5 weeks.

29 de marzo de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered shellac base and top coat…

I ordered shellac base and top coat from beyond polish. It takes 15 days to arrive as the tracking record says your package will arrive in 8 days. After an email and a lot of phone calls, the guy from beyond polish said he or the shipping agent didn’t know where the package is and hopping will arrive within 48 hours if not we will ship you again. What makes me disappointed was I ordered the item because it was urgent but, beyond polish didn’t understand or doesn’t care about my time. It was my first time ordering and will never go back to them again!!!

21 de marzo de 2018
Opinión espontánea
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Respuesta de Beyond Polish

Hi Getachew, I apologize for this miscommunication! Our customer service team strives to help our customers. We're here to make you happy. We will review this with the rest of our customer service team and will find any opportunities to improve service. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Beyond polish has been awesome

Beyond polish has been awesome! They offer the best prices on nail polish and other manicure supplies. They also have really friendly and helpful customer service. I will recommend this to others and purchase from them again in the future!

20 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Beyond Polish!

I’ve ordered from Beyond Polish a few times and have never been disappointed. Great prices and quick shipping. My most recent order I realized I ordered a polish I already had, and Laura in customer service was so helpful in removing it before my order shipped. Great response time and super nice. Definitely will continue to order from them and would highly recommend to anytime!

14 de febrero de 2018
Opinión espontánea

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