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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 3 pairs of Lucky Brand Jeans via Big Apple Buddy… You can’t order directly from their website outside of America so using Big Apple Buddy was a useful workaround… I gave BAB the de... Ver más

Valorada con 5 estrellas sobre 5

I ordered a Coach Erin bag for my daughter's birthday. The bag is not available in the UK, so the only option was to try and get delivered from somewhere in the US. Discovered the Big Apple Buddy webs... Ver más

Valorada con 5 estrellas sobre 5

I ordered a Coach bag which I couldn't source anywhere in the UK. I researched the company in terms of reviews, delivery, customer services, tax charges and decided to order. I'm so glad I did. I was... Ver más

Valorada con 5 estrellas sobre 5

Excellent process with actual customer service! First the ordering process was easy, the tracking accurate, the driver called me as I was not home at the time making it easy for me to let him know w... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

698 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,6

Todas las opiniones

(698)

38 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very friendly and quick service

Very friendly and quick service. It took less than a week from I placed my order til I received the goods in Norway. They followed up all the way through and checked in with me after I received the goods to check that everything was ok.
I will use the service again and can highly recommend them!

Hakan Olsson
Norway

7 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big Apple Buddy a dream to deal with

I was nervous ordering an expensive electronic item from a service I had not tried however Big Apple Buddy thankfully were a dream to transact with. I was kept informed all through the procurement and delivery process and my goods landed fast from New York to Australia, in perfect condition. All domestic customs costs were clearly estimated in the process, and I was able to make additional local tax payments fast, ensuring delivery was not delayed.

I am not one for writing reviews, but the manner in which I was treated in my transaction with Big Apple Buddy and the speed and efficiency of the service warrants major praise.

I would not hesitate to use them again, and Phillis Chan and the founders of Big Apple Buddy have set the bar very high for online shopping services everywhere to try and be as good!

18 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely perfect

Absolutely perfect

Not necessarily a simple situation: delivery of a product from the USA to France, not imported by the manufacturer.

The delivery was impeccable and what can I say about the customer service... There was a glitch during delivery and the customer service was way above the standards of customer services we know in France. Listening, caring, active, reactive... I'm impressed and I'll definitely call on them for my next import if the product is in the catalog!

A huge thank you to the whole team!

30 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company and best service

the order has been correctly processed and delivered. No damages or delays. The quality of the product was excellent. the communication/service with the company was excellent. Many thanks to Phillis Chan.

Charlotte Issa, Frankfurt, Germany

13 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great service!! I live in the Netherlands and the customer service (Phillis) aswell as the shipping and track service from FedEx, it was all perfect.
I really would recommend Big Apple Buddy!

13 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Trustworthy Company

This is by far the best customer service,

Original premium items, which ship to the UK by Fedex that makes it easy to track,

excellent customer service

27 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% Reliable & Legit

100% Reliable, ordered my product and received it within 7 days from USA to Thailand. Great customer service as well. Well recommended for people who wants to shop for US products and ship it anywhere in the world !

11 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company I would reccomend.

Everything went smooth with this company.
I wanted to order some Govee Glide Wall Lights to add lightning to my gaming setup but Amazon and any other company i looked into doesnt ship to my country so this company saved my day because after i ordered it from them the govee lights arrived in perfect condition within 2 weeks and now i can finally complete my setup.

23 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

I made an order from Portugal. My order was delivered at the expected time with a nice message inside without any damage or any other problems. The website had the status of the package at every stage so I always felt informed.

18 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yoga 7i (16″ Intel) 2 in 1 Laptop…

Yoga 7i (16″ Intel) 2 in 1 Laptop i712700H 32gb Intel Arc. Its impossibly difficult to find this machine in
Europe.
BigAppleBuddy made it happen. Very well packaged and arrived on time, even a day earlier.
Exelent service and will shop there again in the future.

13 de marzo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good and easy shopping service. But beware of extra costs.

Nice and handy shopping service if you want to buy items from the US. Customer service is excellent with swift responses on emails. Really nice is that little details are also thought about like including handwritten 'thank you' notes with orders. This makes it all a little more pleasurable and special to do business with this company. Shipping is also fast.

Just be aware of the costs that can accumulate. Significant shipping fees and service fees can be added up on to the product costs. Also for returns and warranty you'll have to go back to BAB to get it sorted as purchase invoices (from the supplier) will not be sent out to clients and will be kept with BAB. So you then have to pay for the return shipping costs to the US and also an additional service fee for BAB.

Overall a good, easy and trustworthy service. Just be aware of extra costs when you go this route.

19 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very reliable

My first time to use this store. Very satisfied. Purchased item arrived through fedex in very good condition and in an earlier date.

10 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I felt like a honored customer

I felt like a honored customer in this store. The item (Amazon Kindle Scribe E-Reader 10.2Display With Premium Pen 64Gb - 2022 - Gray) send from US to Czech republic by FedEx. It was delivered on estimated day. The care from Phillis Cham was personal and with interest if after delivery item is OK and my order fullfilled my expectation. I have to say, you exceeded may expectation and make my day better. Thank you and wish all of your customers same experience.
Jelena

11 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience

Good buying experience. More importantly the logistics are well managed. BigApple post sale follow up was excellent. Goods received as ordered.

15 de diciembre de 2022
Opinión espontánea

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