I ordered 3 pairs of Lucky Brand Jeans via Big Apple Buddy… You can’t order directly from their website outside of America so using Big Apple Buddy was a useful workaround… I gave BAB the de... Ver más
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Consulta las opiniones de los clientes
I ordered a Coach Erin bag for my daughter's birthday. The bag is not available in the UK, so the only option was to try and get delivered from somewhere in the US. Discovered the Big Apple Buddy webs... Ver más
I ordered a Coach bag which I couldn't source anywhere in the UK. I researched the company in terms of reviews, delivery, customer services, tax charges and decided to order. I'm so glad I did. I was... Ver más
Excellent process with actual customer service! First the ordering process was easy, the tracking accurate, the driver called me as I was not home at the time making it easy for me to let him know w... Ver más
Información sobre la empresa
- Servicio de despacho de mercadería
- también en la categoría
- Mercado online
- Servicio de envíos
Información de contacto
New York, Estados Unidos
- hello@bigapplebuddy.com
- www.bigapplebuddy.com
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No ha contestado las opiniones negativas
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Very friendly and quick service
Very friendly and quick service. It took less than a week from I placed my order til I received the goods in Norway. They followed up all the way through and checked in with me after I received the goods to check that everything was ok.
I will use the service again and can highly recommend them!
Hakan Olsson
Norway
Product arrived to Australia in good…
Product arrived to Australia in good condition and in the time frame expected. Product was a laptop.
Really professGreat serviceional service
Really professional service
Keep to their promise and keep you always informed .
Regards,
Nico Gordon
Big Apple Buddy a dream to deal with
I was nervous ordering an expensive electronic item from a service I had not tried however Big Apple Buddy thankfully were a dream to transact with. I was kept informed all through the procurement and delivery process and my goods landed fast from New York to Australia, in perfect condition. All domestic customs costs were clearly estimated in the process, and I was able to make additional local tax payments fast, ensuring delivery was not delayed.
I am not one for writing reviews, but the manner in which I was treated in my transaction with Big Apple Buddy and the speed and efficiency of the service warrants major praise.
I would not hesitate to use them again, and Phillis Chan and the founders of Big Apple Buddy have set the bar very high for online shopping services everywhere to try and be as good!
Absolutely perfect
Absolutely perfect
Not necessarily a simple situation: delivery of a product from the USA to France, not imported by the manufacturer.
The delivery was impeccable and what can I say about the customer service... There was a glitch during delivery and the customer service was way above the standards of customer services we know in France. Listening, caring, active, reactive... I'm impressed and I'll definitely call on them for my next import if the product is in the catalog!
A huge thank you to the whole team!
Great company and best service
the order has been correctly processed and delivered. No damages or delays. The quality of the product was excellent. the communication/service with the company was excellent. Many thanks to Phillis Chan.
Charlotte Issa, Frankfurt, Germany
Great service!
Great service!! I live in the Netherlands and the customer service (Phillis) aswell as the shipping and track service from FedEx, it was all perfect.
I really would recommend Big Apple Buddy!
A Trustworthy Company
This is by far the best customer service,
Original premium items, which ship to the UK by Fedex that makes it easy to track,
excellent customer service
100% Reliable & Legit
100% Reliable, ordered my product and received it within 7 days from USA to Thailand. Great customer service as well. Well recommended for people who wants to shop for US products and ship it anywhere in the world !
Great company I would reccomend.
Everything went smooth with this company.
I wanted to order some Govee Glide Wall Lights to add lightning to my gaming setup but Amazon and any other company i looked into doesnt ship to my country so this company saved my day because after i ordered it from them the govee lights arrived in perfect condition within 2 weeks and now i can finally complete my setup.
Great service!
I made an order from Portugal. My order was delivered at the expected time with a nice message inside without any damage or any other problems. The website had the status of the package at every stage so I always felt informed.
Yoga 7i (16″ Intel) 2 in 1 Laptop…
Yoga 7i (16″ Intel) 2 in 1 Laptop i712700H 32gb Intel Arc. Its impossibly difficult to find this machine in
Europe.
BigAppleBuddy made it happen. Very well packaged and arrived on time, even a day earlier.
Exelent service and will shop there again in the future.
Good and easy shopping service. But beware of extra costs.
Nice and handy shopping service if you want to buy items from the US. Customer service is excellent with swift responses on emails. Really nice is that little details are also thought about like including handwritten 'thank you' notes with orders. This makes it all a little more pleasurable and special to do business with this company. Shipping is also fast.
Just be aware of the costs that can accumulate. Significant shipping fees and service fees can be added up on to the product costs. Also for returns and warranty you'll have to go back to BAB to get it sorted as purchase invoices (from the supplier) will not be sent out to clients and will be kept with BAB. So you then have to pay for the return shipping costs to the US and also an additional service fee for BAB.
Overall a good, easy and trustworthy service. Just be aware of extra costs when you go this route.
Very reliable
My first time to use this store. Very satisfied. Purchased item arrived through fedex in very good condition and in an earlier date.
I felt like a honored customer
I felt like a honored customer in this store. The item (Amazon Kindle Scribe E-Reader 10.2Display With Premium Pen 64Gb - 2022 - Gray) send from US to Czech republic by FedEx. It was delivered on estimated day. The care from Phillis Cham was personal and with interest if after delivery item is OK and my order fullfilled my expectation. I have to say, you exceeded may expectation and make my day better. Thank you and wish all of your customers same experience.
Jelena
good experience
fast shipping, arrived early, polite customer service.
Very good experience
Good buying experience. More importantly the logistics are well managed. BigApple post sale follow up was excellent. Goods received as ordered.
Excellent shopping experience
Extremely professional and an absolute pleasure to deal with every step of the way. You get what you order and on time
Excellent well done Big Apple Buddy
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