Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... Ver más
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Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... Ver más
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I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... Ver más
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Ben is the best customer service person I have ever dealt with in the past. He’s such a nice guy professionally, excellent in explaining things to your understanding, he’s such a genus in his job. I... Ver más
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Decided to transfer to a different payroll company as I’d had a few issues with my previous one. What a breeze!!! Contacted by a friendly group of people- all information provided swiftly with a clear... Ver más
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Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. We’re a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and we’ll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but we’ll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, Reino Unido
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A dependable and highly responsive agency, they consistently demonstrate a strong commitment to handling payments efficiently and without delay. Their proactive approach ensures that any queries or issues are addressed quickly, with clear communication and a solutions-focused mindset. Their reliability and willingness to act promptly instills trust, particularly when it comes to keeping processes smooth and on track.

Respuesta de Big Fish Group
Always paid on time. Hassle free service. Can recommend.

Respuesta de Big Fish Group
Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now started working with few umbrellas on an approved list due to change in legislation, which I am not happy about! If you can chose BigFish as your umbrella, definitely do so

Respuesta de Big Fish Group
I have been with Bigfish for 5 years. They are really helpful and responsive and always willing to help. I have been paid mostly on time and also I took my pension through them which is great. I have valued their honesty and support. Only moving as have to move due to changes in requirements.

Respuesta de Big Fish Group

Respuesta de Big Fish Group
Really good Umbrella company. They set up my payroll account quickly, set up a pension account and holiday pay saving scheme. All my emails were quickly responded to. Very helpful customer service staff. Would recommend.

Respuesta de Big Fish Group
Good people working hard to offer a good service.

Respuesta de Big Fish Group
Good communication, friendly, helpful service provided.

Respuesta de Big Fish Group
Big Fish does everything one needs - payments made on time, very quick response to any queries which are resolved promptly. I would thoroughly recommend Big Fish.

Respuesta de Big Fish Group
From a client point of view, excellent to deal with, prompt, efficient, knowledgeable and a friendly team. Pleased they are part of our PSL in terms of payroll companies we use.
The service they offer the candidates, is second to none. Available out of hours which is a huge plus.

Respuesta de Big Fish Group
Always quick to pick ip the phone, and questions/ problem are always resolved.

Respuesta de Big Fish Group
Very professional and punctual.
I spoke to Becky, very good at her job, every question i asked she was able to answer.
Absolutely Brilliant.

Respuesta de Big Fish Group
Everything went so smoothly and efficiently
Thanks to Jennie.

Respuesta de Big Fish Group
So helpful and well spoken jennie was brilliant

Respuesta de Big Fish Group
Good customer care

Respuesta de Big Fish Group
Jennie was amazing. Quick and provided support whenever needed

Respuesta de Big Fish Group
Jenni is fantastic on the phone to deal with no issues or anything really helpful professional

Respuesta de Big Fish Group
Glad to be back with big fish they treated me good before I'm sure they will again thank u Jennie

Respuesta de Big Fish Group
disgusting company do not use they made an error earlier this year and they are now demanding i pay within 7 days disgusting. plus they do not pay you on time. DO NOT USE,
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