Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... Ver más
La empresa ha respondido
Ben is the best customer service person I have ever dealt with in the past. He’s such a nice guy professionally, excellent in explaining things to your understanding, he’s such a genus in his job. I... Ver más
La empresa ha respondido
Decided to transfer to a different payroll company as I’d had a few issues with my previous one. What a breeze!!! Contacted by a friendly group of people- all information provided swiftly with a clear... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. We’re a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and we’ll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but we’ll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
Información de contacto
Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, Reino Unido
- 01925 989800
- cs@bigfishgroup.co.uk
- www.bigfishgroup.co.uk
4,7
Excelente
414 opiniones
No consta que haya invitado a opinar recientemente
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Professional
Professional, warm and welcoming introduction from Becky Jones, felt really at ease giving my personal information. Becky was not only professional, she was personable, relatable and understood any concerns I may have raised.
In addition, Jennie Cox was also helpful, approachable and quick in responding to email queries. Both ladies are a credit to your company, I am fully happy and content knowing I have received 100% customer service for your employees.
Thank you ladies :)
6 de noviembre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you for choosing us and for leaving such a positive review!
Becky dealt with me great
Becky dealt with me great. Any issues I had she sorted quickly which made my life really easy
5 de noviembre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thanks for sharing your experience! We're glad we could support you.
Respuesta de Big Fish Group
Your kind words mean a lot to us — thank you!
Very efficient staff Jennie Cox was…
Very efficient staff Jennie Cox was very quick to respond to my emails.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you for the 5 stars! We're delighted we could help.
New starters looking for realibilty
I have just started with this company, nothing was too much trouble. Guided me through all the processes, quickly responded to phone calls or emails.
Easy to complete and set up. Really professional to deal with.
I would highly recommend.
28 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thanks for the lovely review! We're always here if you need anything.
Smooth communication throughout
Smooth communication throughout, very professional and really appreciated all the updates
20 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you so much for your review! We're really glad you had a great experience.
Jennie was v helpful
30 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you so much for your lovely feedback — we really appreciate it! 😊
Great experience with Big Fish Group
Great experience with Big Fish Group. Jennie was really kind and helped me set up my payroll quickly and clearly. Amazing service — thank you!
28 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
That’s wonderful to hear! Thanks for choosing Big Fish and for your kind words.
Jennie was very fast at responding and…
Jennie was very fast at responding and helped me greatly
28 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Your feedback means a lot to us — thank you for your support! 🌟
A painless and simple process
A painless and simple process,and lady named
Jennie Cox made sure.
28 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
We’re thrilled you’re happy with our service — thanks for the 5 stars! ⭐
Jennie was very helpful outstanding…
Jennie was very helpful outstanding service
27 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you for the great review! We’re so glad we could help and make things easy for you.
Jennie was brilliant throughout
Jennie was brilliant throughout. Awesome job
27 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you so much for your lovely feedback — we really appreciate it! 😊
Easy to get in contact with and very…
Easy to get in contact with and very helpful with any questions you have.
23 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thanks a million for your review! Hearing that you’re happy with our service makes our day. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Donna was very quick to reply and make…
Donna was very quick to reply and make sure I got all information I was after. Good company to do business with . 😀
Very helpful!
23 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
We really appreciate you taking the time to share your feedback. It’s wonderful to know our team met your expectations — thank you for choosing us and for being part of our community!
Very helpful and quick response
Very helpful and quick response
23 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you for sharing your positive experience! We’re so grateful for your trust and kind words. Our team works hard to deliver the best service possible, and it’s always rewarding to know it’s appreciated. 💛
Prompt service very polite and…
Prompt service very polite and knowlegeable. Both Becky and Jennie were more than helpful.
22 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thank you so much for your kind words — we really appreciate your feedback! ⭐
Experience its briliant thank you
Experience its briliant thank you Jena.
21 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Thanks for your lovely review! We’re so pleased we could help. 👏
Big Fish are a great company to deal…
Big Fish are a great company to deal with.They always sort any issues right away, and get back to you right away. Shoutout to Jodie and Becky
22 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
Your feedback made our day — thanks so much for choosing us! 💙
Respuesta de Big Fish Group
Thank you so much for your kind words — we really appreciate your feedback! ⭐
Becky was friendly and professional
Becky was friendly and professional
20 de octubre de 2025
Opinión espontánea
Respuesta de Big Fish Group
So glad to hear you had a great experience with us, thank you for sharing! 🙌
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