My BGE is not only the best looking barbecue I have owned in nearly fifty years, but it is by the far the most controllable and versatile by a long margin. I have cooked more on this in three months... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The most amazing product I have ever purchased! We are using the egg constantly and continued to be amazed at how delicious everything tastes! I would highly recommend this bbq to anyone who loves foo... Ver más
I love my Big Green Egg!!! This is possibly the best money I have ever spent. Used at least twice a week if not more in all winds & weathers & it never fails to impress. Solid quality item, extr... Ver más
La empresa ha respondido
Great delivery service prompt and well packed. I had an issue where the bank authorisation did not go through, so completed a second one to find that both had been processed. Telephone conversation wi... Ver más
La empresa ha respondido
Información sobre la empresa
- Zona BBQ
- también en la categoría
- Área de barbacoa
- Asador
- Tienda de parrillas
Sobre Big Green Egg UK
Escrito por la empresa
THE ORIGINAL.
THE BEST.
SINCE 1974.
SHARING EXPERIENCES FOR 50 YEARS.
Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.
OUR EGG RANGE
EXPLORE
EXPLORE ACCESSORIES
EXPLORE CHARCOAL
JOIN THE CLUB
Lifetime Warranty
A lifetime with the EGG
We were the first ceramic grill maker in the world to stand behind our products by offering a Limited Lifetime Warranty – something we've done for over 50 years.
Today, each Big Green Egg is inspected and certified to be the highest quality product of its kind, and we continue to offer best-in-class customer service and warranty support to our customers.
Información de contacto
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Big Green Egg UK
Hi Stephen,
Thanks for leaving us a 5-star review. We're delighted to hear how happy you are with your EGG, and our accessories.
Best wishes,
Big Green Egg Customer Service Team
Great delivery
Great delivery, the delivery person went above and beyond to help my wife get the egg into the house at no extra cost. Thank you and what a great product
15 de mayo de 2026
Respuesta de Big Green Egg UK
Hi Ralph,
Thanks for leaving us a 5-star review. We're so happy to hear about your positive delivery experience, and that the driver went above and beyond.
We hope you enjoy cooking on your Big Green Egg!
Best wishes,
Big Green Egg Customer Service Team
Customer communications clear and prompt
Customer communications are clear and prompt, and after sales service has been excellent.
14 de mayo de 2026
Respuesta de Big Green Egg UK
Hello Mark,
Thank you for leaving us a 5-star review. We're so glad to hear you've had such a positive experience.
Best wishes,
Big Green Egg Customer Service Team
So Quick!
So quick! Excellent delivery service - all my accessories arrived very promptly. all present and correct.
26 de mayo de 2026
Respuesta de Big Green Egg UK
Hi Sarah,
Thanks for leaving us a 5* review. We are so pleased to hear your accessories arrived promptly and correctly.
Best wishes,
Big Green Egg Customer Service Team
Bought a replacement cover for my green…
Bought a replacement cover for my green egg as the original cover was starting to rip / become very stiff after being exposed to the sun for years.
New cover which is made of a different material fits nicely - hopefully will last a good few years
25 de mayo de 2026
Respuesta de Big Green Egg UK
Hi Jackie,
Thanks for leaving us a great review. We're so glad to hear the new cover fits nicely. We hope it provides excellent protection for many years to come!
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hello Steve,
Thanks for leaving us a 5-star review. We're so glad you enjoy using our products and that they were delivered quickly!
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hello Paul,
Thanks for leaving us a five-star review. We are so glad to hear you are happy with your order and our quick delivery!
Best wishes,
Big Green Egg Customer Service Team
Delivered super quick and this just…
Delivered super quick and this just works out of the box very coool
20 de mayo de 2026
Respuesta de Big Green Egg UK
Hello,
Thanks for leaving us a five-star review. We're so happy to hear you received your order quickly and are enjoying using your Predictive Thermometer.
Best wishes,
Big Green Egg Customer Service Team
everything was delivered promptly and…
everything was delivered promptly and in perfect condition.
19 de mayo de 2026
Respuesta de Big Green Egg UK
Hello,
Thank you for sharing your positive experience! We're so glad everything arrived quickly and in perfect condition.
Best wishes,
Big Green Egg Customer Service Team
Delivered on time and driver eas…
Delivered on time and driver eas helpful,cant wait to use itover the next few days, I have always wanted a green egg, bring on the summer and tje many slow cooks.
19 de mayo de 2026
Respuesta de Big Green Egg UK
Hello,
Thank you for leaving us a 5-star review. We're so happy to hear your delivery went well and you're excited about your new Big Green Egg!
We hope you enjoy a summer of cooking on your EGG!
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hello,
Thanks for leaving us a five star review. We're delighted to hear how happy you are using our charcoal.
Best wishes,
Big Green Egg Customer Service Team
Excellent throughout
The product speaks for itself, but the whole process - from delivery, assembly customer support is very good indeed.
6 de mayo de 2026
Respuesta de Big Green Egg UK
Hello,
Thank you for leaving us a great review. We're so pleased to hear you had such a positive experience with our entire process, from ordering through to delivery and assembly.
We hope you've enjoyed cooking on your Big Green Egg!
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hello Steve,
Thank you for leaving us a 5-star review. We're pleased to hear that your order arrived so swiftly.
Best wishes,
Big Green Egg Customer Service Team
Brilliant customer service
Brilliant customer service. Pity about the useless couriers.
28 de abril de 2026
Respuesta de Big Green Egg UK
Hi Paul,
Thanks for leaving us a 5-star review. We're happy to hear that we could assist you, but apologies for any issues that you experienced with the courier.
Best wishes,
Big Green Egg Customer Service Team
Very quick & the product of excellent…
Very quick & the product of excellent quality. My green egg is over 12 years old & in regular use. The green egg charcoal has kept it in great condition.
11 de mayo de 2026
Respuesta de Big Green Egg UK
Hello Bob,
Thanks for leaving us a 5-star review. We're so glad to hear that your EGG has had a lot of use over the last 12 years! Thanks for your positive feedback regarding our charcoal.
Best wishes,
Big Green Egg Customer Service Team
Always a fantastic experience shopping…
Always a fantastic experience shopping with Big Green Egg. Their products and customer service are first class.
11 de mayo de 2026
Respuesta de Big Green Egg UK
Hi Amanda,
Thank you for leaving us a great review! We're so happy you consistently have a fantastic experience with us.
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hi Jayesh,
Thanks for leaving us a review. We're glad your order arrived in time for your BBQ, and that you found our website easy to navigate.
Best wishes,
Big Green Egg Customer Service Team
Just great
I have enjoyed a big green egg for many years and have always had a great experience ordering from the official site. The table is fantastic, was easy to assemble and has helped turn our egg from a heavily used and much loved BBQ to an outdoor kitchen that is an absolute joy to use. Delivery was neat, on time and with everything suitably protected. I contacted help up-front to confirm some details about the product I ordered and they were super helpful. Big green egg is a premium product line and the service I have always received has aligned nicely with that expectation.
29 de abril de 2026
Respuesta de Big Green Egg UK
Hi Fred,
Thank you for leaving us such a great review!
We are so glad to hear that your new table has transformed your Big Green Egg into an outdoor kitchen you love. It's wonderful to know that our service and product quality consistently meet your expectations. We're always happy to help!
Best wishes,
Big Green Egg Customer Service Team
Arrived on time and well package
Arrived on time and well package. Slight redesign had me concerned initially but I was able to use existing fittings to attach it.
22 de abril de 2026
Respuesta de Big Green Egg UK
Hi Harry,
Thank you for leaving us a five star review. We're glad to hear your order arrived promptly.
We hope you're enjoying cooking on your Big Green Egg!
Best wishes,
Big Green Egg Customer Service Team
Respuesta de Big Green Egg UK
Hi Johanna,
Thank you for leaving us a 5-star review. We're delighted to hear your feedback regarding our communication, and the speed of your delivery.
Best wishes,
Big Green Egg Customer Service Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.