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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time there for us, family of 3. We all thoroughly loved our 2 days there. Excellent service, staff were friendly and super helpful. Great atmosphere in and around the place. Amazing trails, so w... Ver más

Valorada con 5 estrellas sobre 5

Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Ver más

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Valorada con 3 estrellas sobre 5

Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Ver más

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Información sobre la empresa

  1. Centro de deportes de aventura
  2. Servicio de alquiler de bicicletas
  3. Tienda de reparación de bicicletas
  4. Tienda de bicicletas
  5. Café
  6. Atracción turística

Escrito por la empresa

The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,7

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1487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

1st time at a BPW

1st time at a BPW can't fault anything, friendly helpful staff amazing trails can't wait to re visit

18 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Nice one Keith 🙌
We love hearing that first-time visitors leave with nothing but good things to say 👊

Thanks for the kind words about the team and trails. We'll be ready for your return visit.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Fantastic bike park with so much to do…

Fantastic bike park with so much to do for everyone. Uplift team work quickly even in busier spells. Great cafe and repair centre with helpful staff. Definitely will be back, really enjoyed our experience! Thanks BP Wales

18 de julio de 2026
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Respuesta de BikePark Wales

Kim, thanks for the fantastic review 🙌
It's great to hear you enjoyed the full BPW experience, from the trails and uplift to the café and workshop 👊

The team work hard to keep everything running smoothly, even on busy days, so they'll appreciate the shout-out.

We're delighted you had such a good time and look forward to seeing you back soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Great Family Uplift Day

We visited on Sunday for my son’s 9th birthday.. it was all he wanted to do! My husband has been many times with his mates but this was our first BPW family experience. We enjoyed the adult and children uplift offer for the afternoon. With 2 adults and 3 children (12, 9, 6) the uplift worked really well. Staff everywhere on site were really friendly and kind, from uplift guys showing me how to attach the bikes so I knew for the next trips to the ladies in the cafe lending me a knife to cut the birthday cake. Very positive experience for us all. Thanks!!

19 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Zoe, what an awesome way to spend a 9th birthday 🙌🎂
We're honoured BPW was the birthday destination of choice 👊

Great to hear the Big Uns and Little Uns offer worked so well for all of you, and that the team helped make the day extra special, from loading bikes to emergency cake-cutting duties 😅🍰

Sounds like a fantastic family day out. We hope to see you all back for birthday number 10!
The BPW Team 🤘

Valorada con 3 estrellas sobre 5

Long uplift queue

Been many times and there are lots of positives for a good day's riding.
However on Saturday 18th July we experienced the uplift queue of doom. At one point the queue was down to the end of Insufficient Funds. Not really acceptable when you have paid £60.

18 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi JT, thanks for the feedback 👊
We're sorry to hear you got caught in what sounds like an unusually large uplift queue. We completely understand that waiting isn't what anyone wants when they're here to ride.

Whilst we work hard to keep riders moving as efficiently as possible, there can occasionally be peak periods where demand outpaces the uplift flow and queues build up. We appreciate the frustration, particularly on a premium uplift day.

Thanks for your continued support and we hope the rest of the day on the trails delivered.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

This is our tenth year

This is our tenth year

I had to use the workshop this time. A brake issue. They got me up and running inside 30 mins. It proved testing for the mechanic, but he managed it

The drivers and staff were all so friendly

It’s like Disneyland for bikes

Thank you for a great day

19 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Luke, ten years and still coming back is pretty special 🙌

"Disneyland for bikes" is a title we'll happily accept 👊😎

Huge shout-out to the workshop team for saving the day and getting that brake issue sorted so quickly. Great to hear the staff and uplift crews looked after you as always.

Here's to year eleven.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

Fantastic day a bike park wales

Fantastic day a bike park wales
A first for my partner & i she had a ticket to ride experience & i had just uplift all the staff at bike park wakes
Were amazing & lovely with a great atmosphere, great food nacho's looked awesone im attending a jumps & drops course with deaks & gill in a few weeks cant wait to get back for good times great food & lots of riding
Thanks to all the team at bike park wales

19 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Adam, this is brilliant 🙌
Sounds like both you and your partner had an awesome first visit, and we're stoked to hear the Ticket to Ride experience went down so well 👊

We look forward to seeing you on the Jumps & Drops course soon 😎

Until then, enjoy reliving the memories of the nachos you didn't order 😉
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Absolutely marvellous

Absolutely marvellous.
Great trails.
Great set up.
Great people.

One of the best places you can choose to spend time.

19 de julio de 2026
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Respuesta de BikePark Wales

Thom, we'll take "absolutely marvellous" all day long 😎🙌

Great trails, great people and great riding is exactly what we're aiming for 👊

Thanks for the awesome review and hopefully we'll see you back soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Well organised

Well organised. Regular uplifts. Food. Beers. Music. Seating. 1st Aid. Well marked trails.
Fantastic trail map. Telephone signal on case of emergency. Fantastic array of trails utilising most of the hill.

18 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Thanks for the review 🙌

It's great to hear you appreciated all the little details that go into making a day at BPW run smoothly, from the uplift and facilities through to trail signage and safety support 👊

Hope to see you back on the hill again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

1st time at wales bike park on me emtb…

1st time at wales bike park on me emtb had a really good day enjoyed the climb to top friendly staff and very reasonable prices will be back again thanks Chris

18 de julio de 2026
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Respuesta de BikePark Wales

Nice one Chris 🙌
Love hearing from riders making the most of the climb routes as well as the descents 👊

Glad you enjoyed your first e-bike visit and found the team welcoming along the way.

See you back up here for more laps soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Had an amazing time

Had an amazing time, my partner is a intermediate rider, this was my first time and I loved it! Lovely friendly staff, food was reasonable priced and tasty. Would highly recommend.

19 de julio de 2026
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Respuesta de BikePark Wales

Emma, that's awesome to hear 🙌
It's always great when first-time visitors leave with a big smile and plans to come back 👊

Glad you enjoyed the trails, food and the friendly atmosphere. Thanks for the recommendation!
The BPW Team 🤘

Valorada con 3 estrellas sobre 5

All staff were really friendly apart…

All staff were really friendly apart from the bike mechanics they seemed abit down and miserable . Brought bike in to look at my gears was met with the guy with dreads and tbh i dont even think they had a proper look just said i needed new parts felt abit palmed off everyone else was friendly and nice .

17 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Arran, thanks for taking the time to leave feedback 👊
We're really pleased to hear the rest of the team made you feel welcome throughout your visit.

Sorry to hear you felt disappointed by your experience in the workshop. Whilst there are occasions where replacement parts are genuinely the only solution, we always want those conversations to be helpful and professional. We'll pass your feedback on to the workshop team 👍

Thanks again for letting us know.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

We’ve just got back after two days…

We’ve just got back after two days riding at bike park wales
Brilliant tracks
Fast uplift
Facilities are great from the cafe to the bike shop.
Staff are some of the best I’ve ever come across, friendly, knowledgable and out to make sure you have the best time
Great work all

17 de julio de 2026
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Respuesta de BikePark Wales

Dean, what a review 🙌
Brilliant tracks, fast uplift and a great team... sounds like a proper BPW trip 👊

Thanks for the kind words. The team will love hearing that their efforts helped make the experience so memorable.

See you back for more laps soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Bike Park Wales is an incredible…

Bike Park Wales is an incredible place!! We absolutely loved it as a family of 4 and despite our youngest being 6 years old she loved the trails and did loads of the blues. Honestly cannot recommend this fantastic location enough and we will be showing how brilliant it is from the wonderful staff on the uplifts, to the helpful bike repair guys to the yummy food on our YouTube channel Hudson Ware Diaries @BuildTheDreamUK - thank you for an amazing holiday and for developing such a fantastic place that means everybody’s needs from my nine-year-old son begging to go down the blacks to your wonderful Kermit green run! We LOVED it!!!!

16 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

This is fantastic to read 🙌
We love hearing about families riding together, and it's awesome that everyone found something to enjoy, from Kermit for your youngest right through to your son eyeing up the black trails already 👊

Thanks for the kind words and for sharing your experience with your audience as well. We really appreciate it.

Hope to see the whole family back again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Always a great day at BPW

Always a great day at BPW, the morning is always a slow start as everyone is there early and can’t get an uplift until 10:00 which is annoying . But overall a great place to take your bike

18 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Thanks James 🙌
Great to hear BPW continues to deliver 👊

We know the first uplift rush can feel a little slow while everyone's eager to get going, but things usually spread out nicely across the hill once those opening runs are done 😎

See you back on the mountain soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Great trails

Great trails, well maintained with a great friendly vibe. Riders are taken care of on and off the trails.

18 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Cheers Richard 🙌
Great trails, good vibes and well looked after riders, that's exactly what we're aiming for 👊

Thanks for the review and we'll see you back up here soon.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

Bike park Wales is incredible

Bike park Wales is incredible, the trails are beautifully sculpted and the team who work here are awesome, they really make you feel good vibes throughout the day. So why am I not giving them a 5 on this review? Well like everything these days it’s down to cost, the price has been steadily increasing (and we know everything is) but sadly this means where we would usually ride here 2-3 times a year, with fuel costs chucked in we could now only do 1, maybe 2. We also noticed a lot more time was spent queuing this time, where we would usually do 7-8 full runs on this visit we only achieved 5 in the time we had on the uplift. So although we love BPW it is almost becoming a rare treat for us rather than a more regular visit. Having said that, go visit, you won’t regret it.

18 de julio de 2026
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Respuesta de BikePark Wales

Hi 👊
Thanks for the balanced review and for the kind words about the trails and team.

We completely understand your comments around costs. Like many businesses we've seen significant increases in operating costs over the years, but we're continuing to invest heavily into trail building, maintenance, facilities and staffing to keep improving the experience for riders 👍

We also appreciate the feedback regarding uplift queues. Busy weekends can sometimes affect the number of runs riders achieve, and we know that's an important part of the day.

Thanks for continuing to support us, even if it's become more of a special trip than a regular one.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

Room for improvement

First the positives. Great variety of well maintained trails, super friendly staff and a great cafe.

For improvement. There needs to be a cover built for the uplift queue. Standing in the roasting sun for 20 mins with no shade is no fun. Also when normal Welsh weather returns a cover would help with not standing in the rain.

Lastly. Jumps. Why does BPW only build massive jumps that are really hard to clear. I was so excited to see that a new blue jump trail had been built. But after one roll down Double Barrel it was immediately clear that it's the same as all the other jumps in the park. They're bloody big and you need to be going pretty fast to have any chance of clearing them.

I've spoken with loads of other park users and lots of people say the same thing. There needs to be some jumps in the park that are small and easy to clear for the huge numbers of users that aren't big senders. If double barrel had been built with jumps half the size. It would get 4x the riders on it.

Address these two things and it's back to a 5 star rating from me.

18 de julio de 2026
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Respuesta de BikePark Wales

Hi Adam, thanks for the thoughtful feedback 👊

We're stoked you enjoyed the trails, team and café 🙌

We hear you on shelter around the uplift queue, it's definitely something that's been suggested a few times, especially during both heatwaves and traditional Welsh weather 😅

As for Double Barrel, all of the features are designed to be fully rollable, allowing riders to build confidence and progress at their own pace. We appreciate everyone's idea of the perfect progression trail is a little different though, and we'll pass your comments on to the trail team.

It's worth checking out our quarry skills area, which is perfect for building up confidence.

Thanks again for taking the time to share your thoughts.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Been coming here since 2013

Been coming here since 2013, it’s grown a whole heap since those days, a lot of people say it’s expensive etc, but look at the work gone into these trails, and they keep on expanding.
I love riding here and always have a great time, good staff great vibe.
I do have a few slight criticisms, I feel the policing of body protection and mandatory full faces need looking at, seen far to many people with no pads here lately, it’s a gravity park, serious injury can occur.
And also some
Gluten free options in the cafe would be nice

18 de julio de 2026
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Respuesta de BikePark Wales

Spencer, thanks for sticking with us since 2013 🙌
It's awesome to hear you've enjoyed watching the park evolve over the years and appreciate the investment that's gone back into the trails 👊

We do actually offer a range of gluten-free options in the café, although we're always looking at ways to expand what's available 👍

As for protective equipment, we strongly encourage riders to wear appropriate safety gear, but ultimately the choice of protection rests with the individual rider.

Thanks for the review and continued support.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Had the best day

Had the best day

17 de julio de 2026
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Respuesta de BikePark Wales

Love that Donald 🙌
Had the best day? That's what it's all about 👊

See you back up here again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Fantastic time

Had a great trip recently. Used to enjoy the trails here, now I love them. They've really turned a corner recently, fixed a lot of berms and made some fantastic jump trails. Hard shoulder is so much fun.

Only thing I'd suggest is a row of pre bookable trickle EV chargers to charge as you ride, as getting to South Wales from 4 hours away for those of us who have electric cars is a bit of a pain! Oh and a water fountain at the uplift queue!

16 de julio de 2026
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Respuesta de BikePark Wales

Andy, that's awesome to read 🙌
"Used to enjoy the trails, now I love them" is exactly the sort of feedback the trail crew love hearing 👊

Great shout on Hard Shoulder too, it's become a firm favourite!

We hear you on EV charging and a water station near the uplift queue as well. Both are popular suggestions.

See you back up here soon.
The BPW Team 🤘

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