Excellent company selling Excllent products. I will always purchase my vitamins from Bio Care. Customer care is second to none With help and advice only a phone call away. NO AI.
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Consulta las opiniones de los clientes
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
La empresa ha respondido
Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... Ver más
La empresa ha respondido
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... Ver más
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Información sobre la empresa
Sobre BioCare
Escrito por la empresa
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Información de contacto
1 Hedera Road, B98 9EY, Birmingham, Reino Unido
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4,9
Excelente
7 mil opiniones
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Good experience and good products
26 de junio de 2026
Respuesta de BioCare
Dear Barbara,
Thank you for your kind review! We're delighted to hear you had a good experience and that you're happy with our products.
Your feedback means a lot to our team, and we truly appreciate your support. We look forward to serving you again in the future!
Kind regards
BioCare Customer Care Team
Its all good
Its all good. I've been buying supplements from Biocare for years now. I repeat buy and have used their 'speak to a nutritionist' service to recommend supplements for health problems with good results. Their quality is good and their customer service is very good. I will be staying with them.
26 de junio de 2026
Respuesta de BioCare
Dear Georgina,
Thank you for your wonderful review and for your continued loyalty over the years. We're so pleased to hear that you've had good results with our supplements and found our Nutrition Team helpful in recommending products to support your health. It's also great to know you've been happy with the quality of our products and the service you've received.
We truly appreciate your support and look forward to continuing to support you on your health journey.
Kind regards
BioCare Customer Care Team
Have been with Bio Care for many years…
Have been with Bio Care for many years they are very helpful and always come the next day.Thank You Very Much X
26 de junio de 2026
Respuesta de BioCare
Dear Jennifer,
Thanks so much for your kind words and for being with Bio Care for so many years. We're delighted to hear you've found our team helpful and that our next-day service has met your expectations. Your continued support means a great deal to us.
Thank you again for taking the time to leave a review!
Kind regards
BioCare Customer Care Team
Brilliant service
The ability to order on the phone, very kind staff and speedy delivery of my order ! Thank you!
25 de junio de 2026
Respuesta de BioCare
Dear Frances,
Thank you so much for your kind words! It really means a lot to hear that you enjoyed ordering over the phone and that our team was able to make the experience easy and pleasant for you. We're also so pleased your order arrived quickly.
Thank you for choosing us—we truly appreciate your support and look forward to speaking with you again in the future!
Kind regards
BioCare Customer Care Team
Quick processing and delivery
Quick processing and delivery. Well wrapped cantents and packaging for safe transit.
25 de junio de 2026
Respuesta de BioCare
Dear Ms Reid,
Thank you for your kind review! We're delighted to hear that you were happy with the quick processing and delivery, and that your order arrived safely thanks to the secure packaging.
We appreciate your support and choosing BioCare.
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Colin,
Thank you for your feedback.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Thank you for your custom.
Kind regards,
BioCare Customer Care Team
Always very helpful and knowledgeable
Always very helpful and knowledgeable. Good quality products and fast next day delivery.
25 de junio de 2026
Respuesta de BioCare
Dear Sue,
Thank you for your lovely feedback! We're so pleased to hear you've had such positive experiences with both our team and our service. Your continued support means a great deal to us, and we look forward to helping you again whenever you need us.
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Cathy,
Thank you for your review. We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read your delivery arrived promptly. We are also delighted to hear that you are happy with the quality of our products.
Kind regards,
BioCare Customer Care Team
I have used Biocare for many years
I have used Biocare for many years and always found them to be professional and provide friendly, efficient service.
Supplements ordered regularly arrive the next day.
They offer to provide advice if required.
There appeared to be a change in management a year or so ago, but this has not affected my confidence in their products.
Thank you Biocare
24 de junio de 2026
Respuesta de BioCare
Dear Roger,
Thank you so much for your kind review and for choosing BioCare over so many years. It’s wonderful to hear that you’ve continued to receive friendly, professional and efficient service from our team, and that your orders arrive quickly. We’re also really pleased that you know advice is always available whenever you need it.
Just to reassure you, there have not been any management changes. The same care, commitment and focus on quality remain at the heart of everything we do.
Thank you again for your continued trust and support. It really does mean a great deal to us.
Kind regards
BioCare Customer Care Team
Bio care has always been a great…
Bio care has always been a great company, I’ve been a customer since 2012 and always received first class service
24 de junio de 2026
Respuesta de BioCare
Dear Jenny,
Thank you for your continued support over the years. It means so much to us to have been part of your journey since 2012. We're incredibly grateful for your loyalty and look forward to supporting you for many more years to come.
Kind regards
BioCare Customer Care Team
Really Good health Care Products
Really good health care products, effective and made of beneficial ingredients. Delivery was fast and arrived in good packaging also. Very happy with the quality and service from Biocare.
24 de junio de 2026
Respuesta de BioCare
Dear Kate,
Thank you for your wonderful review! We're delighted to hear you're happy with the quality of our products, the ingredients, and speedy delivery service. It's great to know everything arrived well packaged too.
We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Discount
Discount
I wasn't happy when I was promised the 20% discount plus my regular 10% discount and when the supplements arrived together with the bill, I received 28% instead of the promised 30%.
When I questioned it, I got some strange excuse that the system worked it out like that.
Not nice!!!
24 de junio de 2026
Respuesta de BioCare
Dear Gabriele,
Thank you for your feedback, and we're sorry for the confusion and disappointment.
When two discounts are applied together, they are calculated as a compound discount, which means the second discount is applied to the already reduced price rather than the original price. That's why a 20% discount followed by a 10% discount gives an overall saving of 28%, not 30%.
Thank you for taking the time to share your experience
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Allison,
Thank you for your review. We understand how important it is to receive your order as quickly as possible. As a company, we are committed in delivering fast and efficient services - locally, nationally and around the globe.
Thank you for your custom, we really appreciate it!
Kind regards,
BioCare Customer Care Team
Respuesta de BioCare
Dear Christine,
Thank you for your review.
We strive to give the best service here at BioCare so we're really happy to hear you have received such a positive experience with us.
Thank you for choosing BioCare.
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear John,
Thank you for your review. We're pleased to hear you were happy with both the speedy delivery and the value we offer. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
BioCare Customer Care Team
Respuesta de BioCare
Dear Maggie,
Thank you for your great review.
We strive to give the best service here at BioCare so we're really happy to hear you have received such a positive experience with us.
Thank you for your custom.
Kind regards
BioCare Customer Care Team
I like this company because they don't…
I like this company because they don't push "subscriptions " and the particular supplement is effective the delivery is good,too
22 de junio de 2026
Respuesta de BioCare
Dear Sonia,
Thank you for your wonderful review! We’re so pleased to hear that you’re experiencing the benefits of this product. It's also great to know you were happy with our delivery service. We really appreciate your support and look forward to helping you again in the future.
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Hazel,
Thank you for your lovely review! We're pleased to hear you were happy with our service and the speedy dispatch. It's great to know your order reached you quickly with Royal Mail.
We really appreciate your support, thank you for choosing BioCare.
Kind regards
BioCare Customer Care Team
The lady I spoke too was extremely…
The lady I spoke too was extremely helpful and had a very happy voice, took my order professionally. The order was raised in the morning & delivered next day. A FIRST CLASS SERVICE. Many thanks.
22 de junio de 2026
Respuesta de BioCare
Dear Bob,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience. It's great to know that our team member was helpful, cheerful, and handled your order professionally. We're also pleased that your order arrived so quickly. Your kind words mean a great deal to us, and we'll be sure to pass your compliments on to the team.
Thank you for choosing us—we look forward to serving you again!
Kind regards
BioCare Customer Care Team
Received my order qu
Received my order quickly and tracking gave me option of click and collect, which I prefer to home delivery.
Been using biocare products for years and used the 20% discount on this occassion which was very welcome.
Overall very pleased with my vitamins and delivery.
22 de junio de 2026
Respuesta de BioCare
Dear Cariann,
Thank you for your reply . We are pleased to hear you received your order quickly. It's important for our customer to receive their orders as quickly as possible.
Thank you for your custom.
Kind regards
BioCare Customer Care Team
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