Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... Ver más
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Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... Ver más
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I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... Ver más
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I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... Ver más
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I was served by Frances she was very helpful, friendly, knowledgeable, courteous and professional. I was returning a Berghaus jacket that the zip had broken on. Frances exchanged the jacket for me. Be... Ver más
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Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, Reino Unido
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Went in to get some stocking fillers for Xmas and Rachel was very helpful and personable with helping me find what I needed

Respuesta de Blacks - Glasgow
Great service , very happy with my purchase and my experience within the store

Respuesta de Blacks - Glasgow
Molly at the Glasgow store was exceptional. Went totally out of her way to help. Gave great advice when buying boots.
I would definitely recommend Molly and the Glasgow store if you’re looking for outdoor stuff.

Respuesta de Blacks - Glasgow
I had a lovely visit for the first time in store, I was just looking at the shoes and was welcomed and helped by a lovely young man named Daniel K, he was a credit to the store and thank you again for all your help 😀

Respuesta de Blacks - Glasgow
Thank you to Daniel for serving us yesterday and helping me find a new pair of walking boots. He was affable, personable and really helpful. Blacks should be proud to have staff like him. Thank you

Respuesta de Blacks - Glasgow
Was in yesterday for a new jacket and Daniel K was so helpful and so polite. Top tier customer service 10/10, will be back.

Respuesta de Blacks - Glasgow
I had a fantastic experience at Blacks thanks to the exceptional customer service provided by their assistant, Daniel K. From the moment I walked in, he greeted me with a warm smile and asked if I needed any help. They were incredibly knowledgeable about the products and took the time to guide me through the options without being pushy. I felt comfortable asking questions, and Daniel was patient and thorough in his explanations. They went above and beyond to ensure I found exactly what I was looking for, and even helped with some additional recommendations that turned out to be perfect. Overall, it was a seamless, enjoyable shopping experience, and I left the store feeling valued as a customer. Couldn’t praise home enough!

Respuesta de Blacks - Glasgow
Excellent service today at Blacks Glasgow branch. I came into the shop today looking for a new waterproof jacket as I am from the Highlands, I needed a good solid buy with all the rain that is surely to come our way! I was helped by a very charming young man called Daniel K, who was very knowledgable on this sort of thing. He remained patient whilst I deliberated between brands, and was sure I was getting value for money. It was a great shopping experience, not one I get often at all! 10/10 - Thank You Daniel!

Respuesta de Blacks - Glasgow
I was in today and served by a lovely young man, his service today was absolutely brilliant. I was in desperate need for a new pair of walking shoes and Daniel K knew exactly what to recommend for me and I left feeling happy with my new pair of walking shoes. Thank you very much Daniel K for a 10/10 service!

Respuesta de Blacks - Glasgow
Went into the store with a set of absolute musts and a very little knowledge of what kind of shoe would be the perfect match. Top floor Dan was absolutely great - he’s listened to my long list of needs, looked at the style I liked and even got me some fluffy socks to try the shoes on (as I tend to wear thick socks when I walk/work). 10/10, found the perfect shoe and had some lovely chat with Dan. Thank you!

Respuesta de Blacks - Glasgow
Got a great jacket and deal in blacks Glasgow store the one in Argyle street today one of the staff a lady called holly omg she was so knowledgeable she knew all about the jackets the wee expert she is and she was so helpful with what I was looking for I would definitely come back to blacks in future if I need anything else great customer service thank you from guy

Respuesta de Blacks - Glasgow
Wanted to purchase a waterproof insulated jacket . With some help and advice from Holly I found exactly what I was looking for. Customer service was excellent Holly.
Thank you.

Respuesta de Blacks - Glasgow
Fran and Daniel were great I had a faulty product and brought it back to the store any they were both happy to help and had no hesitation to exchange the item I got

Respuesta de Blacks - Glasgow
Frances went the extra mile, unpacking a delivery to find the boots in the size I needed. Very helpful and friendly.

Respuesta de Blacks - Glasgow

Respuesta de Blacks - Glasgow
I made an error in the size of some gaiters I had purchased and could not return it to blacks in time as they were shut. So having purchased the correct size from another outdoor chain, I returned to blacks. I was offered without quibble, a refund or an exchange. Whichever suited me better. As I had a few little bits to grab anyway I made good use of Dan's product knowledge and had exactly what I needed within minutes. I felt such an efficiency and professionalism that I could not help but leave a review for blacks and thier employees like Dan on the top floor

Respuesta de Blacks - Glasgow

Respuesta de Blacks - Glasgow
Top Floor Dan & Holly were absolutely fantastic to us today, so professional & kind. Lovely staff & will return
Thankyou to you both

Respuesta de Blacks - Glasgow
Visited this store today, with my wife who needed new ferrules for her walking sticks . On arrival we were met with a friendly welcome from staff on the ground floor . We asked for replacement ferrules, instantly Andrew said they were on the 1st floor . He requested we take a seat & proceed up the stairs & returned with the ferrules & fitted them onto my wife’s poles . This allowed us to venture out onto the wet pavements without the poles slipping . We were very impressed with Andrew & his colleague quality of service. A refreshing experience thanks

Respuesta de Blacks - Glasgow
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