Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver más
La empresa ha respondido
I had fantastic customer service today. We are looking into DofE resources for our students for this year’s bronze and silver award expeditions. The staff were knowledgeable and able to provide grea... Ver más
La empresa ha respondido
Needed replacement boots but it’s often difficult to find shoes that fit. Blacks in Salisbury always has excellent customer service and yet again came up trumps. Really sad to hear the store is set t... Ver más
La empresa ha respondido
Salisbury Branch. The attitude of one member of staff was absolutely appalling, I have never had a member of staff of any store be so rude in their approach to a customer (me). I wasn't going to com... Ver más
La empresa ha respondido
Escrito por la empresa
17 New Canal, SP1 2AA, Salisbury, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of aftercare advice to help the boots last. Brilliant all round & a shame the store is slated for closure as they will be missed.

Respuesta de Blacks - Salisbury
Today we went to Blacks of Salisbury . The customer service we received from Kate was excellent, We will be going back.

Respuesta de Blacks - Salisbury
Bought a rain jacket for an extremely good price.
Kate was very helpful and James did me a good discount.
Was really pleased with my purchase it’s such a shame the store will be closing down.

Respuesta de Blacks - Salisbury
Really helpful and knowledgeable staff, went in for some camping bits and saw they the closing down signs. Ended up replacing some of my old bits and couldn’t be happier. Craig was really helpful and listened to what I needed and helped me find the best items for the job. Sad to see it go.

Respuesta de Blacks - Salisbury
I had fantastic customer service today.
We are looking into DofE resources for our students for this year’s bronze and silver award expeditions. The staff were knowledgeable and able to provide great advice on everything from tents, all weather gear, cooking stoves and hiking equipment. Thank you for all your support.

Respuesta de Blacks - Salisbury
Needed replacement boots but it’s often difficult to find shoes that fit. Blacks in Salisbury always has excellent customer service and yet again came up trumps. Really sad to hear the store is set to close early next year as it provides a service that is not available online.

Respuesta de Blacks - Salisbury
Always had great service in this store.
The staff are friendly and knowledgeable.
I always end up spending money when I shop in this branch.
Thank you all

Respuesta de Blacks - Salisbury
Everytime I have been into Blacks I have found the staff to be very helpful. I have bought mostly clothes but also hiking boots and camping gear. The items they sell are very good quality and at a good price. I could not find the tent I bought any cheaper elsewhere.
Excellent service all round.

Respuesta de Blacks - Salisbury
The staff had great knowledge on their products and were helpful in gauging what I might have needed for my trip. Great store and team!

Respuesta de Blacks - Salisbury
The staff are brilliant and very helpful

Respuesta de Blacks - Salisbury

Respuesta de Blacks - Salisbury
Very helpful and very friendly staff, sorry this store is closing and such a shame.

Respuesta de Blacks - Salisbury
Salisbury Branch.
The attitude of one member of staff was absolutely appalling, I have never had a member of staff of any store be so rude in their approach to a customer (me). I wasn't going to complain but I was seething. The store didn't have a manager so I had a word with the deputy manager who said he'd speak to the person concerned, I'm sure it won't make any difference but I don't care as I won't be shopping there again. The store is closing down in February which is not surprising.

Respuesta de Blacks - Salisbury
I was really saddened to see "Closing Down Sale" in the windows of the Salisbury branch. Blacks has been the place to go got sensible outdoor kit. I was really impressed by the two members of staff who dealt with a number of customers queries - understanding and professional despite the impending loss of their jobs. I hope that Blacks parent company will be able to reorganise and consolidate in this area and would be sensible enough to employ the current staff simply for their knowledge and expertise.(And 'no' I don't know them)

Respuesta de Blacks - Salisbury
My wife and I walked in to buy some walking shoes for my wife. The size she wanted was not in stock but we were told a new delivery was arriving later in the week that might if we were lucky have the right size (no guarantee implied). When we returned after the delivery had been processed, we found that the size my wife wanted was not part of that shipment. That did not put us off as I ended up buying a pair of walking boots for my self.

Respuesta de Blacks - Salisbury
Kate helped me find my new hiking boots in the Salisbury store. She was really attentive, asked me about what kind of trip I was going on & did it all with a smile. The boots are in Denmark now Kate, so thank you! (Only found out we had the same name at check out, a lovely coincidence!)

Respuesta de Blacks - Salisbury
Great advice and friendly assistance from all three staff especially Kate

Respuesta de Blacks - Salisbury
Very welcoming and helpful staff. Especially staff member Kate. But also her colleague whom I didn't get her name.
Both an asset to this store/company.

Respuesta de Blacks - Salisbury
A well stocked store with a good range. Staff were proactive and friendly and worked well as a team. Kate was particularly patient with getting almost every size of shoe down for me!

Respuesta de Blacks - Salisbury
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.