Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver más
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Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver más
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I had fantastic customer service today. We are looking into DofE resources for our students for this year’s bronze and silver award expeditions. The staff were knowledgeable and able to provide grea... Ver más
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Needed replacement boots but it’s often difficult to find shoes that fit. Blacks in Salisbury always has excellent customer service and yet again came up trumps. Really sad to hear the store is set t... Ver más
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Salisbury Branch. The attitude of one member of staff was absolutely appalling, I have never had a member of staff of any store be so rude in their approach to a customer (me). I wasn't going to com... Ver más
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Escrito por la empresa
17 New Canal, SP1 2AA, Salisbury, Reino Unido
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I wanted to buy a pair of walking boots. The staff member was helpful and knowledgeable. I told them where I would be walking and hiking, and my experience with other walking boots and shoes. The staff member listened, and suggested a pair that would be suitable. I was also reminded of the 15% discount for those with membership of certain organisations - I had a relevant membership card with me, so was able to use that to get the discount. Overall, excellent customer service from Salisbury branch.

Respuesta de Blacks - Salisbury
Great range and good value. Hayden in particular from the Salisbury store was patient and helped me make the best choice of footwear.

Respuesta de Blacks - Salisbury

Respuesta de Blacks - Salisbury
Duncan was knowledgeable and very helpful - thanks Duncan!

Respuesta de Blacks - Salisbury
Ruby was really helpful today when I went in to get walking shoes. Good advice about what size to get.

Respuesta de Blacks - Salisbury
Rich store manager in Salisbury, was super at helping us find an appropriate rucksack, his knowledge was second to none, and his enthusiasm and experience was unmatched.
We thoroughly appreciated his time and expertise especially as the shop was meant to close, but he kept it open just for us.
Thank you Rich, for your amazing service.

Respuesta de Blacks - Salisbury
Excellent service by the store manager today, Rich went above and beyond to help us

Respuesta de Blacks - Salisbury
Went in close to closing time as my rucksack was literally falling to pieces. The staff were very helpful, especially Rich, who took time to listen to my needs, and talk me through a couple of options. I bought the larger of the rucksacks we discussed, and having used it for a couple of days, I’m very happy with my purchase. I will be back when I need something else.

Respuesta de Blacks - Salisbury
What can I say, the other half had got me boots which I needed for work but unfortunately they where just a tad bit big for me, when I rang I spoke to a gentleman called Rich who was acting store manager, I explained the situation and he was more then happy to help and asked for me to come in the next day which I did he helped me pick the right size and a better pair of boots to help with my job.
Fantastic service from start to finish In my eyes and very knowledgeable as well, acting store manager! I believe head office should make it official thank you Rich

Respuesta de Blacks - Salisbury
Friendly service, great advice as usual from this store.

Respuesta de Blacks - Salisbury
Went into Blacks salisbury today to purchase a camping bed and was assisted by Ruby, who helped me find a great cheap aid bed.

Respuesta de Blacks - Salisbury
I had a problem with my boot's exchanged with no problems. Staff friendly taking time to find another comfortable boot for walking with my dogs.

Respuesta de Blacks - Salisbury
I went in to return an item and Rich was very understanding and helped me return my defective coat. Customer service was so good I decided to buy a new coat with him immediately

Respuesta de Blacks - Salisbury
very nice and helpful, assisted with putting an order by for us in order to travel to them. Couldn't fault the service

Respuesta de Blacks - Salisbury
Katie was super helpful and let me know about Blacks' discount for National Trust members when I recently bought a pair of walking boots. Blacks Salisbury has a great range of stock and friendly staff. Recommended!

Respuesta de Blacks - Salisbury
I saw an assistant by the name of’Rich’ who ably guided me through a range of trainers that might be suitable for my particular uses. His POS knowledge was excellent and I liked his professional approach.

Respuesta de Blacks - Salisbury
Katie was very helpful but nor overbearing at all. She told me about the National Trust discount. I was in two minds about my purchase but learning about this made me choose to buy the boots.

Respuesta de Blacks - Salisbury
Very helpful and patient customer service.

Respuesta de Blacks - Salisbury
Excellent service very friendly and very knowledgable about the products and care of them. I bought new walking boots amd sandles. Served by James Katie and Rich. I highly recomend this shop with the great savings too!!😁

Respuesta de Blacks - Salisbury
Just brought a new pair of walking boots at Blacks in Salisbury for both my wife and myself, and had fantastic service from Sean. Very helpful, nothing was too much bother. Thanks a lot Sean.

Respuesta de Blacks - Salisbury
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