Kate helped me find my new hiking boots in the Salisbury store. She was really attentive, asked me about what kind of trip I was going on & did it all with a smile. The boots are in Denmark now Kate,... Ver más
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Kate helped me find my new hiking boots in the Salisbury store. She was really attentive, asked me about what kind of trip I was going on & did it all with a smile. The boots are in Denmark now Kate,... Ver más
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I asked a young member of staff if bungee cables/ ties were sold and was told a flat ‘no’, arms folded, blank stare. No advice or alternative suggestions offered. I felt like I’d asked a really unreas... Ver más
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Very welcoming and helpful staff. Especially staff member Kate. But also her colleague whom I didn't get her name. Both an asset to this store/company.
La empresa ha respondido
A well stocked store with a good range. Staff were proactive and friendly and worked well as a team. Kate was particularly patient with getting almost every size of shoe down for me!
La empresa ha respondido
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17 New Canal, SP1 2AA, Salisbury, Reino Unido
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Great staff, Maisie was very helpful with assisting in finding the right jacket. Very polite and knowledgeable. Definitely be back again.

Respuesta de Blacks - Salisbury
Once again I was assisted by a very helpful, patient and polite young lady who helped me with good product information. Thanks Emma.

Respuesta de Blacks - Salisbury
Maisie served me today she was lovely and helpful with a cheery attitude , she was patient and didn’t mind me being indecisive
What a lovely manner Maisie had

Respuesta de Blacks - Salisbury
I was looking for walking boots. Jack and his colleague ( James I think) were very helpful, asking what were they needed for and the terrain.
They both appeared to have a lot of knowledge about the products and which would be most appropriate.
Very pleased with purchase thank you.

Respuesta de Blacks - Salisbury
Ruby was very helpful and attentive when placing my order for home delivery. Blacks in Salisbury remains a favourite shop.

Respuesta de Blacks - Salisbury
I wanted to buy a pair of walking boots. The staff member was helpful and knowledgeable. I told them where I would be walking and hiking, and my experience with other walking boots and shoes. The staff member listened, and suggested a pair that would be suitable. I was also reminded of the 15% discount for those with membership of certain organisations - I had a relevant membership card with me, so was able to use that to get the discount. Overall, excellent customer service from Salisbury branch.

Respuesta de Blacks - Salisbury
Great range and good value. Hayden in particular from the Salisbury store was patient and helped me make the best choice of footwear.

Respuesta de Blacks - Salisbury

Respuesta de Blacks - Salisbury
Duncan was knowledgeable and very helpful - thanks Duncan!

Respuesta de Blacks - Salisbury
Ruby was really helpful today when I went in to get walking shoes. Good advice about what size to get.

Respuesta de Blacks - Salisbury
Rich store manager in Salisbury, was super at helping us find an appropriate rucksack, his knowledge was second to none, and his enthusiasm and experience was unmatched.
We thoroughly appreciated his time and expertise especially as the shop was meant to close, but he kept it open just for us.
Thank you Rich, for your amazing service.

Respuesta de Blacks - Salisbury
Excellent service by the store manager today, Rich went above and beyond to help us

Respuesta de Blacks - Salisbury
Went in close to closing time as my rucksack was literally falling to pieces. The staff were very helpful, especially Rich, who took time to listen to my needs, and talk me through a couple of options. I bought the larger of the rucksacks we discussed, and having used it for a couple of days, I’m very happy with my purchase. I will be back when I need something else.

Respuesta de Blacks - Salisbury
What can I say, the other half had got me boots which I needed for work but unfortunately they where just a tad bit big for me, when I rang I spoke to a gentleman called Rich who was acting store manager, I explained the situation and he was more then happy to help and asked for me to come in the next day which I did he helped me pick the right size and a better pair of boots to help with my job.
Fantastic service from start to finish In my eyes and very knowledgeable as well, acting store manager! I believe head office should make it official thank you Rich

Respuesta de Blacks - Salisbury
Friendly service, great advice as usual from this store.

Respuesta de Blacks - Salisbury
Went into Blacks salisbury today to purchase a camping bed and was assisted by Ruby, who helped me find a great cheap aid bed.

Respuesta de Blacks - Salisbury
I had a problem with my boot's exchanged with no problems. Staff friendly taking time to find another comfortable boot for walking with my dogs.

Respuesta de Blacks - Salisbury
I went in to return an item and Rich was very understanding and helped me return my defective coat. Customer service was so good I decided to buy a new coat with him immediately

Respuesta de Blacks - Salisbury
very nice and helpful, assisted with putting an order by for us in order to travel to them. Couldn't fault the service

Respuesta de Blacks - Salisbury
Katie was super helpful and let me know about Blacks' discount for National Trust members when I recently bought a pair of walking boots. Blacks Salisbury has a great range of stock and friendly staff. Recommended!

Respuesta de Blacks - Salisbury
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