I purchased a 3m square metal pergola together with the matching furniture from Blue Diamond in Rake, Hampshire recently. The lady, Sarah, who sold it to me was excellent! She was knowledgeable abou... Ver más
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Consulta las opiniones de los clientes
Visit today to Nailsworth garden centre and never disappointed ,the staff are lovely always smiling ,had a slight problem and the store manger went out of his way to find a solution for us and we came... Ver más
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Had a problem with the parasol I purchased last summer, so spoke to Steve at my local Blackdown garden centre. I was hoping for some advice but instead Steve arranged a replacement under the warrant... Ver más
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Restaurant at Lower Morden gone rapidly downhill. Have lunched here for many years but the last time the value and quality extremely poor. A small round quiche, tasteless, budget style. One lettuce... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Información de contacto
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
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Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Beckworth Emporium is a great place
Beckworth Emporium is a great place. The restaurant is excellent food of the highest quality and value for money. The food hall is superb. The plant are fantastic quality and these a reasonable range to choose from. The garden furniture and bbq equipment is of the highest quality. All round a great place to shop and eat. Well worth a visit.
3 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Mark,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond and our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
A lovely place to visit
A lovely place to visit. The Garden Centre is a riot of colour with an extensive selection of plants, everything you would need,including garden furniture, barbecues and lovely accessories.
The food hall is truly wonderful with a great selection of cheese, meats, pastries, cakes and chocolates as well as lovely gift items.
The clothing selection was very tempting and I will return for the Autumn range and also to do Christmas shopping.
Had a wonderful day out with good coffee and a very nice lunch in a spacious air conditioning restaurant.
Staff very helpful and friendly.
3 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Ann John,
Thank you so much for your wonderful Trustpilot review.
We are delighted to hear that you had such an enjoyable day with us and appreciated our range of plants, food hall, clothing, restaurant, and the friendly service from our team.
We look forward to welcoming you back for the Autumn collection and your Christmas shopping.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great service and range of goods on…
Great service and range of goods on offer, always clean and staff are helpful
28 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Mary Goodall,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
5* accessibility
I took my disabled father to Fosseway Garden Centre last week. Parking the WAV Van was easy with lots of room to get the wheelchair out safely. The centre was arranged so that there was easy access all around inside and out. We started with tea and cakes. Absolutely delicious with friendly table service. Then we easily navigated the plant section to find what we wanted. Prices were reasonable and I bought myself 2 tea roses reduced to a £1 each. All in all a relaxing enjoyable outing for all of us.
3 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning R Smith,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Excellent customer service and good…
Excellent customer service and good quality plants. The assistant helped me select my tree, accompanied me to the checkout and then helped me get it into my vehicle. Nothing was too much trouble.
3 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Patricia Foulkes,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I visited your Harlestone Heath store…
I visited your Harlestone Heath store this morning for some advice regarding Wind Spinners & spoke to a young guy called Kamil.
He gave really good customer service, was very helpful and I was extremely impressed.
5 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Robert Clarke,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments will make a great deal to our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
If you have some spare time visit this garden centre, you won't be sorry.
A beautiful garden centre with something for everyone. Truly healthy wonderful plants, suggested displays, great gifts, tasty food, sumptuous clothing all beautifully displayed and friendly helpful and knowledgeable staff. A real treat to visit and always come away with something! Good cafe for a break from shopping too. A really good garden centre.
2 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Mrs Lorna Neale,
Thank you for taking the time to leave us such a lovely Trustpilot review.
We are delighted to hear that you consider our Blue Diamond garden Centre is beautiful and has something for everyone!
Your kind comments mean a great deal to us and our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Delightful home made cakes
Had a delightful home made cake in their tasteful (and cool!) restaurant.
Staff could not have been pleasanter.
Bought some very nice roses whilst we were there. Healthy plants that had been well looked after. All in all, a very enjoyable visit.
2 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Vaughan Robinson,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
PCN Shrewsbury
Percy Throwers Shrewsbury no have a 3 hr parking limit, this makes a visit with my mother who uses a walkng aid very difficult to complete. I have today recieved a PCN, customer services (who should be able to cancel the charge (I have proof of purchase)) could not have been any less helpful.
Edit. I have since received a comprehensive response to an email query. It still means I have to chase the PCN through the company but at least explained the process for next time
4 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon Steve,
Thank you for taking the time to share your feedback via Trustpilot.
Please accept our sincere apologies for the disappointment caused by your recent visit to Percy Thrower's Garden Centre. We appreciate that the three-hour parking limit can present challenges, particularly when visiting with a family member who has reduced mobility.
We are also sorry to hear that you were disappointed with the assistance you received from our Customer Service team, but we appreciate you for providing us with a update. However, should you require any further support regarding this matter, please contact us directly via the email address below:
customerservice@bluediamond.gg
Kind regards,
Blue Diamond Garden Centres
Well worth a visit …
Absolutely love this garden centre- great for all the plants & literally everything else you could want for the garden, the clothes range is just brilliant- not cheap ( though have picked up the odd bargain in the sales) but the clothes are excellent quality & there's a huge choice. The café is also excellent- again, not cheap, but delicious. All the staff are always very friendly. Thoroughly recommend
1 de julio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Kate Heal,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Percy Throwers blue Diamond has a store…
Percy Throwers blue Diamond has a store packed with a great variety of products. The store is bright and clean. We visited all areas of the store on Monday 29 June, and my friend shopped in Bonmarche. We visited the restaurant too which was clean and service was efficient. We opted for omelettes off the brunch menu which were ok but not great. We moved to plants next and I got 2 packs of bedding plants and my friend also got two.
I did return on Thursday 2 July with another friend and the fish and chips was superb. More plants bought! It’s a difficult time for garden centres with windy but hot conditions.
29 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon Ann Star,
Thank you for taking the time to leave your review.
We are delighted to hear that you enjoyed visiting Percy Thrower's Garden Centre and appreciated the wide variety of products, our clean and welcoming environment, and the efficient service from our team. It's also wonderful to know that you returned for another visit and enjoyed the fish and chips so much!
Thank you for your understanding regarding the challenges that the recent hot and windy weather brings for our plant teams. We truly appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Plenty of choices .staff have good…
Plenty of choices .staff have good knowledge of products.
27 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Mr Rodney Carden,
Thank you for your lovely review.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Great day at Gillingham, Dorset
Friendliness of the staff, quality and variety of the products. And the cleanliness. We always enjoy our outings there and our lunch.
25 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good evening Irene,
Thank you for your lovely review.
We are delighted to hear that you enjoy your visits to our garden centre and that the friendliness of our team, the quality and variety of our products, and the cleanliness of the centre all contributed to such a positive experience.
Your kind comments mean a great deal to our team and will be shared with them.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Having criticised the service and…
Having criticised the service and quality of plants, we received on our last visit to Percy Throwers garden centre in Shrewsbury, we thought we would give them another try today.
We were pleasantly surprised, the staff were very knowledgeable and couldn't have been more helpful, the plants on display all looked healthy and well watered.
The shop and restaurant were spotless.
We will be back,in the autumn when you have the plant we wanted back in stock.
Well done, keep up the good work.
28 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Trevor Childs,
Thank you for giving us another opportunity and for taking the time to share your experience via Trustpilot
We are delighted to hear that your recent visit to Percy Thrower's Garden Centre was such a positive one and that our knowledgeable and helpful team, healthy plants, and clean shop and restaurant made a real difference.
Your kind comments will be shared with the team, who will be thrilled to receive your feedback. We look forward to welcoming you back in the autumn and hope we have the plant you're looking for.
Kind regards,
Joanne
Blue Diamond Garden Centres
Lovely garden centre
Lovely garden centre always feel comfortable there
27 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good evening Beverley,
Thank you for your lovely review.
We are delighted to hear that you found our garden centre to be lovely!
Your kind comments mean a great deal to us and will be shared with the team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Lovely place had breakfast which was…
Lovely place had breakfast which was very disapointing ....
24 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon Tsz Fung,
Thank you for taking the time to leave your review on Trustpilot.
We are pleased to hear that you enjoyed the surroundings of our garden centre. However, we are very sorry to learn that your breakfast experience was disappointing.
We always encourage customers to speak with a member of our Restaurant Management team during their visit should anything not meet their expectations. Our team would always welcome the opportunity to address any concerns at the time and ensure that every effort is made to resolve any issues and provide an enjoyable experience.
Please accept our sincere apologies once again.
Kind regards,
Blue Diamond Garden Centres.
Disappointment/ annoyance
I have been going to Melbick Garden Centre in Brownhills for years. It has not always provided good service but I have put up with it - examples are as follows, I bought an orchid, it had scale insect, I didn't notice and it infected my whole collection, resulting in the loss of two plants, I also bought clothes which pilled when i had worn them once and plants that died even though the instructions had been carefully followed. I have not complained. I have accepted this is the way things are as I have been too busy to challenge anything, but today has drawn a line. Today I bought a rose, a fuchsia and an orchid, the total came to around £65. At the till I did not have my points card. The cashier said she could not search for me on the system as searching had stopped on the 1st June. This was news for me. I had bought over £30 of plants in May, they searched for my registration, nothing was a problem, nothing was mentioned about any change. Todat there was nobody in the queue, staff were standing about. They could have said 'we will do it this time, but next time you will need your card or the app". If you are going down the 'what do you think of our service' route, some of your staff need training.
23 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon, Angie White,
Thank you for taking the time to share your detailed feedback via Trustpilot.
Firstly, we would like to sincerely apologise that your recent visit to Melbick Garden Centre left you feeling disappointed.
We are particularly sorry to hear about the issues you have experienced with previous purchases, and appreciate that you chose not to raise these concerns at the time.
Regarding your recent visit and the Diamond Club card search process. The changes to the postcode search procedure have been introduced to support customers accessing their digital Diamond Club membership.
We are sorry that the colleague was unable to provide the level of assistance and explanation you expected on this occasion.
Should you require any further support and guidance, please do not hesitate to contact us directly via the email address we have added below for you;
customerservice@bluediamond.gg
Kind regards,
Blue Diamond Garden Centres.
A very Happy Experience!…
we visited the Woburn Sands Blue Diamond on 16th June. Although I frequently visit to meet friends and my brother this was special as it was to celebrate my brothers 74th Birthday. So there were 4 of us. We had such a lovely lunch; the food was excellent and the service exemplary, as usual. We were served by Estelle, Sara and Linda. They even sang Happy Birthday!Must include congratulatins to the chef and everyone in the kitchen.
16 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good morning Rosemarie Evans,
Thank you for taking the time to share your wonderful feedback on Trustpilot.
We are delighted to hear that you chose Woburn Blue Diamond Garden Centre to celebrate your brother’s 74th birthday and that you all enjoyed such a special lunch with us.
We will be sure to pass on your kind comments to Estelle, Sara, Linda, and the chef who will be thrilled to know they helped make the occasion memorable.
Thank you again for your kind words and we look forward to welcoming you, your friends and family back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Filthy tables and floor, again.
Visited the cafe whilst at Endsleigh garden centre today and it was awful. Just about every vacant table, and there were lots, was filthy with used crockery and cutlery everywhere. A person came and cleared the tables but didn't wipe or sanitise any of them. Hygiene level disgraceful and I intend to report this to the food standards agency as it is not the first time I have experienced this in this place.
21 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon Tony Scull,
Thank you for sharing your review via Trustpilot.
Can I ask you to contact us directly here at Blue Diamond via the email address below, as the Restaurant Manager would like to discuss your comments directly with you please:
customerservice@bluediamond.gg
Thank you, and we look forward to hearing from you.
Kindest regards,
The Blue Diamond Garden Centres Team.
Its a lovely garden centre not just…
Its a lovely garden centre not just dealing with gardening, its got quirky stuff, booze, cakes, clothing and much more. We love visiting everytime we come on holiday. Nice cake & tea in the restaurant
17 de junio de 2026
Opinión espontánea
Respuesta de Blue Diamond Garden Centres
Good afternoon Martin,
Thank you for taking the time to share your lovely feedback via Trustpilot.
We are delighted to hear how much you enjoy visiting us and that you appreciate the wide variety of products we offer, from plants and gardening to homeware, clothing, treats, and more.
It is wonderful to know that visiting our Blue Diamond Garden Centre has become part of your holiday trips, and we are pleased you enjoyed taking time to relax with a tea and cake in our restaurant.
We look forward to welcoming you back again on your next visit.
Kind regards,
Joanne
Blue Diamond Garden Centres.
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