Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Body 4 Real are great, I use their home electrolysis device which looks as if shouldn't work but absolutely does. Never judge a book and all that! When I need replacement needles, I'm never worrie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Product stopped working 15 minutes after I begun to use it. I believe it was a defective unit. Customer service has been efficient and have now refunded my order. I have purchased again hoping I'll ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can only give B4R a 5 star rating having returned the product. I purchased a pair of vibrating massage gloves which sounded like a drone flying about when they were activated - so not really... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good company to deal with. Electrolysis kit arrived promptly. I’ve been using this type for a number of years and yes it is fiddly but it works. Only niggle is the pricing structure on the website wa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza

Información proporcionada por diversas fuentes externas

Body4Real specialise in hair & beauty products. We are main distributors for Nisim hair loss and growth products, After Inked premium tattoo aftercare, PrivaShave and PowerShave ingrown & shaving rash treatment, Blackbeard For Men hair colour and many more brands.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(122)

62 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

shocking customer service!

contacted company after having problems with a product but refuse to do anything without medical reports (which cost a fortune) photos (which are impossible for the problem) other than that you're lumbered with an inferior product!

2 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Personal Injury caused by the product

I purchased an electrolysis device from the company via their shop on Amazon. This has left me with visible scars on my face. The company refused to accept liability for the injury. I tired to leave a review with pictures on Amazon, but that function has been blocked, meaning that users cannot be warned about the product which continues to be sold on this website, despite the fact that it causes burns. This is appalling and shows no consideration for customers health and safety, both from Amazon and this company.

Update and reply (23/02/2023): I have now alerted the company that the device received a warning letter from the FDA in 1997 reporting the same injuries, but they ignored it and continue to sell the product. Trust Pilot does not allow me to insert a link here but if if you search for an FDA warning letter 97-NWJ-41, you can easily find it online.

I have also been able to submit the pictures of the injury to Amazon. Also other users report the same injuries from the same device (search for: clean & easy home electrolysis device).

The burns occurred during the patch test, which I carried out on a few hairs, as directed. When the skin came off, I alerted the company immediately.

The medical evidence which the company requests exceeds the costs of the device (£50 for the appointment and £150 for the report), but the company simply ignores it.

I feel that instead of taking the issue seriously and resolving this, the company is more interested in technical ways of simply dismissing my point. I will be reporting the fact that they continue to sell dangerous products both to Trading Standards, and Office for Product Safety and Standards. It simply blows my mind that instead of addressing this, they continue to get bogged down in detail, whilst exposing prospective customers to a hazard they have been warned against.

6 de enero de 2023
Opinión espontánea
Logotipo de Body4Real

Respuesta de Body4Real

We have been selling this unit for over 10 years and 100,000’s have been sold worldwide; we also sell replacement tips to long time customers. Suffice it to say, this unit is very popular. For people who are unaware, this unit is a CE-compliant, low-power, single BATTERY operated electrolysis machine which has a single tip. Only one single hair at a time can be treated, so it takes patience and time to treat a patch of hair. As with all devices, a patch test must be carried out to determine if there are any adverse reactions. Some people have very sensitive skin. We corresponded with this customer in detail over a number of weeks as follows:

1. We requested a before (recent) and after photo repeatedly. To date, no before photo has been supplied. Why?

2. We asked if a patch test was carried out? The answer did not make any sense. Apparently, the patch test was OK, but treatment of a patch of hair was not. We are not medical experts, but cannot fathom how someone would react differently to essentially the same treatment method? What's the difference between treating a few hairs and then a batch of several? As only 1 strand of hair can be treated at a time, why did this customer carry on injuring herself slowly and painfully over a long period of time?

3. We requested a medical report confirming that the skin irritation shown in the post-treatment photo was due to the electrolysis machine. This was not supplied!

4. We asked why this customer carried on treating her facial hairs if there was extreme discomfort when slowly using the electrolysis machine to treat each hair? No response!

5. The customer did carry out extensive market research and came back to us with a financial compensation amount for an out-of-court settlement! Bearing in mind all the aforementioned points and unsatisfactorily answered questions, we decided to pass this on to our legal counsel.

In conclusion, this personal injury claim is unproven and basic medical information was not supplied by the customer. A full refund for the product was processed shortly after the initial complaint. We are a reputable company with a 21+ year history of customer service excellence.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery! Thank you!

4 de abril de 2022
Opinión espontánea
Logotipo de Body4Real

Respuesta de Body4Real

Thanks for your great review :) If you ever need any assistance then please do not hesitate to contact us.

Valorada con 3 estrellas sobre 5

Don't post all customer product reviews

Their online customer service messaging is good. But Body4real asked for a review of the products I had bought from them. They didn't ever publish the review or let me know why not. I wrote a 4 star review and explained why it wasn't 5 star but this obviously wasn't good enough. Disappointing.

19 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Purchased several times and very happy. Better quality and value than similar products in shops.

27 de octubre de 2020
Opinión espontánea
Logotipo de Body4Real

Respuesta de Body4Real

Thanks for the great review :) Do not hesitate to contact us if you require any help.

Valorada con 5 estrellas sobre 5

Excellent piece of kit

Excellent piece of kit, use it on my facical hair and is great gets all the hair off I want ,nice and smoth would recommend this item to anyone

16 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

Good service, delivery And original products. I would definitely buy again from here.

12 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I still didn’t receive my order!

1 de septiembre de 2019
Opinión espontánea
Logotipo de Body4Real

Respuesta de Body4Real

Unfortunately, you entered an incomplete shipping address so we had to wait for you to reply to our inquiry e-mail before we could dispatch your order. Once you replied, we posted your order via Royal Mail International economy service and it was delivered within their stipulated 2 weeks time frame. Please note that packages leave the UK within a few days and then are subject to transit times and Customs clearance in your local country, which we have absolutely no control over.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más